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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cortelco 2202, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cortelco 2202 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cortelco 2202. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cortelco 2202 should contain:
- informations concerning technical data of Cortelco 2202
- name of the manufacturer and a year of construction of the Cortelco 2202 item
- rules of operation, control and maintenance of the Cortelco 2202 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cortelco 2202 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cortelco 2202, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cortelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cortelco 2202.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cortelco 2202 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
O WNER’S I NSTRUCTION M ANUAL M EMOR Y P LUS T ELEPHONE 2202[...]
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Page 2
T HANK Y OU F OR P URCHASING T HE C OLLEAGUE M EMORY P LUS T ELEPHONE W e want you to know all about your new Colleague T elephone , how to install it, the features it provides, and the services you can expect from its use. W e have included this information in your Owner ’ s Instruction Manual. PLEASE READ BEFORE INSTALLING AND USING YOUR NEW TE[...]
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Page 3
T ABLE O F C ONTENTS IMPORT ANT SAFETY INSTRUCTIONS ............................................................. 2 TELEPHONE USAGE ............................................................................................ 4 SETUP/INST ALLA TION ................................................................................ 4 WALL MOUNT INSTRUCT[...]
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Page 4
I MPORTANT S AFETY I NSTRUCTIONS Always follow basic safety precautions when using your telephone equip- ment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the w[...]
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Page 5
10. Do not disassemble this product . Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electrical shock when the product is subsequently used. 11. Do not overload outlets and extension cords. Some telephones require AC power from an outlet. Overloading the outlets can result in the risk [...]
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Page 6
T ELEPHONE U SAGE SET UP/INST ALLA TION 1. Connect the telephone line cord. a . T o connect without an answering machine. • Use the new line cord to connect the PHONE jack of your new phone to the modular wall jack. b . T o connect with an existing answering machine. • Use the existing line cord supplied to connect the LINE jack of your answeri[...]
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Page 7
W ALL MOUNT INSTRUCTIONS 1. Install wall mount bracket in wall mount position and route cords as shown in diagram below . 2 . Connect the line cord. See Step 1 on preceding page for specific instructions. 3 . Push out the handset hook and reattach in opposite direction for the wall mount position, plug the coiled cord into the handset, and then plu[...]
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Page 8
6 T ELEPHONE P AR T I DENTIFICA TION 1 Flash Switch 8 Hold Button 2 Data Port 9 Flash Button 3 T elephone Line Cord Jack 1 0 Redial Button 4 Message Waiting Indicator 1 1 V olume Button 5 Memory Access 1 2 Pulse/T one Switch 6 Pause Button 1 3 Ringer Off/Low/Hi Switch 7 Store Button[...]
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Page 9
T ELEPHONE F EA TURES PULSE AND TONE DIALING 1 . If your telephone line accepts a touch-tone dialing, set the PULSE/TONE switch to the T one position. 2 . If your telephone line requires a rotary (pulse) dialing, set the PULSE/ TONE switch to the Pulse position. 3 . If you are unsure which system you have, set the switch to the TONE position. Lift [...]
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Page 10
HOLD BUTTON 1. T o place a call on hold, press the HOLD button and hang up the handset. The HOLD Indicator will light up and remain lighted until you resume your conversation. 2 . T o resume your conversation, lift the handset or that of any extension phone on the same line. The HOLD indicator will go off and your call can continue. FLASH BUTTON Th[...]
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Page 11
T o Dial A Phone Number In Memory 1 . Lift the handset and wait for a dial tone. 2 . T o dial an auto memory button (located on top of base) - Press the desired auto memory button. 3. The number will be dialed automatically . P AUSE BUTTON The P AUSE button allows you to insert a 3.6-second pause in the dialing sequence. This is particularly useful[...]
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Page 12
T ELEPHONE S ERVICE P ROBLEMS If you have any problems with your telephone equipment service , determine if the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMP ANY , be aware that they may charge you for a service call if the problem is caused by your telephone equipment. T ROUBLESHOOTING PHONE DOES NOT R[...]
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Page 13
T ELEPHONE R EPAIR DO NOT A TTEMPT TO REP AIR THIS PRODUCT YOURSELF . T elephones manufac- tured by CORTELCO must be returned to us for repair . Y ou can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED W ARRANTY . CORTELCO warrants THIS PRODUCT against defects in material and workmanship in accordance with[...]
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Page 14
FCC I NFORMATION 12 Part 68 is a Federal regulation which requires equipment to be tested and registered with the FCC prior to its connection to the network. This equipment complies with Part 68 of FCC rules. On the bottom of the telephone is a label that contains, among other information, the FCC Registration Number and the Ringer Equivalence Numb[...]
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Page 15
I NDEX 13 A, B, C Q, R Adjusting volume 7 Receiving calls 7 A-Lead 9 Redial 7 Repair 1 1 D Data Port 8 S Dialing Mode 7 Safety 2 DIP Switch 9 Setup 4 Store Button 8 E, F FCC Information 12 T Flash 8 T one dialing 7 Flash Switch 8 Troubleshooting 10 G, H, I, J U, V Hold 8 Visual Ringing Indicator 7 V olume 9 K, L, M Maintenance 10 W , X, Y , Z Makin[...]
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Page 16
L IMITED W ARRANTY If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of five (5) years from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, CORTELCO agrees to repair or , at its option, repla[...]