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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cortelco Colleague 2201, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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- informations concerning technical data of Cortelco Colleague 2201
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cortelco Colleague 2201 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cortelco Colleague 2201, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cortelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cortelco Colleague 2201.
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Table of contents for the manual
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Page 1
O WNER’S I NSTRUCTION M ANUAL B ASIC T ELEPHONE 2201[...]
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Page 2
T HANK Y OU F OR P URCHASING T HE C OLLEAGUE BASIC TELEPHONE W e want you to know all about your new Colleague T elephone , how to install it, the features it provides, and the services you can expect from its use. W e have included this information in your Owner ’ s Instruction Manual. PLEASE READ BEFORE INSTALLING AND USING YOUR NEW TELEPHONE E[...]
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Page 3
T ABLE O F C ONTENTS IMPORT ANT SAFETY INSTRUCTIONS ............................................................. 2 TELEPHONE USAGE ............................................................................................ 4 SETUP/INST ALLA TION ................................................................................ 4 WALL MOUNT INSTRUCT[...]
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Page 4
I MPORTANT S AFETY I NSTRUCTIONS Always follow basic safety precautions when using your telephone equip- ment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the w[...]
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Page 5
10. Do not disassemble this product . Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electrical shock when the product is subsequently used. 11. Do not overload outlets and extension cords. Some telephones require AC power from an outlet. Overloading the outlets can result in the risk [...]
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Page 6
T ELEPHONE U SAGE SET UP/INST ALLA TION 1 . Connect the telephone line cord. a . T o connect without an answering machine. • Use the new line cord to connect the PHONE jack of your new phone to the modular wall jack. b . T o connect with an existing answering machine. • Use the existing line cord supplied to connect the LINE jack of your answer[...]
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Page 7
W ALL MOUNT INSTRUCTIONS 1 . Install wall mount bracket in wall mount position and route cords as shown in diagram below . 2 . Connect the line cord. See Step 1 on preceding page for specific instructions. 3 . Push out the handset hook and reattach in opposite direction for the wall mount position, plug the coiled cord into the handset, and then pl[...]
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Page 8
6 T ELEPHONE P AR T I DENTIFICA TION 1 Flash Switch 6 Flash Button 2 Data Port 7 Redial Button 3 T elephone Line Cord Jack 8 V olume Button 4 Message Waiting Indicator 9 Pulse/T one Switch 5 Hold Button 10 Ringer Off/Low/Hi Switch[...]
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Page 9
T ELEPHONE F EA TURES PULSE AND TONE DIALING 1 . If your telephone line accepts a touch-tone dialing, set the PULSE/TONE switch to the T one position. 2 . If your telephone line requires a rotary (pulse) dialing, set the PULSE/TONE switch to the Pulse position. 3 . If you are unsure which system you have, set the switch to the TONE position. Lift t[...]
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Page 10
HOLD BUTTON 1. T o place a call on hold, press the HOLD button and hang up the handset. The HOLD Indicator will light up and remain lighted until you resume your conversation. 2 . T o resume your conversation, lift the handset or that of any extension phone on the same line. The HOLD indicator will go off and your call can continue. FLASH BUTTON Th[...]
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Page 11
T ELEPHONE S ERVICE P ROBLEMS If you have any problems with your telephone equipment service , determine if the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMP ANY , be aware that they may charge you for a service call if the problem is caused by your telephone equipment. T ROUBLESHOOTING PHONE DOES NOT R[...]
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Page 12
T ELEPHONE R EPAIR DO NOT A TTEMPT TO REP AIR THIS PRODUCT YOURSELF . T elephones manufac- tured by CORTELCO must be returned to us for rep air . Y ou can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED W ARRANTY . CORTELCO warrants THIS PRODUCT against defects in material and workmanship in accordance wit[...]
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Page 13
FCC I NFORMATION 11 Part 68 is a Federal regulation which requires equipment to be tested and registered with the FCC prior to its connection to the network. This equipment complies with Part 68 of FCC rules. On the bottom of the telephone is a label that contains, among other information, the FCC Registration Number and the Ringer Equivalence Numb[...]
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Page 14
I NDEX 12 A, B, C Q, R Adjusting volume 7 Receiving calls 7 Redial 7 Repair 10 D Data Port 8 S Dialing Mode 7 Safety 2 Setup 4 E, F FCC Information 1 1 T Flash 8 T one dialing 7 Flash Switch 8 Troubleshooting 9 G, H, I, J U, V Hold 8 V olume 7 K, L, M W , X, Y , Z Maintenance 8 Wall Mounting 5 Making calls 7 Warranty 13 Message light 8 Warranty 13 [...]
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Page 15
L IMITED W ARRANTY If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of five (5) year s from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, CORTELCO agrees to repair or , at its option, repl[...]
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Page 16
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