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Cisco Systems OL-5385-01 manual

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Table of contents for the manual

  • Page 1

    CH A P T E R 4-1 Bulk Administration Tool User Guide OL-5385-01 4 Working with Users B A T allo ws you to add users to Cisco C allManager and to associate us ers to phones and other IP T elephony de vices, and B A T allo ws you to b ulk-update and b ulk-delete u sers. This chapter describes working wit h us ers only . F or information about w orkin[...]

  • Page 2

    Chapter 4 Working with Use rs Adding User s 4-2 Bulk Administration Tool User Guide OL-5385-01 B A T can also associate CTI ports to existin g users. This ab ility prov es useful if you are adding users who will hav e applicat ions that require a CTI port, such as Cisco IP SoftPhon e. See Adding Phones and Other IP T elephony De vices, page 3-2 , f[...]

  • Page 3

    4-3 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users For instructio ns on creating the CSV f ile, see • Creating a CSV File for Users Using B A T .xlt, page 4-3 (recommended method) • Creating a T ext-Based CSV File for Users, page 4-5 Creating a CSV File for Users Using BAT.xlt Follo w this procedure to[...]

  • Page 4

    Chapter 4 Working with Use rs Adding User s 4-4 Bulk Administration Tool User Guide OL-5385-01 • In the Last Name fi eld, enter the last name of the user to whom this phone will be issued, up to 50 char acters. • In the User ID f ield, enter the user ID for the user to whom this phone will be issued, from 1 to 30 characters. • In the Passw or[...]

  • Page 5

    4-5 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Note Do not specify ne w phones, CTI ports, or phones that were added using BA T with the “ B A T” prefix (meaning, they have not been updated in the Cisco Call Manager databa se with the MAC address yet) in this f ield. • In the Directory Number fie[...]

  • Page 6

    Chapter 4 Working with Use rs Adding User s 4-6 Bulk Administration Tool User Guide OL-5385-01 If you created the CSV f ile by u sing the B A T .xlt file, you can skip the follo wing procedures in this section. Note If you use comma or d ouble quotes as part of stri ng in one of the fi elds, you must enclose the entire t ext string with double quot[...]

  • Page 7

    4-7 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Note For B A T inserts, you cannot use CSV files for users that are sa ved anywhere b ut C:B A T FilesUsersInse rt Users on the server that is running the publisher dat abase for Cisco CallManager . Tips for Creating a Text-Based CSV File The follo win[...]

  • Page 8

    Chapter 4 Working with Use rs Adding User s 4-8 Bulk Administration Tool User Guide OL-5385-01 Example If the manager for a user is blank John,Smith,johns,abc123de,,0012055,9989,johns profile,English United States,1231123245AB,1231123245AB,9725557154,0010EB001234 Example Y ou do not hav e to supply information for the optional f ields. If only the [...]

  • Page 9

    4-9 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Caution Do not insert CSV f iles that are gener ated by the e xport utility from a Cisco CallManager serv er that is using one directory type on a Cisco CallMan ager serve r that is using anot her type of directory . Note If you are inserting f iles that a[...]

  • Page 10

    Chapter 4 Working with Use rs Adding User s 4-10 Bulk Administration Tool User Guide OL-5385-01 Note The export uti lity sav es users with the same CTI applic ation use, call park retrie val, and enable authentication pr oxy rights settings in the same f ile. The expor t utility appends the suf fix _t (enabled) or _f (disabled) for each dif ferent [...]

  • Page 11

    4-11 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Note Y ou must specify PIN and P assword v alues, either on the CSV f ile or during f ile insertion in B A T . • User Locale—Choose the language and coun try set that you want to associate with this user . Y our choice determines which cultural-depend[...]

  • Page 12

    Chapter 4 Working with Use rs Updating Users 4-12 Bulk Administration Tool User Guide OL-5385-01 Updating Users Y o u can use BA T to upda te user inform ation to the Ci sco CallManager database/Lig htweight Di rectory Access Protoc ol (LD AP) Director y in batches , rather than indi vidually . T o update users to the Cisco CallManager database/LD [...]

  • Page 13

    4-13 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users For instructio ns on creating the CSV f ile, see • Creating a CSV File for Updating Users Using BA T .xlt, page 4-13 (recommended method) • Creating a T ext-Based CSV File for Updating Users, pa ge 4-15 Creating a CSV File for Up dating Users Using [...]

  • Page 14

    Chapter 4 Working with Use rs Updating Users 4-14 Bulk Administration Tool User Guide OL-5385-01 • In the Department f ield, enter the department number for the u ser whose prof ile you are updating. This optional f ield can contain as many as 50 characters. • In the User Device Prof ile field, enter th e user device prof ile for this user and [...]

  • Page 15

    4-15 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users Using a flopp y disk or a mapped network dri v e, copy the CSV f ile from C:XLSDataFiles to the C:B A TFilesUsersUpdate Users folder on the ser ver that is running the publ isher databa se for Cisco CallManager . For info rmation on ho w to read th[...]

  • Page 16

    Chapter 4 Working with Use rs Updating Users 4-16 Bulk Administration Tool User Guide OL-5385-01 Step 3 Sav e the file to C: B A TFilesUs ersUpda te Users on th e publisher server . Note For B A T inse rts, you cannot use CSV files to update users that are saved anywhere but C:B A TFilesUsersUpdate Users on the serv er that is running the pu[...]

  • Page 17

    4-17 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users Example Enter your pref erred language first, fo llowed b y the country . Use the follo wing three examples as a guide: English United States, French France, German Germany Example Y ou do not hav e to supply information for the optional f ields, if onl[...]

  • Page 18

    Chapter 4 Working with Use rs Updating Users 4-18 Bulk Administration Tool User Guide OL-5385-01 For e xample, if you entered “#” in the V alue for f ields to be ignored , a CSV fi le like the follo wing example tells B A T to keep the Manager field the same as the one that was pre viously entered in the DC directory b ut to ov erwrite User Dev[...]

  • Page 19

    4-19 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users Step 6 (Optional) If you w ant all users that are added in this transactio n to be able to log on to a phone on behalf of someone else, check th e Enable Authentication Proxy Rights check box. Users with authentica tion proxy ri ghts enabled represent ?[...]

  • Page 20

    Chapter 4 Working with Use rs Deleting Users 4-20 Bulk Administration Tool User Guide OL-5385-01 Reenter the PIN in the Conf irm PIN f ield. Step 12 In the User Locale drop-do wn list box, ch oose the language and country set that you want to associate with this user . Y our choice determines which cultural-dependent at tributes e xist for this use[...]

  • Page 21

    4-21 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Deleting Users from Cisco CallManager Deleting Users from Cisco CallManager Use this procedure to bulk-delet e users from Cisco CallMan ager . Procedure Step 1 Start B A T . (See Starting BA T , pa ge 1-3 .) Step 2 Choose Conf igure > Users . The Insert Users windo[...]

  • Page 22

    Chapter 4 Working with Use rs Deleting Users from Cisco CallManager 4-22 Bulk Administration Tool User Guide OL-5385-01 A message displays that advises you of approxi mately how long it wi ll take to delete th e records in the Cisco Cal lM anager database. Y ou can cancel the transactio n or click OK to continue. Step 10 When the transaction comple[...]