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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT Response 15+, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT Response 15+ one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT Response 15+. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT Response 15+ should contain:
- informations concerning technical data of BT Response 15+
- name of the manufacturer and a year of construction of the BT Response 15+ item
- rules of operation, control and maintenance of the BT Response 15+ item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT Response 15+ alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT Response 15+, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT Response 15+.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT Response 15+ item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Response 15+ - Edition 5 – 26th October ’00 User Guide Digital Answering Machine This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.[...]
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Page 2
Please open this page for an ‘at a glance’ guide to your Response 15 Plus. Response 15+ - Edition 5 – 26th October ’00[...]
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Page 3
Response 15+ - Edition 5 – 26th October ’00 Battery Low Lights up if the batter y is not installed or the back-up batter y needs replacing. Stop Use to recor d and check your personal outgoing message. Stops message playback, recor ding of memos and your outgoing message. Delete Lets you delete individual messages or all messages. Also lets you[...]
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Page 4
Response 15+ - Edition 5 – 26th October ’00 2 18 minutes recording capacity Of fers the benefits of digital recording. Message counter Allows you to see if the machine is on or of f, how many messages have been left, or when the memor y is full. 8 step electronic volume control Lets you set the loudspeaker volume for message playback, outgoing [...]
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Page 5
Response 15+ - Edition 5 – 26th October ’00 3 In this guide At a glance 1 K ey features 2 Introduction 4 S etting up 5 Safety instructions 7 Using your Response 15 Plus 8 Answer machine controls 8 Outgoing message (OGM) 9 Receiving messages 11 C all screening 13 Remote access 14 Y our security code 14 Menu for remote access 15 Help 16 Guide to [...]
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Page 6
Response 15+ - Edition 5 – 26th October ’00 4 For your records For war ranty purposes, pr oof of purchase is requir ed, so please keep your receipt. Keep a reference of your Remote access Security Code here: See Using Remote access, page 14. Date of purchase: Place of purchase: Serial number (on the underside of the unit): Purchase price: Intr [...]
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Page 7
Before inser ting the back-up batter y you must ensure that your unit is connected to the mains power . BT recommends that you inser t an alkaline PP3 9V batter y (not supplied) to provide up to 6 hours back-up. This will ensure messages are saved in the event of power failure. 4 Insert the back-up battery Response 15+ - Edition 5 – 26th October [...]
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Page 8
Response 15+ - Edition 5 – 26th October ’00 6 Place the back-up batter y in the compar tment on the underside of your Response 15 Plus. Y ou will now be able to use your telephone as nor mal. Y our Response 15 Plus is now ready to use. Use the template on page 21 to drill holes in the wall. Leave a small gap between the screw heads and the wall[...]
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Page 9
Response 15+ - Edition 5 – 26th October ’00 7 Sa fet y instruc tions • Simply clean your Response 15 Plus with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this may damage the product. Never use a dr y cloth as this may cause static shock. • Only use the power supply included with the product. Using an unauth[...]
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Page 10
Press + to increase the volume. Press – to decrease the volume. As you press, a beep sounds at the level you are selecting. When the volume is at its highest or lowest level you will hear 2 beeps. Response 15+ - Edition 5 – 26th October ’00 8 Using y our R esponse 15 Plus Y ou can adjust the volume of your outgoing message, incoming message, [...]
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Page 11
Still pressing the Delete button, press either the Skip button or the Skip button to move for wards or backwar ds through the minutes. When you hear the cor r ect minute, release the Delete button. Y our Response 15 Plus will announce the new day and time setting and then retur n automatically to ‘ answer on ’ mode. Response 15+ - Editi[...]
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Page 12
Response 15+ - Edition 5 – 26th October ’00 10 Press and release the Stop button. Y our Response 15 Plus will beep and play back your outgoing message. It will then beep again and retur n to ‘ answer on ’ mode. T o check your outgoing message Y ou can recor d your own outgoing message to replace the pre-recor ded message. If you recor d you[...]
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Page 13
Response 15+ - Edition 5 – 26th October ’00 11 T o set the answer delay Answer delay sets the number of times your Response 15 Plus will ring before answering a call. Y our Response 15 Plus ’ answer delay is pre-set to 4 rings. Y ou can choose between 2- 9 rings or T ime Saver . Press and hold the Answer on/ off button. Y our Response 15 Plus[...]
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Page 14
Press the Skip button once to retur n to the star t of the cur r ent message. Press the Skip button twice to retur n to the star t of the previous message. Response 15+ - Edition 5 – 26th October ’00 12 During playback of the message: Press the Delete button. Y our Response 15 Plus will announce ‘ Message deleted ’ . If you wish to [...]
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Page 15
Response 15+ - Edition 5 – 26th October ’00 13 To play back, delete or skip forward or backward through memos follow the instr uctions for playing back messages. (page 12). Y our Response 15 Plus can answer a call for you, allowing you to identify the caller and decide whether to take the call. Make sure the volume is set to an audible level. ([...]
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Page 16
Response 15+ - Edition 5 – 26th October ’00 14 R emot e ac cess Y ou can switch on and operate your Response 15 Plus from another T ouchT one phone to play back your messages and memos To help keep your messages private, your Response 15 Plus requires you to enter a 2-digit Security Code before you can play back your messages. For your security[...]
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Page 17
Response 15+ - Edition 5 – 26th October ’00 15 Y ou can now playback, and access various other remote functions using the phones keypad, as follows: Menu for remote access T o repeat current message During message playback: KEYP AD Press the 4 button. T o delete the current message During message playback: KEYP AD Press the 5 button. Y our Resp[...]
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Page 18
Response 15+ - Edition 5 – 26th October ’00 16 Help If you have any problems using your Response 15 Plus, this section gives you the most common solutions Call counter does not light up Check that your Response 15 Plus is cor r ectly connected to the mains and that the power cable is inser ted cor rectly into the back of your Response 15 Plus. [...]
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Page 19
Response 15+ - Edition 5 – 26th October ’00 17 T o reset If you encounter a problem and your Response 15 Plus will not respond to any button presses, remove the batter y then tur n of f the power for 10 seconds. T ur ning the power back on will reset your Response 15 Plus to answer-on mode. Ensure that your Response 15 Plus is connected to the [...]
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Page 20
Response 15+ - Edition 5 – 26th October ’00 18 Response 15 Plus Message counter display shows Power of f Power up or reset (about 8 seconds) –– –– -- (flashing) Power on – answer-of f mode –- Answer-on mode – no messages – (flashing slowly), then 1 to 9 after reset (according to number of messages recor ded following reset) unti[...]
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Page 21
Response 15+ - Edition 5 – 26th October ’00 19 Gener al information Guarantee Y our Response 15 Plus is guaranteed for a period of 12 months from the date of purchase. Subject to the ter ms listed below the guarantee will provide for the repair of, or at BT ’ s or its agent ’ s discretion the option to replace the Response 15 Plus, or any c[...]
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Page 22
Response 15+ - Edition 5 – 26th October ’00 Switchboard compatibility This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which suppor t tone dialling and time break recall. If in doubt please consult your ser vice provider . Connection information The Response 15 Plus is in[...]
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Page 23
Response 15+ - Edition 5 – 26th October ’00 21 72mm Wall mounting template[...]
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Page 24
Response 15+ - Edition 5 – 26th October ’00 22[...]
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Page 25
Response 15+ - Edition 5 – 26th October ’00 Index A nswer delay 11 Answering machine loudspeaker volume 8 on/ of f 8 outgoing message 9 receiving messages 11 At a glance 1 B atter y 6 C all counter 11 Call screening 13 Cancel a procedure 13 D ay/time setting 8 Delete all messages 12 individual messages 12 Display guide 18 G eneral infor mation [...]
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Page 26
Response 15+ - Edition 5 – 26th October ’00 Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are pr ovided subject to British Telecommunications plc ’ s respective standard conditions of contract. Nothing in this publicat[...]