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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT Studio 3500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT Studio 3500 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT Studio 3500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT Studio 3500 should contain:
- informations concerning technical data of BT Studio 3500
- name of the manufacturer and a year of construction of the BT Studio 3500 item
- rules of operation, control and maintenance of the BT Studio 3500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT Studio 3500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT Studio 3500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT Studio 3500.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT Studio 3500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 B T S tu d io 3 5 00 U ser Guide 8474 Studio 3500 UG Iss2 [2] 25/10/07 16:37 Page 1[...]
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Page 2
Section BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 • 50 Name and number phonebook for storing your most frequently used numbers. • Digital answering machine for high quality message r ecording. • Caller Display shows you who’ s calling before you answer the phone* and keeps a list of your last 40 callers. Y ou can also[...]
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Page 3
Section B T Studio 3500 – Issue 2 – Edition 2 – 25.10.07 – 8474 This U ser Guide provides you with all the inf ormation you need to get the most from your phone. Bef ore you mak e your fir st call you will need to set up your phone. F ollow the simple instructions in ‘Getting S tar ted’ , over the next f ew pages. • Need help? If you [...]
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Page 4
Getting star ted Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Setting up the base and handset . . . . . . . . 6 Set the answering machine day and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Check the current day and time setting . . . 10 Getting to know your phone Handset butt ons. . . . . . . . . . . . . . [...]
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Page 5
5 In this guide BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Answer delay . . . . . . . . . . . . . . . . . . . . . . . . 34 Recor d a memo . . . . . . . . . . . . . . . . . . . . . . 35 Call screening . . . . . . . . .[...]
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Page 6
Location Y ou need to place your B T Studio 3500 within 2 metr es of the mains power socket and telephone sock et so that the cables will reach. Make sur e it is at least 1 metre away from other electrical appliances t o avoid interference. Y our BT S tudio 3500 works by sending r adio signals between the handset and base. The strength of the signa[...]
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Page 7
7 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 2. Plug the power adaptor into the mains wall sock et and switch the power on. When connected correctly , the green Power light on the base comes on. 3. Inser t the 2 x AAA[...]
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Page 8
8 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com B T S tudio 3500 multipack users only: Place each BT S tudio 3500 charger within reach of a mains power wall socket. Connect the charger(s) and charge the handset(s) i. Plu[...]
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Page 9
The default day and time setting is Saturday 12.01 pm. If you have subscribed to your network’ s Caller Display service, the day and time will be set on the handset automatically . However , the corr ect day can only be set manually , see opposite. Set the answering machine day and time using the handset Y our answering machine will automatically[...]
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Page 10
10 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Check the current day and time setting 1. Press . The current day and time setting is announced. Y our BT St udio 3500 is now ready f or use. S t o p Getting star ted 8474[...]
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Page 11
BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Secrecy / Clear / Back During a call, press to switch secr ecy on/off . When on, your voice will be muted so your caller cannot hear you, page 16. In menu mode, press to ret [...]
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Page 12
12 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Getting to know your phone Flashes t o indicate an incoming external call External call in progress Flashes to indicate an incoming internal call Int ernal call in pr ogr [...]
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Page 13
Getting to know your phone Menu map U sing the menu All your phone’ s functions and settings can be accessed through the main menu. The menu map below shows all menu options you can choose from. Press to ent er the menu. The icon is displayed. Press or to scroll through the menu options. When you reach the end of the list, the first option is dis[...]
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Page 14
14 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Getting to know your phone OGM Press to hear your outgoing message. Press and hold to enter the outgoing message mode. Stop Stops message playback. Pr ess t o announce the[...]
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Page 15
U sing your phone Switch the handset power on/ off 1. T o switch off , press and hold until the display goes off . 2. T o switch the handset on, press and hold . Make a call 1. Press . When you hear the dial tone, dial the phone number . Preparat ory dialling 1. Enter the phone number first. The number is shown in the display . 2. Press to dial the[...]
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Page 16
Secrecy Y ou can stop your caller from hearing you while you talk to someone else close by . 1. During a call, press . The handset microphone is muted and the display shows MUTE . 2. Press again to resume your call. Adjusting the earpiece volume 1. During a call, press to increase or to decrease the volume. R edial The las t 10 number s dialled are[...]
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Page 17
Delete a number from the redial list 1. Press then scroll or to the entry you want. 2. Press . DELETE ? is displayed, pr ess to confirm or to cancel. Delete the entire redial list 1. Press to open the redial list, then press and hold . Display shows DELETE ALL ? . 2. Press to confirm or to cancel. Copy a redial number to the phonebook 1. Press then[...]
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Page 18
Keypad lock Y ou can lock the handset keypad to pr event accidental dialling while carr ying it around. Y ou do not need to unlock the keypad t o answer a call, just press or lif t the handset as normal. 1. T o lock the keypad press and hold until the display shows the icon. 2. T o unlock the keypad press any butt on, the display shows PRESS * . 3.[...]
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Page 19
U sing the phonebook Y ou can store up to 50 name and number entries on each BT S tudio 3500 handset registered to your base. Each name can be up to 12 charact ers long and each number up to 24 digits long. Y ou open the phonebook with the button. Add an entry to the phonebook For each entry you store, you can select one of 5 differ ent ringt ones.[...]
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Page 20
5. The display shows MELODY 1 , press or to select the ringtone you want. 6. Press to confirm. ADD ENTRY is displayed. Y ou can now enter your next name and number or press twice to return t o standby . Dial from the phonebook 1. Press to open the phonebook. The icon is displayed. 2. Scroll or t o the entr y you want. Or , search alphabetically by [...]
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Page 21
5. Press to delete the number if requir ed, then enter the new number and press . 6. If required, select a new melody then press to confirm. 7. ADD ENTRY is displayed. Y ou can now enter your next name and number or press twice to ret urn to standby . Delet e an entry 1. Pr ess then scroll to PHONE BOOK and press . 2. Scroll to DELETE ENTRY and pre[...]
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Page 22
• make an internal call between two handsets while a thir d is on an external call Y ou can have up to 5 handsets register ed to your BT S tudio 3500 base. Mak e an internal call 1. Press then enter the handset number (1 – 5) you want. The icon is displayed to indicate an internal call. Receive an int ernal call 1. The icon is displayed to indi[...]
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Page 23
3. When the other handset answers press to transfer the call. If the other handset does not answer , press to speak to your external caller again. 3-W ay call Y ou can hold a three-way conversation between an external caller and another handset user . 1. During an external call, press . Y our caller is put on hold. 2. Ent er the handset number you [...]
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Page 24
Caller Display & the Calls list Caller Display Caller Display shows who is calling and if the caller’ s number matches an entry s tored in the phonebook, the number will alternate with the name. T o use Caller Display you must firs t subscribe to your network pr ovider’ s Caller Display ser vice. A quar terly fee may be payable. Caller Disp[...]
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Page 25
View the Calls list 1. Press to open the Calls list. If there are no calls in the list, the display shows EMPTY . 2. Press or to scroll thr ough the list. When the icon is displayed, this call was answered; when the icon is displayed, the call was unaswered. When you r each the end of the list, the handset will beep. If the caller’ s number exact[...]
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Page 26
If you need help entering a name, see page 19. Copy a number to the phonebook 1. Press then scroll or through the list to the entr y you want. 2. Press repeatedly until the displays shows ADD? . Press again. 3. The display shows NAME?. Use the k eypad to enter the name, then press . 4. The number is displayed, edit the number if necessar y , then p[...]
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Page 27
U sing the answering machine Y our BT S tudio 3500 can digitally r ecord up to 13 minutes of messages. As well as recor ding incoming messages, you can recor d memos for other users. Y ou can operate your answering machine fr om: • the base • the handset • or remotely , from any other T ouchtone TM telephone, see page 36. Y ou will need to se[...]
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Page 28
Listening to your messages Using the base: 1. Press . The number of new messages is announced, then the new message(s) will be played. OR Press and hold and the number of all (new and old) messages is announced. The oldest message is played first. During playback: Press , to pause a message. Y ou will hear a beep ever y 10 seconds. Pr ess again t o[...]
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Page 29
Press to return to the current answering machine mode On or Off . At the end of playback: Y ou will hear ‘End of messages. T o delete all messages, press delete’. Y ou then have 8 seconds in which you can: a. Pr ess to delete all messages, you will hear ‘ All messages deleted’. b. Press to cancel message deletion. This will also save any me[...]
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Page 30
During playback: Press or to adjus t the playback volume. Pr ess or once to repeat the current message. Press or twice to play the previous message. Pr ess or to play the nex t message. Pr ess to delete the curr ent message. Y ou will hear , ‘Message deleted’. A t the end of playback: Y ou will hear , “End of messages. T o delete all messages[...]
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Page 31
Recor d your own OGM This will replace the pr e-recorded or your own pr evious outgoing message. However , you can re-instate the pre-r ecorded OGM at any time by deleting your own recor ded OGM. Using the base: 1. Press and hold until prompted to select which type of OGM you want to recor d. 2. Press and keep holding t o select Answer & R ecor[...]
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Page 32
5. Place the handset to your ear . Y ou will hear , “Please speak after the tone. T o end recording, press #”. 6. After the long beep speak your message slowly and clearly into the handset, to end recor ding press . Y our message will then be played back to you through the handset. Check your current OGM Using the base: 1. Press on the base. Th[...]
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Page 33
Select the OGM Using the base: 1. Press and hold on the base until prompted t o select your type of OGM. 2. Press to select Answer & R ecord or to select Answer Only . The message you select is played. Using the handset: 1. Press , scroll to TAM SETTINGS and press . 2. Scroll to ANS MODE and press . 3. Press or to select either ANS AND REC or A[...]
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Page 34
2. Scroll to OGM SETTING and press . 3. Scroll to DELETE OGM and press . 4. Press or to select either ANS AND REC or ANS ONLY and press . Y our personal OGM has been deleted and the pre- recor ded OGM will be played. Answer delay Answer delay sets the number of times your BT S tudio 3500 will ring befor e the answer machine picks up your call and s[...]
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Page 35
R ecord a memo Y ou can record memo messages f or other user s which can be played back just like normal messages. Memo’ s can only be recor ded using the handset. Using the handset: 1. Press , scroll to TAM SETTINGS and press . 2. Scroll to MEMO REC and press . Place the handset to your ear and you will hear , “Please speak your messages af te[...]
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Page 36
Memor y full If there is less than 35 seconds r ecording time left in the memor y , the caller will hear , “Please complete your call within 35 seconds”, after the outgoing message and before recor ding tone. If the memor y becomes full during recording the machine announces, “Sorr y , the memor y full”, and ends the call. When the memor y [...]
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Page 37
2. Enter your 3-digit PIN (default setting 000) within 8 seconds. Y ou will hear , ‘Y ou have ‘n ’ new messages’ and they will be played back. 3. If you have no new messages, you will hear , “Y ou have no new messages, to hear main menu press 1”. If you do not press 1 within 8 seconds, the machine hangs up. When you press 1 , you will h[...]
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Page 38
Set the security PIN code Using the handset: 1. Press , scroll to TAM SETTINGS and pr ess . 2. Scroll to REMOTE CODE and press . The handset will display the current code. 3. Enter a new code and then press to confirm. Check security code 1. Press at the base. The security code is announced. 38 Using the answering machine BT S tudio 3500 – Issue [...]
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Page 39
BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Handset ringer volume Y ou can adjust the ring volume and set different levels f or internal and external calls. Choose from 5 levels and Off . 1. Press , scroll to HANDSET a[...]
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Page 40
40 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Handset name Y ou can give your handset a name according to use, eg. Kitchen or Michael. The name appears in the display . 1. Press , scroll to HANDSET and press . 2. Scro[...]
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Page 41
Battery low warning beep on/off 1. Press , scroll to HANDSET and press . 2. BEEP is displayed, pr ess . 3. Scroll to LOW BATTERY and press . 4. Press or to select ON or OFF and press to confirm. Out of range warning beep on/ off 1. Press , scroll t o HANDSET and pr ess . 2. BEEP is displayed, pr ess . 3. Scroll to OUT RANGE and press . 4. Press or [...]
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Page 42
42 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Auto answer Y our phone is set to answer calls by lifting the handset off the base or charger . Y ou can switch this feature off so that calls always have to be answered b[...]
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Page 43
Set the alarm 1. Press , scroll to DATE-TIME and press . 2. Scroll to ALARM SET and pr ess . 3. Press or to select ON or OFF and press . 4. If you selected ON , use the keypad to ent er the time you want the alarm to sound, e.g. 07--30 for 7.30 am. Handset settings T o silence the alarm When the alarm sounds, press any button to turn it off . BT S [...]
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Page 44
BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Base ringer volume Y ou can choose from 5 volume levels and Off . 1. Press , scroll to SETUP and pr ess . 2. Display shows BASE VOLUME , press . 3. Press or to select the vol[...]
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Page 45
45 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Change base PIN code Some functions are pr otected by a 4 digit PIN code which must be entered if you want to change the settings. The default PIN is 0000. 1. Press , scro[...]
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Page 46
46 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Reset Y ou can reset your phone to its default settings. 1. Press , scroll to SETUP and pr ess . 2. Scroll to DEFAULT and press . 3. Enter the 4 digit PIN code (default: 0[...]
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Page 47
BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Up to 5 handsets can be register ed and operated fr om the BT St udio 3500 base. Each handset can be registered with up t o four bases. If you buy new handsets to use with yo[...]
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Page 48
48 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com If the base is not found after a few seconds, the handset returns t o standby . T r y registering again. When a handset is registered t o a base, it is automatically assig[...]
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Page 49
If you select AUTO , your handset will automatically search f or and connect with the base with the strongest signal. 1. Press , scroll to REGISTER and press . 2. SELECT BASE is displayed, press . 3. All bases that your handset is registered t o will be displayed, e.g. BASE 1 2 3 4 . The currently selected base number flashes. 4. Enter the number o[...]
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Page 50
Most problems are caused by the telephone and mains power cables being incorr ectly connected, not connected at all, or by the power being turned off . If you are experiencing a pr oblem with your BT S tudio 3500, check the f ollowing: • That the mains power supply is correctly connected at both the base and at any char gers, and that the power i[...]
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Page 51
51 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Help Base or handset does not ring • Check that the ringer volume has not been set too low or Off , see page 39 and 44. Keypad does not seem to work • Check that the k[...]
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Page 52
IMPORT ANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made f or access to emergency services. This product is intended f or connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Safety • Only use the power supply su[...]
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Page 53
53 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com General inf ormation Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and sho[...]
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Page 54
54 BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Guarant ee Y our BT Studio 3500 is guar anteed for a period of 12 months from the date of pur chase. Subject to the terms listed below , the guarantee will provide f or th[...]
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Page 55
55 G eneral inf ormation BT S tudio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com A total REN of 4 is allowed per telephone line. (For example, if the BT S tudio 3500 is used in conjunction with three extension telephones, each wit[...]
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Page 56
B T Studio 3500 – Issue 2 – Edition 2 – 25.10.07 – 8474 Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. Nothing in this publication f[...]