Avaya ONE-X 1608 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Avaya ONE-X 1608, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avaya ONE-X 1608 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Avaya ONE-X 1608. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Avaya ONE-X 1608 should contain:
- informations concerning technical data of Avaya ONE-X 1608
- name of the manufacturer and a year of construction of the Avaya ONE-X 1608 item
- rules of operation, control and maintenance of the Avaya ONE-X 1608 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avaya ONE-X 1608 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avaya ONE-X 1608, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avaya service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avaya ONE-X 1608.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Avaya ONE-X 1608 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Avaya one-X™ Deskphone Value Edition 1608 IP Telephone User Guide 16-601446 Issue 1 July 2007[...]

  • Page 2

    Contents Notices ..................................................................................................... 5 Introduction to the 1608 IP Telephone .................................................. 7 Overview .................................................................................................................. 7 About LEDs .[...]

  • Page 3

    About Contacts ..................................................................................... 17 Viewing contacts details ......................................................................................... 17 Adding a new contact ............................................................................................. 17 Editing a [...]

  • Page 4

    Contents 4 Avaya one-X™ Deskphone Value Edition 1608 IP Telephone User Guide[...]

  • Page 5

    Notices © Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Note: Using a c[...]

  • Page 6

    http://www.avaya.com/support 6 Avaya one-X™ Deskphone Value Edition 1608 IP Telephone User Guide[...]

  • Page 7

    Introduction to the 1608 IP Telephone The 1608 IP telephone is a multiline IP telephone for use with Avaya Communication Manager or Avaya Distributed Office call processing systems. The 1608 IP telephone puts convenient features and capabilities at your fingertips, including a Phone screen to view and manage your calls, a Contacts list, a Call Log,[...]

  • Page 8

    1608 IP Telephone Button/Feature Descriptions Name Description Message Waiting Indicator An illuminated red light in the upper-right corner of your phone indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call. Phone Display There are three lines in the phone display. When t[...]

  • Page 9

    Name Description Mute Press the Mute button to mute a call in progress. To take a call off mute, press Mute again. Speaker Press the Speaker button to use the speakerphone. To take a call off speakerphone, lift the handset or press the Headset button. Call/Line Appearance Buttons and Feature Buttons There are 8 buttons that can be programmed as eit[...]

  • Page 10

    About Icons Icons are provided in the phone display to indicate the state of a call and navigation choices. The icons that appear in the phone display are described in the following table. Table 3. Icons in the Telephone Display Icon Description #X Number of calls missed, where # represents the number. Call forward, Send All Calls, or EC500 is acti[...]

  • Page 11

    About Logging in to Your Telephone Logging in and out maintains your contacts and personal options if you share a telephone with other users, or if you want to use the same extension from another phone. Logging out also prevents unauthorized use of your telephone during an absence. Note: Call log information is lost after you log out. Logging in to[...]

  • Page 12

    Calling a person from the contacts list 1. Press the Contacts button. 2. Scroll up or down to select the person or number you want to call. 3. Press the OK button or the Call softkey. Calling a person from the call log 1. Press the Call Log button. 2. Scroll to the left or right to view a separate list of all, missed, answered, or outgoing calls. 3[...]

  • Page 13

    Muting a Call If a call is on mute and you switch between the handset, headset, or speakerphone, the mute will be turned off. When the Mute button light is on, the call is muted. 1. Press the Mute button during a call so that the other person cannot hear you. 2. Press the Mute button again to unmute the call. Putting a Call on Hold 1. Press the Hol[...]

  • Page 14

    Making a conference call 1. While active on a call, press the Conference button. Note: The very fast blinking green LED next to the call/line appearance button indicates the call is being conferenced. If the active call is on a line appearance on an Avaya Distributed Office system, the red LED will also be on. 2. Dial the telephone number, or call [...]

  • Page 15

    Dropping a person from a conference call 1. From the Phone screen, select the Details softkey (if available) during a conference call. 2. Scroll to the person you want to drop. 3. Press the Drop button. Silencing a person on a conference call Only people calling from external numbers can be silenced on a conference call. 1. From the Phone screen, s[...]

  • Page 16

    Joining a call on a bridged call appearance You can join an existing call on a bridged call appearance. 1. Scroll to the call in progress that you want to join. 2. Press the call/line appearance button for the bridged call appearance, or press the Bridge softkey. Making an outgoing call on a bridged call appearance When you make a call on a bridged[...]

  • Page 17

    Joining a call on a shared line appearance You can join an existing call on a shared line appearance. 1. Scroll to the call in progress that you want to join. 2. Press the call/line appearance button for the shared line appearance, or press the Join softkey. Making an outgoing call on a shared line appearance If you have any questions about how the[...]

  • Page 18

    3. Press the New softkey. 4. Enter the name using the dialpad. To enter characters using the dialpad: a. Repeatedly press the number key that corresponds to the letter or number you want to enter until the letter or number is displayed. b. Pause before entering the next character if the characters are on the same key. c. To enter a space, press 0. [...]

  • Page 19

    Viewing the call log 1. Press the Call Log button. Note: You can go to the top of the list by pressing the Call Log button again. 2. Scroll to the right or left to view separate lists of all, missed, answered, or outgoing calls. Viewing call log details 1. Press the Call Log button. 2. Scroll to the number you want to view. 3. Press the Details sof[...]

  • Page 20

    Calls is turned on, but you do not want line calls that are answered by others to appear as missed calls in your call log, turn on Log Answered by Others. Configured in this way, the line calls that are answered by others will appear as answered calls in your call log. To include calls only on your primary lines in your call log, turn off Log Bridg[...]

  • Page 21

    Note: If you use a Feature Access Code to enable call forwarding, the forwarding icon does not appear in the phone display. Send all calls The Send All Calls (SAC) feature allows you to send all of your incoming calls directly to a predefined coverage number, typically your voice mail. Incoming calls ring once at your extension and then go directly[...]

  • Page 22

    About the Features Menu The Features Menu provides access to the same advanced telephone features, such as Directory and Call Forwarding, that are programmed on your feature buttons. In addition to providing another way of accessing the features, you can use the Features Menu to confirm the features programmed on the feature buttons if, for example[...]

  • Page 23

    Adjusting the brightness or contrast of the display 1. Press the A button. 2. Select Screen/Sound Options. 3. Press the Select softkey or the OK button. 4. Select Brightness or Contrast. 5. Press the Select softkey or the OK button. 6. Scroll to the right or left to adjust the brightness or contrast. Changing the ring pattern 1. Press the A button.[...]

  • Page 24

    Turning visual alerting on or off When the Visual Alerting option is turned on, incoming calls cause the LED in the top right corner of the phone to flash. You can turn Visual Alerting on or off. 1. Press the A button. 2. Scroll to Call Settings. 3. Press the Select softkey or the OK button. 4. Select Visual Alerting. 5. Press the On or Off softkey[...]

  • Page 25

    Setting Automatic Gain Control Automatic Gain Control helps to maintain a constant audio level by automatically increasing or decreasing the gain depending upon the signal level. For high level signals, the gain is reduced and for low level signals, the gain is increased. 1. Press the A button. 2. Scroll to Advanced Options. 3. Press the Select sof[...]

  • Page 26

    Viewing Network Information 26 Avaya one-X™ Deskphone Value Edition 1608 IP Telephone User Guide[...]

  • Page 27

    Index A Advanced Options changing language ........................ 25 setting automatic gain control ........ 25 Advanced Telephone Features about.............................................. 20 Applications call logging..................................... 20 Audio Paths configuring ..................................... 24 Automatic Gain Control[...]

  • Page 28

    H Hold conference calls............................. 14 I Icons in telephone display about.............................................. 10 Incoming Calls answering ...................................... 12 directing to multiple telephones ..... 21 forwarding ...................................... 20 ignoring .......................................[...]