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Avaya 5602 manual

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Table of contents for the manual

  • Page 1

    IP Office 5602/4602 Phone User Guide Issue 2b (20th July 2005)[...]

  • Page 2

    5602/4602 Phone User Guide Page ii IP Office Issue 2b (20th July 2005) T able of Content s The Te lephone .................................................................................................................. .......... 3 Overview ...........................................................................................................[...]

  • Page 3

    5602/4602 Phone User Guide Page 3 IP Office Issue 2b (20th July 2005) The T elephone Overview This guide covers the use of the Avaya 5602 and 4602 telephones on the Avaya IP Office telephone system. Both phones are similar, however the 5602 is only supported on the IP Office whereas the 4602 is supported on a range of Avaya telephone systems.[...]

  • Page 4

    5602 User 5602/4602 Phone User Guide Page 4 IP Office Issue 2b (20th July 2005) 1. Display and Call Appearance Keys: Two Call Appearance Keys allow the user to handle multiple calls and the display shows call informat ion. Details on system features (allocated by your System Administrator) can also be displayed. 2. Message lamp: Lit when the user h[...]

  • Page 5

    The Telephone 5602/4602 Phone User Guide Page 5 IP Office Issue 2b (20th July 2005) Call Appearance Key Icons The icons displayed against the Call Appearance Keys allow you to determine the status (for example, on Hold) of each call. Icons also indicate whether a feature has been activated for a particular button. Incoming Call: • A symbol next t[...]

  • Page 6

    5602/4602 Phone User Guide Page 6 IP Office Issue 2b (20th July 2005) Basic Call Handling Features Answer a Call When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the associated call appearance display. The following describe s how to use your handset to answer calls. To answer calls using a headset,[...]

  • Page 7

    Basic Call Handling Features 5602/4602 Phone User Guide Page 7 IP Office Issue 2b (20th July 2005) Redial The Redial feature automatically redials the last ext ension or outside number (up to 24 digits) yo u dialed. To redial the last number that you dialed 1. Press Redial. Headset Working If a headset is to be used on your phone, it must replace t[...]

  • Page 8

    5602 User 5602/4602 Phone User Guide Page 8 IP Office Issue 2b (20th July 2005) Hold If, with a call in progress, a second call arrives and is shown against a C all Appearance key, you can then Hold the first call and answer the second call. To put an existing call on hold: 1. Press Hold or the or Call Appearance button with the symbol against it. [...]

  • Page 9

    Basic Call Handling Features 5602/4602 Phone User Guide Page 9 IP Office Issue 2b (20th July 2005) Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension: 1. With a call in progress, press Transfer. 2. When you hear dial tone , dial th[...]

  • Page 10

    5602 User 5602/4602 Phone User Guide Page 10 IP Office Issue 2b (20th July 2005) Conference The Conference feature allows you to conference other parties (including yourself) into a call. Note: The number of parties allowed in a conferen ce is controlled by your telephone system. To add another party to a call 1. Press Conference . 2. Dial the numb[...]

  • Page 11

    5602/4602 Phone User Guide Page 11 IP Office Issue 2b (20th July 2005) System Features Introduction As well as your phones specific features, you can acce ss a number of system features by dialing short codes. These instructions are for the system's default configuration. They assume that you are using the default feature codes. It also assume[...]

  • Page 12

    5602 User 5602/4602 Phone User Guide Page 12 IP Office Issue 2b (20th July 2005) Diverting Calls You can divert your calls to another extension. In the examples below N is the extension to which you want your calls diverted. Note that, if you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding[...]

  • Page 13

    System Features 5602/4602 Phone User Guide Page 13 IP Office Issue 2b (20th July 2005) Default Feature Codes The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials. The N where shown, should be replaced by t he appropriate number. For examp[...]

  • Page 14

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  • Page 15

    5602/4602 Phone User Guide Page 15 IP Office Issue 2b (20th July 2005) Index 0 07*N 13 1 10*N 12, 13 11*N 12, 13 12*N 12, 13 13*N 12, 13 14*N 12, 13 2 20*N 13 201 forwarding 11 21*N 13 3 32*N 13 33*N 13 35*N 13 36*N 13 37*N 13 38*N 13 4 45*N 13 5 53*N 13 57*N 13 7 70*N 13 71*N 13 A Access speakerphone 3 Access 3 Answer Call 6, 11 Answer 6, 11 Answe[...]

  • Page 16

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  • Page 17

    5602/4602 Phone User Guide Page 17 IP Office Issue 2b (20th July 2005)[...]

  • Page 18

    5602/4602 Phone User Guide Page 18 IP Office Issue 2b (20th July 2005) Performance figures and data quoted in this docum ent are typical, and must be specifically confirmed in writing by Avaya before they becom e applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specific[...]