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Avaya 4690IP manual

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Table of contents for the manual

  • Page 1

    4690 IP Conference T elephone Release 2.3 User’ s Guide 555-233-787 Issue 3 October 2007[...]

  • Page 2

    © 2007 A vaya Inc. All Right s Reserved. Notice While reasonable ef forts were made to ensure that the information in this document was complete and accurate at the time of printi ng, Avaya Inc. ca n assume no liability for any errors. Chan ges and corrections to the information in this document may be incorporated in futur e releases. For full su[...]

  • Page 3

    Contents Issue 3 October 2007 3 About This Guide ■ Overview 5 ■ Intended Audien ce 5 ■ Issue Date 6 ■ How to Use This Document 6 ■ Document Organization 6 ■ Conventions Used 7 Symbolic Conventions 7 Typographic Conven tions 7 ■ Related Documents 7 1 Introducing Your Avaya 4690 IP Conference Telephone ■ Introduction 9 ■ The Avaya 4[...]

  • Page 4

    Contents 4 Issue 3 October 20 07 3 Avaya 4690 IP Conference Telephone Options ■ Introduction 17 ■ Accessing the Main Me nu 17 ■ Personal Ringing Options 18 ■ Contrast Control 18 ■ System Information 18 4 Telephone Management and Troubleshooting ■ Introduction 19 ■ Interpreting Ringer To nes 19 ■ Basic Troubleshooting Chart 21 ■ Re[...]

  • Page 5

    Issue 3 October 2007 5 About This Guide Overview This guide cov ers how to use y our A va ya 4690 IP Conf erence T elephone. The 4690 IP Conf erence T elephone is simple to use while off er ing the latest adv ances in telephony systems . Inter net Protocol (IP) telephones obtain their opera tional characteristics from y our central telephone se r v[...]

  • Page 6

    6 Issue 3 October 2007 Issue Date This is the third issue of this user gu ide , which supports software releases 2.3 and prior . How to Use This Document This Guide is organize d to help you find topics in a logical mann er . Read it from star t to finish to get a thorough unders tanding of ho w to use your 469 0 IP Conf erence T elephone, or re vi[...]

  • Page 7

    Issue 3 October 2007 7 Con ventio ns Used This guide uses th e f ollowing te xtual, symbolic, and typo graphic conv ention s to help you interpret information. Symbolic Con ventions These symbols , or precede additional inf ormation about a topic. T ypographic Con ventions This guide uses th e f ollowing typographic conv en tions: Related Documents[...]

  • Page 8

    8 Issue 3 October 2007[...]

  • Page 9

    Issue 3 October 2007 9 Intr oducing Y our A v ay a 4690 IP Conference T elephone Intr oduction This chapter introduces y ou to the lay out of the 4690 IP conference phone. It provides a de scription for ea ch functio nal b utton and other phone char acteristics.[...]

  • Page 10

    The Avaya 4690 IP Confe rence Telephone 10 Issue 3 October 20 07 The A va y a 4690 IP Conference T elephone The 4690 IP Conf erence T elephone has three call appear ances, navigate d with menu arro ws, an LCD , speaker , and three sensitiv e microphones. Figure 1. 4690 IP Conference T elephone The LCD has fiv e lines of appro ximately 30 characters[...]

  • Page 11

    Extension Microp hones Issue 3 October 2007 11 Depending on the curren t state of the call, the icons in Table 1 display . Extension Micr ophones The 4690 IP Conf erence T elephone provides co verage f or all par ts of a 20 fee t (6.1 meters) b y 20 f eet (6.1 meters) conf erence room. For larger conf erence rooms, two e xtension microphones can be[...]

  • Page 12

    Extension Microp hones 12 Issue 3 October 20 07[...]

  • Page 13

    Issue 3 October 2007 13 Using Y our A va y a 4690 IP Conference T elephone Intr oduction This chapter cov ers making calls, re ceiving calls, and using the 4690 IP Conference T elephone’ s call handling features. General Notes on Use of the 4690 IP Conference T elephone The 4690 IP Conf erence T elephone is a conf erence room phone , not a person[...]

  • Page 14

    Receiving Calls 14 Issue 3 October 20 07 Making Calls T o place a ne w call: 1. Press the Hooks witch button and liste n f or a dial tone . Y our call status LEDs turn green. 2. Enter the num ber of the par ty you w ant to call. T o redial the last number called: ■ Press the Redial button. The last number dialed is automatically redialed . Receiv[...]

  • Page 15

    Call Handling Features Issue 3 October 2007 15 Hold ■ While on a call, press the Hold sof tke y (you might need to pres s the More softke y first, if Hold is not visible). The status LEDs turn red and flash to indicate that the call is on hold . ■ T o return to the held call, select the call appea rance using the up/d own arrow k eys and press [...]

  • Page 16

    Changing the Volume 16 Issue 3 October 20 07 Selecting Call Appearances The 4690 IP Conf erence T elephone suppor ts up to three call appearances , with one line of d ispla y reserved f or each call appear ance. T o select a call appearan ce, use the “up” and “do wn” arrow ke ys to highlight the call appearan ce you w ant, and then press th[...]

  • Page 17

    Issue 3 October 2007 17 A v a y a 4690 IP Conference T elephone Options Intr oduction This chapter descr ibes how to set or view telepho ne options, such as: ■ P ersona lizing the r ingtones ■ Changing the displa y area's contrast ■ Viewing ph one and network parameter s ■ Logoff Accessing the Main Menu T o access th e options men u, p[...]

  • Page 18

    Contrast Control 18 Issue 3 October 20 07 P ersonal Ringing Options Y our 4690 IP Conf erence T elephone ha s five ring patterns. Y ou can he ar the patterns and select the one you pre fe r using the P ersonal Ringing menu op tion in the main menu. T o hear and select y our personal ring patter n: 1. Use the up/do wn arrow k eys to the right of the[...]

  • Page 19

    Issue 3 October 2007 19 T elephone Management and T r oubleshooting Intr oduction The 4690 IP Conf erence T elephones are relativ ely troubl e free. This chapter provides helpful inf or mation for: ■ Inter preting the diff erent ringer tones y ou hear . ■ Basic troub leshooting, including commo n problems and suggested resolutions. ■ Resettin[...]

  • Page 20

    Interpreting Ringer Tones 20 Issue 3 October 20 07 Ringing T ones accompan y an incoming call. F eedback T ones ar e those that you hear thro ugh the speak er . To n e s Meaning 1 Ring -------- Incoming call. Half Ring (ring-ping) --- A call is being redirected from your phone to another because Send All Calls or Call Forwarding All Calls is active[...]

  • Page 21

    Basic Troubleshooting Chart Issue 3 October 2007 21 Basic T roub leshooting Char t The f ollowing troub leshooting items can help solv e the most common prob lems with the 4690 IP Co nf erence T elephone. If the symptoms yo u are e xperiencing are not in this table, consult y our sy stem administrator f or a solution. Problem/Sympto m Suggested Sol[...]

  • Page 22

    Basic Troubleshooting Char t 22 Issue 3 October 20 07 No dial tone Ensure that the cords into the phone are securely connected. No te that there might be a slight operational delay if you unplug and reconnect the p hone. Reset or power cycle the phone with your system administrator's assistance. Contact your system admini strator if these step[...]

  • Page 23

    Basic Troubleshooting Chart Issue 3 October 2007 23 Resetting and P ower Cyc ling the IP Conference T elephone Reset your IP Conf erence Phone when other troub leshooting suggestions do not correct the prob lem or after being advised to do so by y our system administrator . This basic re set proced ure can resolve most problems. 1. Press the Mute b[...]

  • Page 24

    Basic Troubleshooting Char t 24 Issue 3 October 20 07[...]

  • Page 25

    Issue 3 October 2007 25 Inde x G L A About This Guide 5 Accessing the Main Menu 17 Audience, for this document 5 Avaya 4690 IP Conference Telephone Options 17 B Basic Troubleshooting Chart 21 Button/Feature Descriptions 11 C Call Handling F eatures 14 Call Handling Features, Conference 14 Call Handling Features, Drop 15 Call Handling F eatures, Hol[...]

  • Page 26

    4690 IP Confer ence T elephone 26 Issue 3 October 20 07[...]