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Cisco Systems OL-21232-01 1 manual

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Table of contents for the manual

  • Page 1

    Cisco Unity Connection Phone Menus and V oice Commands • About the Phone Menu and V oice Command T ables, page 1 • Phone Menus for the Standard Conversation, page 1 • Phone Menus for the Classic Conversation, page 6 • Phone Menus for Optional Conversation 1, page 10 • Phone Menus for Alternate Keypad Mapping N, page 14 • Phone Menus for[...]

  • Page 2

    Main Menu and Shortcuts (Standard Conversation) Revised November 16, 2010 While listening to the Main menu, press: Key(s) Action 1 Hear new messages 2 Send a message 3 1 Review saved messages 3 2 Review deleted messages (Not available on some systems) 4 Change setup options 4 1 Change greetings 412 T urn alternate greeting on or off 413 Edit other [...]

  • Page 3

    Key(s) Action (Not available on some systems) 9 Switch between using the phone keypad and using voice commands (Connection 8.5 and later) (Not available on some systems) Send a Message Menu and Shortcuts (Standard Conversation) After recording and addressing a message, press: Key(s) Action # Send message 9 1 Add name 1 Mark message urgent 2 Request[...]

  • Page 4

    Key(s) Action 4 Reply 4 2 Reply to all 4 4 Return call to sender 5 Forward message 6 4 Slow playback 6 6 Fast playback 6 5 Change volume (Not available on some systems) 6 3 Reset volume to default level (Not available on some systems) 7 Rewind message 8 Pause or resume 9 Fast-forward # Fast-forward to end 1 7 Play first message 1 9 Play last messag[...]

  • Page 5

    After Message Menu and Shortcuts (Standard Conversation) After listening to a message, press: Key(s) Action 1 Replay message 1 2 Play message by number 1 4 Play previous message 1 6 Play next message 1 7 Play first message 1 9 Play last message 1 8 T oggle urgent status on/of f 2 Save or restore as saved (Not available on some systems) 3 Delete 4 R[...]

  • Page 6

    Recording Menu (Standard Conversation) Use the following keys while you record messages, names, and greetings: Key(s) Action 8 Pause or resume # End a recording Phone Menus for the Classic Conversation • Main Menu and Shortcuts (Classic Conversation), page 6 • Send a Message Menu and Shortcuts (Classic Conversation), page 7 • During Message M[...]

  • Page 7

    Key(s) Action 423 Select full or brief menus 431 Change PIN 432 Change recorded name 4 4 Change call transfer 5 1 Find messages from a Connection user (Not available on some systems) 5 2 Find messages from all outside callers (Not available on some systems) 5 3 Find messages from an outside caller (Not available on some systems) 6 Hear meetings (No[...]

  • Page 8

    Key(s) Action 6 Rerecord 7 Add to the message 9 3 Mark message secure During Message Menu and Shortcuts (Classic Conversation) While listening to a message, press: Key(s) Action 1 Restart message 1 2 Play message by number 1 4 Play previous message 1 6 Play next message 2 Save 3 Delete 4 Slow playback 5 Change volume (Not available on some systems)[...]

  • Page 9

    Key(s) Action (Not available on some systems) # 8 Send fax to fax machine for printing (Not available on some systems) # 9 Play message properties # # Skip message, save as is * Cancel or back up 0 Help After Message Menu and Shortcuts (Classic Conversation) After listening to a message, press: Key(s) Action 1 Replay message 1 2 Play message by num[...]

  • Page 10

    Key(s) Action (Not available on some systems) 9 Play message properties # Save as is * Cancel or back up 0 Help Recording Menu (Classic Conversation) Use the following keys while you record messages, names, and greetings: Key(s) Action 8 Pause or resume # End a recording Phone Menus for Optional Conversation 1 • Main Menu and Shortcuts (Optional [...]

  • Page 11

    Key(s) Action 4 Change setup options 4 1 Change greetings 412 T urn alternate greeting on or off 421 Change message notification 422 Change fax delivery (Not available on some systems) 423 Select full or brief menus 431 Change PIN 432 Change recorded name 4 4 Change call transfer 5 1 Find messages from a Connection user (Not available on some syste[...]

  • Page 12

    Key(s) Action 1 # Mark message urgent and send 2 # Request return receipt and send 3 # Mark message private and send 4 Set future delivery 5 Review recording 6 Rerecord 7 Add to the message 9 3 Mark message secure During Message Menu and Shortcuts (Optional Conversation 1) While listening to a message, press: Key(s) Action 1 Rewind 1 2 Play a messa[...]

  • Page 13

    Key(s) Action 4 Slow playback 4 4 Slower playback 5 Play message properties 6 Fast playback 6 6 Faster playback 7 Decrease volume (Not available on some systems) 8 Reset volume (Not available on some systems) 9 Increase volume (Not available on some systems) # Skip message, save as is # # Skip message, save as new (new and saved messages) * Cancel [...]

  • Page 14

    Key(s) Action 6 Forward message 7 Delete 8 Reply 8 2 Reply to all 8 8 Call the sender (Not available on some systems) 9 Save or restore as saved (Not available on some systems) # Save as is # # Save or restore as new (Not available on some systems) * Cancel or back up 0 Help Recording Menu (Optional Conversation 1) Use the following keys while you [...]

  • Page 15

    Key(s) Action 1 Hear new messages 2 Send a message 3 Review saved and deleted messages (Not available on some systems) 4 Change setup options 5 1 Find messages from a Connection user (Not available on some systems) 5 2 Find messages from all outside callers (Not available on some systems) 5 3 Find messages from an outside callers (Not available on [...]

  • Page 16

    Key(s) Action # Cancel or back up 0 Operator After Message Menu and Shortcuts (Alternate Keypad Mapping N) After listening to a message, press: Key(s) Action 4 Rewind 6 Save as is 9 Call the sender (Not available on some systems) 7 0 Play message properties 7 1 Reply 7 2 Replay message 7 3 Forward message 7 4 Reply to all 7 6 Delete 7 7 Save or res[...]

  • Page 17

    Phone Menus for Alternate Keypad Mapping X • Main Menu and Shortcuts (Alternate Keypad Mapping X), page 17 • During Message Menu and Shortcuts (Alternate Keypad Mapping X), page 17 • After Message Menu and Shortcuts (Alternate Keypad Mapping X), page 18 • Recording Menu (Alternate Keypad Mapping X), page 19 Main Menu and Shortcuts (Alternat[...]

  • Page 18

    Key(s) Action 2 Skip to message body 3 Pause or resume 4 Increase volume (Not available on some systems) 5 Rewind message 6 Fast-forward 7 Decrease volume (Not available on some systems) 8 Slow playback 9 Fast playback # Fast-forward to end of message After Message Menu and Shortcuts (Alternate Keypad Mapping X) After listening to a message, press:[...]

  • Page 19

    Key(s) Action 7 Reply # Cancel or back up Recording Menu (Alternate Keypad Mapping X) Use the following keys while you record messages, names, and greetings: Key(s) Action 8 Pause or resume # End a recording Phone Menus for Alternate Keypad Mapping S • Main Menu and Shortcuts (Alternate Keypad Mapping S), page 19 • During Message Menu and Short[...]

  • Page 20

    Key(s) Action 8 2 Find messages from all outside callers (Not available on some systems) 8 3 Find messages from an outside caller (Not available on some systems) 9 Exit # Repeat menu 0 Main menu Help During Message Menu and Shortcuts (Alternate Keypad Mapping S) While listening to a message, press: Key(s) Action 1 3 Forward message 1 4 Call the sen[...]

  • Page 21

    After Message Menu and Shortcuts (Alternate Keypad Mapping S) After listening to a message, press: Key(s) Action 1 3 Forward message 1 5 Play previous message 1 7 Reply 2 Rewind message 2 2 Replay message 3 Delete 4 2 Reply to all 4 4 Call the sender (Not available on some systems) 5 Save as is 6 Save or restore as new (Not available on some system[...]

  • Page 22

    V oice Commands The tables below list voice commands and applicable keys for the following menus when you are using the voice-recognition input style: • Main Menu (V oice Commands), page 22 • Send a Message Menu (V oice Commands), page 24 • During Message Menu (V oice Commands), page 24 • During Meeting Reminder Menu (V oice Commands), page[...]

  • Page 23

    V oice Command Action "Play deleted messages" Hear all deleted messages (Not available on some systems) "Play all greetings" Hear all greetings "Play <greeting name> greeting" Hear a specific greeting "Play my greeting" Hear the standard greeting "Record <greeting name> greeting" Record [...]

  • Page 24

    Send a Message Menu (V oice Commands) For select commands, you can press a corresponding key without turning off voice commands. Y our Connection administrator can tell you the available commands and their corresponding keys, or you can say "T ouchtone command Help." After addressing and recording a voice message, say: V oice Command Acti[...]

  • Page 25

    V oice Command Action "Next" Play next message "Save" Save message "Delete" Delete "Reply" Reply "Reply all" Reply to all "Forward" Forward message "Mark new" Save or restore as new (Not available on some systems) "Message properties" Play message properties "Slowe[...]

  • Page 26

    V oice Command Action "List participants" Hear list of participants "Send message to organizer" Record message to send to meeting or ganizer "Send message to participants" Record message to send to meeting participants "Next" Hear about the next meeting reminder "Previous" Hear about the previous me[...]

  • Page 27

    V oice Command Action (Not available on some systems) "Forward" Forward message "Mark new" Save or restore as new (Not available on some systems) (No command available) Rewind message "Play original message" Play the original message (NDRs only) "Message properties" Play message properties "List recipien[...]

  • Page 28

    V oice Command Action "Pause" or "Resume" Pause or resume User Guide for the Cisco Unity Connection Phone Interface (Release 8.x) 28 OL-21232-01 Cisco Unity Connection Phone Menus and V oice Commands V oice Commands[...]