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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones TANDBERG D13192. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica TANDBERG D13192 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual TANDBERG D13192 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales TANDBERG D13192, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones TANDBERG D13192 debe contener:
- información acerca de las especificaciones técnicas del dispositivo TANDBERG D13192
- nombre de fabricante y año de fabricación del dispositivo TANDBERG D13192
- condiciones de uso, configuración y mantenimiento del dispositivo TANDBERG D13192
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de TANDBERG D13192 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de TANDBERG D13192 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico TANDBERG en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de TANDBERG D13192, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo TANDBERG D13192, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual TANDBERG D13192. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Technical Description of TANDBER G Ga teway with software v ersion G2 TANDBER G D1319 2 Rev. 02[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 2 Table of contents 1 INTRODU CTION ......... .... ....... ....... ....... ....... ...... ....... ....... ....... ....... ...... ....... ....... ....... ....... .... ....... ....... ....... ...... 4 2 PRODUCT D ESCRIPTION ...... ....... ..... ...... ....... ......[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 3 4.5 .2 Teleph ony ...... ...... ....... ....... ..... ...... ....... ....... ....... ....... ....... ...... ....... ....... ....... ....... ...... ....... ....... ....... ....... .... 24 4.5 .3 Aud io Compressio n Algori thms ... ....... ..... ....... ...... ...[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 4 1 Introduction The TANDBERG Gateway is designed to connect up to 8 videoconferencin g calls and 8 telepho ne calls simultaneously betwee n IS DN and I P Networks. The TANDBERG Gateway supports th e I TU-T H.32 0 standard and a combinatio n of H.22 1 and BONDI NG[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 5 • Dual Stream - support s Duo Vide o TF on ISDN and IP, and People+Co ntent on ISDN. • Secure Access - Suppor ts XML /SOAP over H TTPS • Suppor t for TANDBERG S cheduler and TANDBERG Managem ent Suite - (Optional) • I SDN Hotl ine • Terminal Control Se[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 6 4 TANDBERG Gatew ay Int erfaces & Fe atures Ext ensive use of industr y standard interfaces and connectors ensur e effortless integration o f extern al equipment with the TANDBERG Gateway . These interfaces can easily be contro lled via the web u ser interfa[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 7 4.1.2 PR I E1/T1 ISDN 4.1.2.1 I SDN num ber plan The TANDBERG Gateway’s PRI lines may use one or m ore numbers for d ial in. If more than one n umber is u sed, the numbers m ust be conse cutive. 4.1.2.2 P RI Trunk Grou ping When using more than one PRI line, t[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 8 Pinout of PRI E1/T1 I nterfac e: 4 NOTE: TANDBERG recommends always using category 5 cabling. PRI T1 (US onl y): Networ k Service Facility (NSF) can be c onfig ured as blan k/no value (i.e . NSF not used – default) o r any value between 0 and 31 , to describe [...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 9 4.1.3 Dial In Services 4.1.3.1 Direct Inwards Dialing (DID) By enabling this feature, it is possible to mak e a dire ct mapping between ISDN numbers and H323 aliases. T his requires that the PRI lines connected to the TANDBERG Gateway are configured with a range[...]
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Página 10
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 10 4.1.3.4 Ho tline When calling the Hotl ine number spe cified in the TAN DBE RG Gateway, the call is automatically transferred to a predefin ed H.323 alias. This feature can be used w hen an operator or helpdesk is needed. All ISDN Dial In features (DID, IVR, TC[...]
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Página 11
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 11 which packets to send first and which to throw away. Some information/traffic is time critical while ot her is not, and classification is used to differentiate this traffic. One may set separate I P precede nce fo r Signalling, Audio, Video a nd Data (va lues 1[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 12 An example of this is automa tic adjustment of tota l bandwidth used when DuoVide o i s opened. 4.1.5.3 Dynamic playou t buff ering Shapes the inc oming da ta for be tter play out and re-se quenc ing of pa cket de livere d out of order. This ensures better li p[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 13 4.1.5.7 Laye r 4 Ports used in H.323 The following tables describe s which lay er 4 ports are being used by the TANDBERG Gateway when a call is made on an H.323 network. TANDBERG Gateway meetings + Duo Video Function Port Type Gatekeeper Discovery (RAS) 1719 UD[...]
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Página 14
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 14 4.1.5.9 In telligent Packet L oss Recovery (IPLR) I PLR is an ITU standards based pack et loss compensation fo r H.323 that i mproves received video into the TAN DBERG Gatew ay . IPL R suppo rts all video protoc ols and resolution s that TANDBERG Gateway alread[...]
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Página 15
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 15 4.1.6 LEDs Description The TANDBERG Gateway has 24 LEDs (L ight Em itting Diodes) on the front p anel. Each giving various in formation, a s shown be low. 4.1.6.1 D escript ion of PRI Alarms A PRI cable consists of four wires (2 pairs of wires): One pair for Tr[...]
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Página 16
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 16 Scenario: TANDBERG Gateway is connected v ia a CSU (i.e. a NT ‘Network Termination’) as follows : TANDBER G Gateway –cableA–CSU–cab leB–Network I f a CS U loses framing/sync from the net work (exampl e: a bad cable B), i t shall no l onger send vali[...]
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Página 17
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 17 4.1.8 TANDBERG G ateway Capacity The tot al capacity of the TANDBERG Gateway is defin ed by the followi ng rules. I. Maxi mum 8 video c alls and 8 teleph ones calls. II. T otal system bandwidth (IP + ISDN) of the TANDBERG Gateway i s 7680 k bps. The maximum ban[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 18 4.1.8.1 TAND BERG Gateway Capa ci ty – typica l scenarios for 4Mb Option I n t he table below some typical capacity scenarios are li sted (they can be derived by the calculation abo ve): Band width Non -e ncry pted (Max. no . of vi deo calls + telephone calls[...]
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Página 19
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 19 which encry pts "the session key s". Wh en the session are coll ected by th e remote end, en cry ption of the audio, video and data channels c an start. The encry pt ion will be established automatically when both endpoints in the conference supports [...]
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Página 20
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 20 4.2 Aggregation Stan dards ISD N Aggregation H.221 Frame Structu re from 64 (56 * ) k bps to 12 8 kbps ISO 13871 BOND ING , Mode 1 from 64 (56 * ) kbps t o 2 Mbps H0 O ne 38 4 kbps channel 4.2.1 BONDING • I SO 13871, B O NDI NG Mode 1 for bit rate s from 56 k[...]
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Página 21
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 21 4.3 RS232 Interface/Application Progra m m able Interface (API) Data Sta ndards Data TANDBERG Dynamic Da ta Channel (DDC) Modem Standard modem comm ands Data I nterfaces 1 x Data port, R S-232 (9-pin D-s ub), Up t o 115200 Baud for Dat a & Co ntrol The RS2 [...]
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Página 22
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 22 4.4 Video Features The TANDBERG Gateway supports the ITU video standards H.26 1, H.263, H .263+ and H .264. 4.4.1 Optim ised Video Com pression The I TU standard H.264 provides: • Optimised comp ression and decompr ession of video at lower ban dwidths. • A [...]
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Página 23
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 23 4.4.4 Duo Video The TANDBERG Gateway is capable of receiving/transmitting two si multaneous video signals from/t o the connected sites 7 on all call rates fr om 128kbps and a bove. When one of the sites requests for Du o Video, th e TANDBERG Gateway will open D[...]
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Página 24
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 24 4.5 Audio Fe atures 4.5.1 Custom Sounds The TANDBERG Gateway has a variety of sounds that may b e changed by storing new f iles on the FTP fil e sy stem of the TA NDBERG Gateway. Ref. C h.5.2 for details. 4.5.1.1. 1 Gateway Welcome When en dpoints are enterin g[...]
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Página 25
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 25 4.6 System Manage m ent TANDBERG provi des a comprehensive set o f management too ls, and is committ ed to the use o f standard s-based tools. The TANDBERG Gateway can be managed in many way s : The int ernal web server al lows for remo te control of the TA[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 26 operating sy stems), wh ich includes t he necessary pro grams such as: • An FTP clien t (please see ‘Upgrading so ftware in TANDBERG Videoconferencing units’- doc ument D102 38 - for deta ils) • A web-browser (please see ‘TANDBERG Gateway User Manual?[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 27 remotely . Loc al mana geme nt, control and sof tware upgra de facilities are also availa ble throug h a standard RS232 interface. 4.6.4 System Managem ent F u nctionality 4.6.4.1 R emote software up grades using F TP: This serv ice is provided by the standar d[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 28 • SSL Secure Sockets L ay er, protocol develop ed by Netscape for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that is transfe rred ove r the SSL conne ction. • HTTPS - Web pag es that require an SSL conn[...]
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Página 29
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 29 I t is also important to understand that only the password is protected with this service. The actual connectio n is not en cry pted, and can be sniffed as for a normal teln et connection. 4.6.5.3 D isable Ser vices There is n o router in side the sy stem that [...]
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Página 30
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 30 4.6.6 Layer 4 ports u sed by the system The fol lowing TC P and UDP p orts are relevan t for the TANDBERG Gateway. Function Por t Type Direction Gatekeep er RAS 1719 UDP ⇔ Gatekee per Discove ry 224.0.1. 41:1718 UDP ⇔ Q.931 Call Setup 1720 TCP* ⇔ H.245/Q.[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 31 5 Miscellaneous features 5.1 Ph one bo ok The TANDBERG Gateway can store up to 1 00 numbers in the phonebook . The phonebook may be edited th rough the web in terface or by editin g the dir.prm file, stored on file sy stem of the TANDBERG Gateway (FTP). It also[...]
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Página 32
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 32 Directory - dir.prm This file contains the d irectory /phonebook o f the TANDBERG G ateway .[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 33 6 En vir onme nta l Issue s 6.1 TANDBERG ’s Envi ronme ntal Policy • TANDBERG’s Research and Development i s conti nuously impro ving TANDBERG’s products to wards le ss use of environ mentally hazardous com ponents and substanc es as well as to m ake th[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 34 7 Product Approvals The prod uct has been appro ved by va rious i nternational ap proval agencies, am ong others: UL, BABT and NEMKO. Accord ing to their Follo w-Up Inspection Scheme, these agencies also perform productio n inspections at a regular basis, for a[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 35 7.6 NEBS approval This produc t com plies with the standar ds GR-63 -CORE and GR-1 089-CORE an d is NEBS approved by U L . For NEBS compliance, the product should be installed in the following manner : - Use the enclosed rack brackets marked "NEBS". -[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 36 8 Product Reliability The predicted reliab ility of the TANDBER G Gateway is expressed in th e expected rand om Mean Time Be t we en Failures ( MTBF) for the elec t ronic components base d on the P ow er On Hours (P OH). • The POH fo r the TANDBER G Gateway i[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 37 9 Technical specification of TANDBERG Gateway 9.1 Mech anical inform ation 10 TANDBERG Gatew ay Height 4.4 cm 1.7 in Width 44.2 cm 17.4 i n Depth 31.8 cm 12.5 in Weight 5 .15 kg 11.3 lbs The TANDBERG Gateway is a standard 19 inch rack mount able with 1U h eight[...]
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Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 38 9.3 Operating Temperature and Hum i dity • 0 ° C to 35 ° C (32 ° F t o 95 ° F) ambient temperatu re. • 10% to 90 % Relative Humidity (RH) 9.4 Storage and Transpo rt Tem p erature • -20 ° C to 60 ° C (-4 ° F to 140 ° F) at RH 10-90 % (non- conde ns[...]
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Página 39
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 R ev. 02 39 10 Technical Sp e cification sh eet System Capacity Maximu m n umber of video conferencin g calls: 8 Maxim um nu mber of audio cal ls: 8 Endpoints Supported H.320 con fer encin g en dpoin ts H.323 con fer encin g en dpoin ts Analogue / IP telep hones Bandw idth[...]
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Página 40
Technical D escriptio n of TANDBERG Gateway with soft ware version G2 D13192 Rev . 02 40 System Ma nagem ent To tal management via e mbedde d WE B ser ver using HTTP S , S NM P, Tel ne t a nd FTP 1 x RS- 232 for local s oftw are upg rades , local cont rol and d iagnos tics Management usi ng TANDB ERG Ma nagement Suite Call sc heduling via TANDB ERG[...]