BT Diverse 3010 manual

Div erse 30 1 0 Micro User Guide Digital Cordless T elephone This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United[...]

Please open this page for a ‘Further at a glance’ guide to your Diverse 3010 Micro.[...]

2 1 3 4 5 6 7 8 9 0 MNO ABC DEF PQRS JKL GHI TUV WXYZ aA R At a glance Display Directory Enables speed dialling of numbers stored in the memor y . Option buttons Lets you select from the menu options on the display . Headset port When used with the Diverse 3010 Micro headset this allows you total mobility . P ower Press and hold down to switch of f[...]

If anything is missing. please contact your place of purchase immediately . Diverse 3010 Micro base station. Diverse 3010 Micro handset. Batter y compar tment cover . Power adaptor . Belt Clip 1 x Diverse 3010 Micro headset 1 x rechargeable Nickel Metal Hydride (NiMH) batter y pack T elephone line cor d For your records Date of purchase: Place of p[...]

Handset display symbols The following symbols can appear in the display . ➜ Up/Down. Left/Right. Mailbox function. e.g. new entr y in the caller list. Delete character . Range Indicator . Sets up dif ferent menu options. Inter nal dialling. Redialling number . Confir mation. End function. Retur n to pr evious menu. More options. INT SET OK GO BAC[...]

2 Quick guide Information for the handset settings. Function Key combination Activate/deactivate the handset Hold down for 1 second Activate/deactivate keypad protection Hold down for 1 second Answer a call Make an external call R edial a number or Save a number in the New Entr y Name directory Dial a number from the directory First letter or Dial [...]

3 In this guide At a glance 1 Introducing the Diverse 3010 Micro 4 Building up a phone system 4 S etting up 5 W arning 5 Approved rechargeable batteries 5 General cleaning 5 Using your Diverse 3010 Micro 10 Switching on/off and locking the keypad 10 Making and receiving calls 11 Using your headset 12 Secrecy 13 P aging and making calls between hand[...]

4 Introducing the Div erse 3010 Micro Please read the instr uctions car efully before use and r etain this user guide for future r eference. This guide covers the basic features of the Diverse 3010 Micro. Building up a phone system Y ou can add fur ther handsets to build up an easy-to-use cordless telephone system. Up to 6 separate handsets (8 with[...]

5 S etting up W arning 1 For the handset use only approved Nickel Metal Hydride (NiMH) rechargeable batter y pack. Replacement batter y packs are available from the Diverse Helpline 08457 908070 . 2 Do not tr y to use any power supply except the one provided, other wise you may per manently damage your Diverse 3010 Micro. It will also r esult in no[...]

6 Follow these steps to get your Diverse 3010 Micro ready for use Note Plan where you will put your Diverse 3010 Micro. It should be within two metres of a power socket and the phone socket. Note Y our handset is already “registered” to the Diverse 3010 Micro base station. 1 Connect the power cable Plug the power cable into the power socket on [...]

3 Install the rechargeable battery pack in the handset The handset uses a rechar geable Nickel Metal Hydride (NiMH) batter y pack, which is supplied. Y ou must only use approved batteries. To install it, inser t the batter y pack as indicated on th e label inside the batter y compar tment and slide the batter y compar tment cover shut. The batter y[...]

8 Place the handset on the base. When charging, the batter y level symbol shown on the display flashes. Battery performance After charging your Diverse 3010 Micro for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. The batter y pack and case may become war m during charging. This is nor mal and not dan[...]

9 Note If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However , by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds. W ARNING It is recomm[...]

T o switch on Press and hold down the RED PHONE button for about a second. The display comes on. T o lock the keypad This prevents you accidentally operating the handset’s keypad when car r ying it around. Y ou can r eceive calls, but cannot make calls. Press and hold down the button. # 10 Using your Div erse 3010 Micro Y our Diverse 3010 Micro o[...]

11 T o unlock the keypad Press and hold the button. Y ou can now use the keypad again. # The number is dialled. Or Press the GREEN PHONE button. Y ou hear the dial tone. Key the number you want. T o switch off Press and hold the RED PHONE button for about a second until the display goes blank. # Note The handset can only be switched of f when in id[...]

Caller display/Call Waiting The Diverse 3010 Micro can let you know who’s calling before you answer the telephone. W ith BT’s Caller Display and Call W aiting ser vice, your Diverse base station receives caller infor mation which is transmitted over the BT network, for more infor mation see pages 23-27. Call timer Y our Diverse 3010 Micro autom[...]

13 Secrecy Y ou can switch of f the handset microphone so that your caller cannot hear you while you talk to someone else in the room. When ready , you can switch the microphone back on. During a call: Press the INT button to switch the microphone of f. Y our caller will hear a melody . Display shows Extern (flashing) and Intern . Press the R butto[...]

14 T o delete a redial number Press the REDIAL button. Press the DOWN button to highlight the number you want. Press the MORE OPTIONS button. Press the DOWN button to highlight Delete Entr y . Press the OK button to confir m. Press the RED PHONE button to retur n to standby . – – - - – – – OK Paging and making calls between handsets If yo[...]

15 T o make an internal intercom call Press the INT button. Y our handset inter nal number is displayed. Press the inter nal handset number you wish to call e.g. 2 or press the CALL ALL button to call all handsets. If calling all handsets, you can talk to the first handset that answers. Press the RED PHONE button to end the call. 2 ABC INT CALL ALL[...]

16 T o put an outside call on hold while you make an internal call Press the INT button. Y our handset inter nal number is displayed e.g. 1 . Press the number of the inter nal handset number you wish to call e.g. 2 or press the CALL ALL button to call all handsets. If calling all handsets, you can talk to the first handset that answers. T o r etur [...]

17 Quick call transfer After dialling the other handset, you can immediately press the RED PHONE button, or replace the handset on the base and th e call will be transfer red straight through. I f the other handset is already engaged, or does not answer the call within 30 seconds, the call will be retur ned to your handset. Using the Directory to s[...]

18 The DO WN ar r ow is used to move from the “name” line to the “number” line. The UP ar r ow moves you back up to the name line. The “first letter” of the name is written automatically in upper case, the letters immediately after war ds are written in lower case. Letters are enter ed by pressing the r elevant button repeatedly . For e[...]

19 T o dial a number stored in the Directory Press the DIRECT OR Y button to open the phone book. Press the DOWN or UP ar r ows to scroll through to the names you requir e. Press the GREEN PHONE button to dial the number . Or T o quick sear ch for a director y name, pr ess the button with the first letter of the name you wish to call, e.g. 5 for Jo[...]

20 T o view an entry in the directory Press the DIRECT OR Y button. Press the UP /DOWN ar rows to scroll to the entr y you want or find the requir ed name by using the keypad to enter the first letter of the name. Press the MORE OPTIONS button. Press the DOWN ar r ow to highlight Display Entry . Press the OK button to see the name and number . – [...]

21 T o copy a directory from one Micro handset to another Y ou can copy the entire director y to another handset to avoid having to input the same entries twice using the handset with the director y you wish to copy (e.g. handset 1). Press the DIRECT OR Y button. Press the MORE OPTIONS button. Press the DOWN button to highlight Copy List . Press th[...]

22 T o delete all names and numbers in the directory Press the DIRECT OR Y button. Press the MORE OPTIONS button. Press the DOWN ar r ow to highlight Delete List . Press the OK button. Enter the PIN number of the handset (original setting 0000 ). Press the OK button. The display shows a Yes or No option to confir m deletion from the dir ector y . I[...]

23 T o copy a redial number to the Directory Press the REDIAL button. Press the DOWN button to highlight the number you want. Press the MORE OPTIONS button. Press the DOWN button to highlight Copy to Dir . Press the OK button. Enter a name for the number (see page 17) . Press the MORE OPTIONS button. Press the DOWN button to highlight Save Entry . [...]

24 Using Caller Display and Call W aiting BT’s Caller Display and Call W aiting If you subscribe to Caller Display you can see who is calling you (on your handset display). If you are on a call and you also subscribe to BT’s Call W aiting ser vice, the second incoming call number will appear on the handset display and you will hear an inter mit[...]

25 Information displayed via other UK networks If you are connected to a dif ferent network, you will first have to subscribe to that network's Caller Display and Call W aiting ser vice. Call your network provider for mor e infor mation. Using the Micro handset When the phone rings, your caller’s number is displayed. If the caller has withhe[...]

26 The newest entr y is then displayed after approximately 2 seconds. ALL CALLS SETTING UNANSWERED CALLS SETTING Shows the number of calls in the Calls List, i.e. call 1 of 15. Date Time This indicates that the call was answered when it was received. 0 1.1 1. 0 5 : 1 5 P M 01234567890 01 / 1 5  Indicates the number of times a call was received f[...]

T o copy a number from the calls list to the directory Press the button to enter the calls list, or press the INT , SET and 2 buttons. Scroll to the number you wish to copy . Press the MORE OPTIONS button. Press the DOWN button to highlight Copy to Dir . Press the OK button. Enter a name for the number (see page 17) . Press the MORE OPTIONS button.[...]

28 T o delete a number in the calls list Press the button to enter the calls list, or press the INT , SET and 2 buttons. Scroll to the number you requir e. Press the MORE OPTIONS button. Press the DOWN button to highlight Delete Number . Press the OK button. Y ou hear a confir mation beep and the display retur ns to the calls list. Press the RED PH[...]

29 T elephone S ecurity Y our Diverse 3010 Micro gives you a variety of ways to prevent unauthorised use of the phone or handset. Base station and handset PIN As a digital phone system, your Diverse 3010 Micro pr ovides excellent security against others ‘listening in’ to your calls. Y ou can also prevent unauthorised use of the handset(s). T o [...]

30 Press the RED PHONE button to retur n to standby . T o change the handset PIN (personal identification number) The PIN on your handset protects functions and settings from unauthorised access. A handset PIN is necessar y in order to: – reset the memor y – reset to the original settings. Handset power must be switched to ON . Press the MENU b[...]

Press the OK button. Press the DOWN ar r ow to highlight Security . Press the OK button. Enter the cur r ent handset PIN number (original setting 0000 ). Press the OK button. Press the DOWN ar r ow to highlight Handset Lock. Press the OK button. Y ou hear a confir mation beep and a ✔ appears next to Handset Lock. Press the RED PHONE button to ret[...]

Emergency ser vices (e.g. 999 , 112 ) and special numbers can be dialled even if the telephone is locked. ( N.B: This does not apply if connected to a switchboard and call bar ring is set.) Press the OK button. Display shows the numbers of all handsets register ed to the base station (e.g. 1-6 ). Enter the number of the handset you want to disable.[...]

33 Press the OK button. Enter the special number you want. Press the DELETE button to delete digits. Press the OK button to confir m. Press the RED PHONE button to retur n to standby . 999 and 112 emergency ser vices numbers are not af fected by any call bar ring setting. Y ou will still be able to dial them. ( N.B: This does not apply if connected[...]

34 Note The bar red or enabled numbers must be switched on before you can use this. W ARNING Y ou cannot dial 9 999 or R 999 from behind a switchboard when call bar ring is set. Directory for barred/enabled numbers T o: Bar numbers. Enable handsets to call only specified numbers. Create a memor y list. Press the INT button. Press the SET button. Pr[...]

35 Press the 0 button twice. Press the OK button. Enter the base station PIN (original setting 0000 ). Press the OK button. Press 1 to bar the numbers you have stored. Press 3 to enable handsets to dial only the numbers stored Press 0 to switch call bar ring/ call enabling of f. Press the OK button to confir m. Press the RED PHONE button to retur n[...]

36 Additional features Handset settings quick guide The handset settings menu allows you to change: • Ringer volume The handset ringer has 5 volume settings. • Ringer melody The handset ringer has a choice of 10 melodies. Beeps Y ou can switch specific beeps on or of f. This saves batter y energy but may deprive you of infor mation you need whi[...]

37 Quick Reference Handset Display Follow these easy steps to change your handset settings. Settings Base Settings Base User Option Hset User Option Room Monitor Set Service Set Up Main Menu Sound Settings Security Auto Talk Language Default Reset Settings Ringer Volume Ringer Melody Beep Handset Volume Key Beeps Batt. Low Beep Confirm. Beeps Audio[...]

38 Base station settings T o adjust the ringer volume in the base station There ar e seven levels: 0 = of f, 6 = high. (Default setting is 6.) Press the INT button. Press the SET button Press the 0 button. Press the 5 button. Press the OK button. Display shows the volume level set. Ringer sounds a sample level. Press a button between 0 (OFF) and 6 [...]

39 T o switch music on hold on or off When you have a caller on hold you can choose to let that person listen to music while they are waiting for you to retur n to them. Press the INT button. Press the SET button. Press the 4 button. Press the 3 button. Press the OK button. Enter the base station PIN (original setting 0000 ). Press the OK button. P[...]

40 Note The inter nal user can elect to ter minate open listening by pressing the RED PHONE button. De-activating open listening: Press the LSTN.OFF button. The exter nal connection is not af fected. LSTN.ON Using the R oom Monitor If you have at least two handsets register ed to your base station, you can leave one handset in a room in or der to m[...]

41 T o adjust the sensitivity of the room monitor There ar e three levels. 1 = most sensitive 3 = least sensitive. Press the MENU button. Press the DOWN ar r ow to highlight Set Level . Press the OK button. Press the LEFT or RIGHT ar r ows to select the level you want. Press the OK button. Press the RED PHONE button to retur n to standby . OK OK T [...]

This will NOT reset: – The base station PIN. – Handset registration settings. 42 Note When the Room Monitor is switched on, the handset will not ring. Incoming calls are displayed on the handset’s screen. All war ning beeps should be switched of f before using the Room Monitor , see pages 36-37. T o reset your Diverse 3010 Micro base station [...]

43 T o reset the handset to its original settings Press the MENU button. Press the DOWN ar r ow to highlight Settings . Press the OK button. Press the DOWN ar r ow to highlight Default Reset . Press the OK button. Enter your cur r ent PIN number (original setting 0000 ). Press the OK button. Y ou hear a confir mation tone. Press the RED PHONE butto[...]

44 T o set which handset will receive ring priority Once you have set your Diverse 3010 Micro to ring priority , you can select the handset you want to ring first. The handset register ed with the base station as 1 , is automatically the priority handset and will ring first unless you specify another handset. Press the INT button. Press the SET but[...]

45 T o set the number of rings on ring priority Y ou can specify the number of rings your selected handset can have before an incoming call rever ts to all available handsets. Press the INT button. Press the SET button. Press the 3 button then pr ess the 4 button. Press the OK button. Enter the base station PIN (original setting 0000 ). Press the O[...]

46 Press the UP and DOWN ar r ows until one of these words ar e highlighted: – Einstellingen – Reglages – Impostazion – Ajuste – Instellingen – Programgôes Press OK . Press the UP and DOWN ar r ows until one of the following words appear highlighted. – Sprache – Langue – Lingua – Idioma – Taal Press OK . Press the UP and DOWN[...]

47 Registering a new Div erse 3000 Micro handset with the base station Don’t forget that your Diverse 3010 Micro handset is alr eady registered. Up to six handsets can be register ed and operated from the Diverse 3010 Micro base station. The system allows you to make inter nal inter com calls between two handsets while a third is making an exter [...]

48 NB. There is a small delay before these numbers ar e displayed on the screen. Select and enter one of these numbers. This is now the handset’s inter nal number and is register ed with the base station, e.g. Base 2 stops flashing. T o de-register a handset A de-register ed handset cannot be used to make calls at this base station, e.g. to prote[...]

49 Using multiple base stations and handsets It is possible to build your Diverse 3010 Micro into a much lar ger phone system with the addition of up to 4 base stations. When planning to use a handset at more than one base station, it is recommended that you: • Assign a number to each base station, from 1 to 4 . • Number each handset ( 1 to 6 )[...]

T o set your handset to fixed base selection Press the MENU button. Press the DOWN ar row to highlight Base Settings . Press the OK button. Press the UP or DOWN ar r ows to highlight the base that you want to be fixed. Press the MORE OPTIONS button. Press the DOWN ar row to highlight Select Base . Press the OK button. A ✔ appears next to the base[...]

51 T o change the base station name Y ou can rename the pr eset base station names which appear on your screen. This lets your display per manently show a more meaningful name for your base station, for example, Kitchen, Study , Of fice. Press the MENU button. Press the DOWN ar r ow to highlight Base Settings . Press the OK button. Scroll to highli[...]

52 Using your Div erse 3010 Micro with a Switchboard Y our Diverse 3010 Micro can be connected to compatible switchboards. If in doubt please contact your switchboard supplier . Setting to T one or Pulse dialling Y our Diverse 3010 Micro is pr eset to TONE dialling – where you hear a tone beep each time you dial a number . T one dialling is suita[...]

53 T o set to TONE dialling with earth recall Press the INT button. Press the SET button. Press the 3 button then pr ess the 5 button. Press the OK button. Enter the cur r ent base station PIN (original setting 0000 ). Press the OK button. Press the 1 button to set Tone with fixed flash time. Press the OK button to confir m. Press the RED PHONE but[...]

54 T o insert an access code This means the access code will be automatically dialled before any number stor ed in the Caller Display calls list. Press the INT button. Press the SET button. Press the 4 button then pr ess the 0 button. Press the OK button. Enter the base station PIN (original setting 0000 ). Press the OK button. Enter the access cod[...]

55 Maintenance General Simply clean the Diverse 3010 Micro and base station with a damp cloth or an antistatic wipe. Never use a dr y cloth as this may cause a static shock. Ser vice Within the warranty period If you experience a problem with your Diverse 3010 Micro you should contact the Diverse Helpline on 08457 908070 . Calls are char ged at loc[...]

56 Help Y our Diverse 3010 Micro has been designed to be easy to use. If you should experience a problem, please check the following points. Emergency calls The emergency ser vices can be contacted in the UK by dialling 999 , or 11 2 in any countr y that is a member of the European Community . Note If your Diverse 3010 Micro is connected to a switc[...]

in use. W ait until the call is finished and tr y again. The handset display shows the words Search base or you cannot link up with the base station Is the handset register ed with the base station? T o r egister the handset, see page 47. Is the power cable connected at the base and the power switched on at the wall socket? If you press the PHONE b[...]

58 Can’t get through, even though a dialling tone can be heard Y ou may be set to the wrong signalling method. T o change between TONE and PULSE dialling, see ‘Using your Diverse 3010 Micro with a switchboard’, page 52. Handset beeps Are the handset batteries low? Y ou will hear a beep ever y 30 seconds. If the handset display is flashing? Y [...]

59 T echnical information Environment Y our Diverse 3010 Micr o should be kept free of dust, moisture, high temperatur e, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other sur faces which generate fibres or place it in locations which prevent the fr ee flow of air over its sur faces. If the power fails This[...]

60 Index A daptor 6 Additional features 36 Approval 59 At a glance 1 Autotalk 37 B ase station change name 51 change PIN 29 fixed base selection 50 melody 38 music on hold on/of f 39 reset 42 ringer volume 38 set strongest signal 50 Batteries approved 5 charging 7, 56 installing 7 low war ning 8 per for mance 8, 56 replacing 7, 56 Belt Clip 7 Build[...]

61 Copy director y entr y from one handset to another 20 director y fr om one handset to another 21 number from calls list to director y 27 redial number to the dir ector y 23 Delete additional emergency numbers 32 all names and numbers in the director y 22 entr y in the director y 21 number in calls list 28 redial number 14 whole calls list 28 Dir[...]

62 exter nal dialling 31 keypad 10 room monitor 41 Open listening 39-40 another handset ‘listening in’ 39 P aging find a handset’s extension number 14 page handset from the base station 15 receive a paged call 15 Phone socket 9 Phone system 4 Power cable 6 Protective film 9 R eceiving calls 11 Redial copy redial number to the director y 23 de[...]

Offices worldwide The Telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any par t of any contract. Tou ch ton e T[...]