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Cisco Systems 4300 manual

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  • Page 1

    Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Cisco V ideo Sur v eillance 430 0 and 450 0 High-Def inition IP Cameras User Guide Text Part Number: OL -19609-04[...]

  • Page 2

    NOTICE. ALL STATEMENTS, INF ORMATION, AND R ECOMMENDATION S IN THIS MANU AL ARE BELIEV ED TO BE ACCURATE BUT ARE PRESEN TED WITHOUT WARRANTY OF ANY KI ND, EXPRES S OR IMPLIED. USERS MUST TAK E FULL RESPONS IBILITY F OR THEIR APPLI CATION OF ANY P RODUCTS. THE SOFTWARE L ICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PROD UCT ARE SET FO RTH IN THE[...]

  • Page 3

    iii Cisco Video Surveillance 4300 and 4500 Hi gh-Definition IP Ca meras User Guide OL-19609-04 CONTENTS Preface v Overview v Organization v Obtaining Documentation, Obtaining Support, and Security Guid elines v CHAPTER 1 Overview 1-1 IP Camera Features 1-1 IP Camera Physical Details 1-2 DC Auto Iris Lens Connector Pinouts 1-6 Package Contents 1-6 C[...]

  • Page 4

    Contents iv Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Network Setup Windows 3-16 Basic Settings Window 3-16 IP Addressing Window 3-17 Time Settings Window 3-18 Discovery Settings Window 3-2 0 SNMP Settings Window 3-21 802.1x Settings Window 3-23 IP Filter Settings Window 3-24 QoS Settings Window 3-25 [...]

  • Page 5

    v Cisco Video Survei llance 4300 and 4500 Hi gh-Definition IP Ca meras User Guide OL-19609-04 Preface Overview This document, Cisco V ideo Surveillance I P Camera User Guide , pro vides information about installing, confi guring, using, managing, and troub leshoo ting the Cisco 4000 Series V ideo Surveillance High-Defi nition IP Cameras. Organizati[...]

  • Page 6

    vi Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Preface Subscribe to the What’ s New in Cisco Pr oduct Documentation as a Really Simple Syndication (RSS) feed and set content to be deliv e red directly to your deskto p using a reader applicatio n. The RSS feeds are a free service and Cisco currently su[...]

  • Page 7

    CH A P T E R 1-1 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 1 Overview This chapter pro vides an overvi ew of the Cisco 4000 Series V ideo Surveillance High-Def inition IP Cameras and their features. These IP cameras include: • CIVS-IPC-4300—High -defini tion digital camera th at is sui table for a[...]

  • Page 8

    1-2 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 1 Overvi ew IP Camera Physical Details • T wo-way audio communication— Audio can be encoded with the video. W ith the internal or optional e xternal microphone and opti onal external speaker , you can communicate with people at the IP camera lo[...]

  • Page 9

    1-3 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 1 Overview IP Camera Physical Details Figure 1 -1 Fr ont of IP Camera 1 Lens opening The IP camera supports a v ariety of C and CS moun t lenses, which attach here. For best performance, Ci sco recommends that you use a DC auto iris lens. 2 Focus r[...]

  • Page 10

    1-4 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 1 Overvi ew IP Camera Physical Details Figure 1-2 and the table that follo ws describe th e items on the rear of the IP camera. Figure 1 -2 Rear of IP Camer a 1 Pow er LED Lights bright when the IP camera is po wering up. Lights dim when the camera[...]

  • Page 11

    1-5 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 1 Overview IP Camera Physical Details Figure 1-3 and the table that follo ws describe th e item on the side of the IP camera. Figure 1 -3 Side of IP Camera 4 LAN port Accepts a standard LAN cable to connect the IP came ra to a 100BaseT hub, router [...]

  • Page 12

    1-6 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 1 Overvi ew DC Auto Iris Lens Connector Pinouts DC Auto Iris Lens Connector Pinouts Figure 1-4 and the table that follo ws descri be the pinouts of the DC auto iris lens co nnector on the IP camera. Figure 1 -4 DC A uto Iris Lens Connector Pinouts [...]

  • Page 13

    CH A P T E R 2-1 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 2 Getting Started This chapter pro vides instructions for installing and performing the initial setu p of the Cisco V ideo Surveillance IP Camera. It also de scribes how to access the IP camera through a web browser so that you can config ure [...]

  • Page 14

    2-2 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Installing the IP Camera War ni ng The power supply must be placed indoors. Statement 331 Note If you use the IP camera outdoo rs, place the camera and the po wer supply in a suitable NEMA enclosure. War ni ng This product must be[...]

  • Page 15

    2-3 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Installing the IP Camera Step 3 Optional. Use th e audio Y cable that is pro vided with the IP camera to connect a sp eaker , microphone, or both devices to the audio port on the rear of the IP camera. The audio cable that is pro [...]

  • Page 16

    2-4 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Installing the IP Camera After you install the IP camera, follo w the instructions in the “Performing the Initi al Setup of the IP Camera” sectio n on page 2-5 to access and configure the camera. Step 7 If you are using th e I[...]

  • Page 17

    2-5 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Performing the Initial Se tup of the IP Camera Performing the Initial Setup of the IP Camera After you install IP camera as described i n the “Installing the IP Camera” section on page 2-1 , or after you perform a fa ctory res[...]

  • Page 18

    2-6 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Accessing the IP Came ra Step 6 After the IP camera reboots, start Internet Explor er and, in the Address f ield, enter the follo wing: protocol :// ip_address where: • pr otocol is HTTPS or HTTP . (Y ou can use HTTP only if you[...]

  • Page 19

    2-7 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Understanding the IP Camera User Interface • ip_addr ess is the IP address of the IP camera. The def ault IP address is 192.168.0.100. • port_number is the port n umber that is used for HTT PS or HTTP connections to the IP cam[...]

  • Page 20

    2-8 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Understanding the IP Camera User Inte rface IP Camera Windows The IP camera user interface includes these main window s: • Home windo w—Displays the information that is described in Ta b l e 2 - 3 . T able 2-2 Lin ks in the IP[...]

  • Page 21

    2-9 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Adjusting Back Focus on the IP Camera • Setup windo w —Prov ides access to the IP camera co nf iguration windows. F or detailed informatio n, see Chapter 3, “Conf iguring and Managing the IP Camera. ” • Camera V ideo/Con[...]

  • Page 22

    2-10 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Powering the IP Camera On or Off T o adjust the back focus, perform t he follo wing steps while vie wing video from the camer a. For information abou t vie wing video, see Chap ter 4, “V ie wing Liv e V ideo. ” Procedure Step[...]

  • Page 23

    2-11 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Resetting the IP Camera T able 2-4 Resetting the IP Camer a Reset T ype Procedure Remarks Reboot. Press and immediately release the Reset butto n. This action is equi v alent to po wering the IP ca mera do wn and then po wering i[...]

  • Page 24

    2-12 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Resetting the IP Camera[...]

  • Page 25

    CH A P T E R 3-1 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 3 Configuring and Managing the IP Camera The Cisco V ideo Surv eillance IP Camera pro vides conf iguration w indow s that you use to conf igure and manage the IP camera. This chapter explains ho w to access the configuration windo ws, describe[...]

  • Page 26

    3-2 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows The configuration windo w s are organized as follo ws: • Feature Setup – Streaming – Camera – V ideo Ov erlay – IO Ports – Pan /Til t – Event – Patrol Sequence – Ana[...]

  • Page 27

    3-3 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows • Pan T ilt Settings W indo w , page 3-9 • Event Notif ication W indo w , page 3-10 • Patrol Seq uence W indo w , page 3-14 • Analytics W indows, page 3-16 Streaming Settings W[...]

  • Page 28

    3-4 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows If you chan ge any opt ions in this windo w , you must click the Sa ve Settings b u tton to save the changes. If you do not cl ick this but ton, changes are not retained when you e xi[...]

  • Page 29

    3-5 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows Multicast V ideo Port Enter the port on which the IP camera sends a mul ticast video stream. V alid values are e ven numbers 1024 throu gh 65532. Multicast Audio Port Enter the port on[...]

  • Page 30

    3-6 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows Camera Settings Window The Camera Settings w indow provides options for selecting a microphone, ma king certain vi deo adjustments, and conf iguring the operation of the IP camer a da[...]

  • Page 31

    3-7 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows Sensiti vity Designates ho w the iris opening in the IP camera lens adjusts when auto iris mode is enabled. As sensiti vity increases, the auto iris closes more to reduce the light le [...]

  • Page 32

    3-8 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows Video Overlay Settings Window The V ideo Overlay Settings window pro vides options for configur ing ov erlay information that appears on the video image in the Camera V ideo/Control w[...]

  • Page 33

    3-9 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows If you change the op tion in this windo w , you must click the Sa ve Settings button to sa ve the change. If you do not click this b u tton, changes are not retained when you e x it th[...]

  • Page 34

    3-10 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows Event Notification Window The Event No tificatio n windo w provides o ptions for ho w the IP camera handles e vents. An e vent is any of the follo w ing: • A change of state fro m [...]

  • Page 35

    3-11 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows – Event state—Indicates whether the ev ent is activ e or inactive at the ti me that the e vent was detected for this notif ication – Event descripti on—Description of the e ve[...]

  • Page 36

    3-12 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows Actions Check the desired check b oxes to de signate that actions that the IP camera takes when the correspondi ng trigger occurs. • Email —Sends information ab out the e vent in[...]

  • Page 37

    3-13 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows User Name If authentication is required on the primary serv er to which HTTP messages are sent, en ter the user name. Password If authentication is required on the primary server to w[...]

  • Page 38

    3-14 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows Patrol Sequence Window The Preset Settings windo w provides options for co nfiguring a patrol sequence for the IP ca mera. A patrol sequence consists of up to eight steps, e ach of w[...]

  • Page 39

    3-15 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows T o display the Patrol Sequ ence windo w , access the conf iguration windows as describ ed in the “Performing the Initial Setup of the IP Camera” section on page 2-5 , click Feat [...]

  • Page 40

    3-16 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Network Setup Windows Analytics Windows The Analytics windo ws provide access to options for conf iguring the Cisco video anal ytics feature. T o display the Analytics windo ws, access the configuration w[...]

  • Page 41

    3-17 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Network Setup Windows IP Addressing Window The IP Addressing windo w provides options for conf iguring the IP address of the IP camera. T o display the IP Addressing w indow , access the conf iguration win[...]

  • Page 42

    3-18 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Network Setup Windows Time Settings Window The T ime Settings windo w provides opti ons for se tting and maintaining t he time of the IP camera. T o display the T ime Settings windo w , access th e conf i[...]

  • Page 43

    3-19 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Network Setup Windows T able 3-1 1 Time Set tings Window Options Option Description Set Time Mode Ar ea Manually Conf igure T ime Choose this option if you want to se t the time for th e IP camera manually[...]

  • Page 44

    3-20 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Network Setup Windows Discovery Settings Window The Discov ery Settings wi ndow pro vides options for conf iguring the IP camera to work with Cisco Discov ery Protocol or Bonjour . These applications faci[...]

  • Page 45

    3-21 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Network Setup Windows SNMP Settings Window The SNMP Settings w indow pro vides optio ns for configuring Simple Net work Management Proto col (SNMP) settings for the IP camera. These settings can help you m[...]

  • Page 46

    3-22 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Network Setup Windows Manually Conf igure Local Engine ID Click this radio b utton if you want to enter a lo cal engine ID manually , then enter a unique local engine ID. Enter this information in a st an[...]

  • Page 47

    3-23 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Network Setup Windows 802.1x Settings Window The 802.1x Settings windo w provides options fo r configuring 802.1x authentication for the IP camera. These settings require th at RADIUS be conf igured on you[...]

  • Page 48

    3-24 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Network Setup Windows IP Filter Settings Window The IP Filter Settings window pro v ides options for controlling access to the IP camera by designating up to 10 IP addresses or addr ess ranges that are al[...]

  • Page 49

    3-25 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Network Setup Windows T o display the IP Filtering window , access the configuration windo ws as describe d in the “Performing the Initial Setup of the I P Camera” section on page 2-5 , click Network S[...]

  • Page 50

    3-26 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Administration W indows Administration Windows The Administrator windo ws lets you perform se ve ral general admi nistrati ve operat ions, including enabling HTTP and HTTPS access to the IP camera, config[...]

  • Page 51

    3-27 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Administration Windows T o display the Account Initi alization windo w , acce ss the conf iguration wi ndows as descr ibed in the “Performing the Initial Setup of the IP Camera” section on page 2-5 , c[...]

  • Page 52

    3-28 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Administration W indows User Settings Window The User Settings windo w lets you conf igure the follo wing types of IP camera users: • Administrator—Can access all IP camer a windows, feat ures, and fu[...]

  • Page 53

    3-29 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Administration Windows Maintenance Settings Window The Maintena nce Settings wind o w provides optio ns for setting or restarting the IP camera, saving confi guration information from t he IP camera, and u[...]

  • Page 54

    3-30 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Administration W indows T able 3-19 Maintenance Set tings Windo w Options Option Description Factory Default Area Restor e butt on Click the Restor e bu tton to reset all IP camera settin gs to their fact[...]

  • Page 55

    3-31 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Administration Windows Firmware Settings Window The Firmwa re Setting s window lets yo u view informati on about th e firmware that i s installe d on the IP camera and upgrade the firmware. Before you upgr[...]

  • Page 56

    3-32 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Administration W indows Device Processes Window The De vice Processes window displays the processes that occupy TCP or UDP ports, and lets you stop any of these processes. T ake care when stopping process[...]

  • Page 57

    3-33 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Log Windows Password Complexity Window IP camera administrator and user passwords must al ways meet the requirements that are described in the “User Settings W indow” section on page 3-28 . The P asswo[...]

  • Page 58

    3-34 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Log Windows If you chan ge any opt ions in this windo w , you must click the Sa ve Settings b u tton to save the changes. If you do not cl ick this but ton, changes are not retained when you e xit the win[...]

  • Page 59

    3-35 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Log Windows Local Log Window The Local Log windo w lets you view th e log fil e that is stored on the IP camera. Minimum Log Sev erity Choose the minimum se verity of messages that are sent to the Syslog s[...]

  • Page 60

    3-36 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Log Windows T o display the Local Log window , access the configuration windo ws as de scribed in the “Performing the Initial Setup of the I P Camera” section on page 2-5 , click Log , then cl ick Loc[...]

  • Page 61

    3-37 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Log Windows Ta b l e 3 - 2 5 describes the messages that can appea r in the IP camera log file. When you vie w the log f ile, each message includes the date an d time that it was lo gged. In this table: ?[...]

  • Page 62

    3-38 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Log Windows DEF A UL TS_RESTO RED Factory def aults restored successful ly by u se r < user > < IP addr ess or hostname >. The IP camera was r eset to its factory default configuratio n. 5 DEV[...]

  • Page 63

    3-39 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Log Windows IR_FIL TER_NIGHT _A UTO IR f ilter changed t o night automatically . The IP camera enabled its ni ght filt er automatically . 6 IR_FIL TER_N IGHT_MANUAL IR filter changed to night by user < [...]

  • Page 64

    3-40 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Log Windows ST AR T_STREAM Channel < ch annel ID > started streaming to user <user> <IP addr ess or hostname> . The IP camera began streaming v ideo to a user de vice. 6 STOP_STREAM Chan[...]

  • Page 65

    CH A P T E R 4-1 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 4 Viewing Live Video After you install and set up the Cisco V ideo Surveillance IP Camera as described in Chapter 2, “Getting Started, ” users can connect to the IP camera through Internet Explorer and access the Camera V ideo/Control wind[...]

  • Page 66

    4-2 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video V ideo Resolution drop-do wn list Choose the resolut ion for video transmission . The resolutions in this drop-do wn list depend on the video stan dard that you selected. The default v alue for H.264 is 1920 x 1080. The d efaul[...]

  • Page 67

    4-3 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video Saturation slider T o control the saturation of the video from t he IP camera, drag the slider , or enter a v alue from 1 through 100 an d press the Enter key . A higher value increases the saturation and a lowe r v alue decrea[...]

  • Page 68

    4-4 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video Restor e butt on Displays the default v ideo image, which is not rotated an d not re versed. Full Scre en butto n Displays the video image in full screen mode. T o return to normal display mode, click the full scr een image. A [...]

  • Page 69

    4-5 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video Presets contr ols Preset drop-do wn list Displays a list of preset positio ns that you ha ve set for the IP camera. When you choose a preset position from this list, the IP camera mo ves to that position. Set Current Pr eset as[...]

  • Page 70

    4-6 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video Right Arro w toggle but t o n Click the Right Arro w to display the pan/tilt speed contro ls. The button changes to the Left Arro w button. Click the Left Arro w button to hide the p an/tilt speed controls. The b utton changes [...]

  • Page 71

    4-7 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video Motion detection control s Note These controls appear when yo u click the Up Arrow in the Moti on Detection area and are av ailable only viewing th e primary (H.264) stream. Enable Motion Detection check box Enables the motion [...]

  • Page 72

    4-8 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video Full Scre en check box Becomes av ailable when you click check Enable Motion Detection check b ox. Check the Full Screen check box to cause the IP camera to examine the entire video f ield for acti vity . Y ou can conf igure th[...]

  • Page 73

    CH A P T E R 5-1 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 5 Troubleshooting This chapter describes some common probl ems that may be encountered while usin g the IP camera and provid es possible solutions. Symptom Cannot connect to an IP camera through a web browser . Possible Cause Y ou are not usin[...]

  • Page 74

    5-2 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 5 Troubleshooting Symptom The motion detection feature does no t send e-mail alerts. Possible Cause The e-mail alert feature is not properly configured or the SMTP serv er that the IP camera uses to send t he e-mail may be f iltering e-mail to pre [...]

  • Page 75

    IN-1 Cisco Video Surveillance 4300 and 4500 Hi gh-Definition IP Ca meras User Guide OL-19609-04 INDEX Numerics 802.1x Settin gs window options 3-23 overview 3-23 A About link 2-8 Account Initializati on window options 3-27 overview 3-26 action overview 3-11 triggered by eve nt 3-10 ActiveX contro ls 2-8 Administration wi ndows 3-26, 3-33 Administra[...]

  • Page 76

    Index IN-2 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Gu ide OL-19609-04 Camera Settings w indow 3-6 Device Processes window 3-32 Discovery Settings wind ow 3-20 Event Notification window 3-10 Feature Setup window s 3-2 Firmware Settings window 3-31 IO Ports Settings wind ow 3-8 IP Addressing window 3-17 IP Filter Set ti[...]

  • Page 77

    Index IN-3 Cisco Video Surveillance 4300 and 4500 Hi gh-Definition IP Ca meras User Guide OL-19609-04 F factory default configurations, r esetting 3-30 factory default co nfigurations, rest oring 3-30 factory reset 2-11 Feature Setup window s 3-2 firmware upgrading 3-31, 3-32 version in IP camera 3-32 Firmware Settings win dow options 3-31 overview[...]

  • Page 78

    Index IN-4 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Gu ide OL-19609-04 MAC address 3-31 mounting 2-4 name 3-17 night mode 3-6 overview 1-1 package contents 1-6 panning 4-3, 4-5 power connecti on 1-5 powering off 2-10 powering on 2-10 rebooting 3-30 resetting 1-5 restarting 3-30 restoring factory default con figurations[...]

  • Page 79

    Index IN-5 Cisco Video Surveillance 4300 and 4500 Hi gh-Definition IP Ca meras User Guide OL-19609-04 port 3-5 muting PC microphone 4-4 PC speaker 4-4 N name, of IP camera 3-17, 3-31 network, activity 1-5 Network Activity LED 1-5 Network Setup wi ndows 3-16 night filter 3-6 mode 3-6 O output device, conn ecting 2-3 output ports connecting devices t[...]

  • Page 80

    Index IN-6 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Gu ide OL-19609-04 R rebooting, IP camera 2-11, 3-30 Refresh link 2-8 reset factory default va lues 2-11 reboot 2-11 Reset button 1-5 resetting, factory default configurations 3-30 resetting the IP camera 1-5 restarting, IP camera 3-30 restoring, factory default con f[...]

  • Page 81

    Index IN-7 Cisco Video Surveillance 4300 and 4500 Hi gh-Definition IP Ca meras User Guide OL-19609-04 V video bit rate 3-5 primary stream 3-3 quality 3-5 secondar y stream 3-3 text ove rlay 3-8 time stamp on 3-8 viewing live through Home window 4-1 through third-party device or software 4-1 See also live video video codec controls in Camera Video/C[...]

  • Page 82

    Index IN-8 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Gu ide OL-19609-04[...]