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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AT&T 1722, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of AT&T 1722 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of AT&T 1722. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of AT&T 1722 should contain:
- informations concerning technical data of AT&T 1722
- name of the manufacturer and a year of construction of the AT&T 1722 item
- rules of operation, control and maintenance of the AT&T 1722 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AT&T 1722 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AT&T 1722, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AT&T service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AT&T 1722.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the AT&T 1722 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
© 2003 Advanced American T elephones. All Rights Reser ved. A T&T and the Globe Design are trademar ks of A T&T Corp., licensed to Advanced American T elephones. Printed in China. Issue 1A T&T 12/03 Visit us at www .telephones.att.com 1722 Digital Answ ering System USER ’ S MANU AL Part 2 © 2003 Advanced American T elephones. All Ri[...]
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Page 2
1 Strain-relief tab 1 Connect the telephone line cord. 2 Connect the telephone (optional). 3 Connect the pow er cord. Standard Electrical Outlet Modular T elephone Jack Befor e Y ou Install Choose a location for the answ ering system near a modular telephone jack and a standard electrical outlet not contr olled by a wall switch. NO TE: If you d[...]
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Page 3
2 F eature Setup 1 T o enter Featur e Setup mode , press and hold S until the system announces “N UMBER OF RINGS IS …” 2 Press and r elease S until the system announces the featur e you want to set. 3 Press and r elease a or r until the system announces the setting you want. Refer to the Featur e Summar y for options. 4 Press and r elease S t[...]
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Page 4
3 F eatur e Summar y continued FEA TURE: SY STEM OPTIONS: ANNOUNCES: ANNOUNCEMENT “A NNOUNCEMENT Choose ON to hear the announcement MONIT OR MONIT OR IS ... ” when your system ans wers a call. Choose OFF to ha ve it silent on y our end. (Y our caller will still hear the announcement.) NO TE: V olume must be set to a lev el you can hear to u[...]
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Page 5
Set the Clock Y ou must set the clock once so that the system announces the corr ect da y and time with your messages. After this, if you subscribe to Caller ID , the system will automatically r eset the clock each time new call information is r eceived. Press P to exit at any time while setting the clock. 1 Press and hold C until the Message Windo[...]
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Page 6
5 The system stops recor ding and resets to answ er calls. If the system doesn’ t disconnect immediately , press and r elease the telephone switchhook. Caller ID Number Announce NO TE: For these features to work, y ou must subscribe to Caller Identification ser vice from your telephone ser vice provider . There is a fee for this ser vice , an[...]
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Page 7
6 Memor y is Full When memor y is full, or 100 messages hav e been recor ded, the Message Window flashes F . Delete messages to make r oom for new ones. When memor y is full, the system answers calls after 10 rings, and sounds two beeps instead of your announcement. Delete Messag es Delete all messages — Hold down D . The system announces “M ES[...]
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Page 8
7 Listen T o , Sa ve & Delete Messag es • The system automatically sa ves y our messages until you delete them. Y ou can store a ppro ximately 19 minutes of messages, memos, and announcements (up to a maximum of 100 messages). • Befor e pla ying each message , the system announces the da y and time the message was receiv ed. If Stor e Numbe[...]
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Page 9
8 Connect with the Answ ering System Y ou can access many featur es remotely fr om a touch tone phone. 1 Dial your telephone n umber . 2 When the system answ ers, enter your three-digit Remote Access Code during or after the announcement. The system announces the number of messages, then begins message pla yback. If the announcement continues to pl[...]
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Page 10
9 If you ha ve difficulty operating this phone, tr y the suggestions below . For Customer Ser vice, visit our website at www .telephones.att.com or call 1 800 222–3111 . Please retain your r eceipt as y our proof of pur chase . T o purchase accessories or r eplacement parts contact Customer Ser vice. Visit our website at www .telephones.att.com o[...]
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Page 11
10 IN CASE OF DIFFICUL TY ANSWERING SY STEM OPERA TION PROBLEM SOLUTION System Does Not • Mak e sure y ou are calling fr om a touch tone phone . Respond T o Remote When you dial a n umber , you should hear tones. If you Commands hear clicks instead, the phone is not a touch tone telephone. • The answ ering system may not detect the Remote Acces[...]