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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa VGL30PRA, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Desa VGL30PRA should contain:
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Table of contents for the manual
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Page 1
Sav e this manual for future reference. For more information, visit www .desatech.com W ARNING: If the information in this manual is not fol- lowed exactly , a fire or explosion may result causing property damage, personal injury or loss of life. — Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any[...]
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Page 2
www .desatech.com 1 12882-01D 2 W ARNING: Improper installation, adjustment, altera- tion, service or maintenance can cause injury or prop- erty damage. Refer to this manual for correct installation and operational procedures. For assistance or addi- tional information consult a qualified installer , service agency or the gas supplier . W ARNING: [...]
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Page 3
www .desatech.com 1 12882-01D 3 SAFETY INFORMA TION WAR NING : Th is pr odu ct co n- ta ins an d/o r g ene rat es che mic als kno wn to the Stat e of Cali for nia to cause ca nce r or birth de fec ts or ot her re pro duc tiv e h arm . IMPORT ANT : Read this owner ’s man ual ca ref ully and com ple tel y b e f o r e t r y i n g t o a s s e m b l e[...]
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Page 4
www .desatech.com 1 12882-01D 4 SAFETY INFORMA TION Continued 1. This ap plia nce is only for us e wi th t he type of ga s indi ca ted on the rat in g plat e. This app lian ce is n ot conv erti ble for use wit h ot her gas es. 2. Do not place propane/LP supply tank(s) in - side any structure. Locate propane/LP supply tank(s) outdoors (propane/LP un[...]
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Page 5
www .desatech.com 1 12882-01D 5 PRODUCT IDENTIFICA TION Figure 1 - V ent-Free Gas Log Heater Optional Remote Control LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local codes, use the lat - est edition of The National Fuel Gas Code, ANSI Z223/NFP A 54*. *A vailable from: American National Standards Institut[...]
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Page 6
www .desatech.com 1 12882-01D 6 AIR FOR COMB USTION AND VENTILA TION WAR NING : Thi s hea ter shall not be installed in a confined space or unusually tight con - struction unless provisions are prov ide d fo r ad equa te c omb us- tion and ventilation air. Read the following instr uctions to insure proper fresh air for this and other fuel-burning [...]
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Page 7
www .desatech.com 1 12882-01D 7 Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) = 2,560 cu. ft. (volume of space) If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of the space. 2. Multiply the space volume by 20 to determine the maximum B[...]
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Page 8
www .desatech.com 1 12882-01D 8 Figure 3 - V entilation Air from Outdoors Outlet Air V entilated Attic Outlet A ir Inlet Air Inlet Air V entilated Crawl Space T o Crawl Space T o Attic AIR FOR COMB USTION AND VENTILA TION Continued V entilation Air From Outdoors Prov ide extra fresh air by using ventilat ion grills or ducts. Y ou must provide two p[...]
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Page 9
www .desatech.com 1 12882-01D 9 CAUTION: This heater cre- ates warm air currents. These currents move heat to wall sur- faces next to heater . Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning flu- id s, oil or kero se ne lam ps, etc [...]
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Page 10
www .desatech.com 1 12882-01D 10 Minimum Noncombustible Material Clearances If Not Using Mantel Note: I f u si n g a ma n te l, pr oc ee d t o If Us in g Mantel. If not using a mantel, follow the informa- tion below . Yo u mu st ha ve no nc om bu s ti bl e m at er i al (s ) a bo ve th e fir ep la ce o pe ni ng . N o nc om bus ti bl e m a te ri al [...]
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Page 11
www .desatech.com 1 12882-01D 1 1 NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following: • operate the logs only with the flue damper open • raise the mantel to an acceptable height • remove the mantel. INST ALLA TION Continued Figure 6 - Minimum Mantel Clearances Without Using Hood Minimum[...]
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Page 12
www .desatech.com 1 12882-01D 12 INST ALLA TION Continued FLOOR CLEARANCES A. If installing appliance on the floor level, you must maintain the minimum distance of 14" to combustibles (see Figure 8). B. If combustible materials are less than 14" to the fireplace, you must install appliance at least 5" above the combustible floorin[...]
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Page 13
www .desatech.com 1 12882-01D 13 INST ALLING HEA TER BASE ASSEMBL Y CAUTI ON: Do not remove the da ta pla tes att ac hed to the hea ter base assembly . The data plates contain important warranty and safety information. W ARNING: Y ou must secure this heater to fireplace floor . If not, heater will move when you adjust controls. Moving heater may [...]
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Page 14
www .desatech.com 1 12882-01D 14 INST ALLA TION Continued CONNECTING TO GAS SUPPL Y W ARNING: This appliance requires a 1/2" NPT (National Pipe Thread) inlet connection to the pressure regulator . W ARNING: A qualified ser- vic e per son must conn ect heat er to gas supply . Follow all local codes. CAU TION: Neve r con nect pro pane /LP heat [...]
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Page 15
www .desatech.com 1 12882-01D 15 CHECKING GAS CONNECTIONS W AR NIN G: T est all gas pip ing and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once. W AR NI NG : Ne ve r us e an op en fl a m e t o ch e c k fo r a le ak . Ap pl y a n o n c o r r o s i v e l ea k de te ct io n fl u i d t o [...]
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Page 16
www .desatech.com 1 12882-01D 16 3. Chec k al l joi nts from pro pane /LP supp ly ta nk to equipm ent shuto ff valve for prop ane/ LP gas (se e Figur e 16) or fro m gas meter to equi pmen t shut off valve for natu ral gas (see Figur e 17). Appl y noncor rosi ve leak detec tion fluid to gas join ts. Bub bles for min g sh ow a lea k. 4. Correct all [...]
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Page 17
www .desatech.com 1 12882-01D 17 INST ALLA TION Continued Figure 21 - Connecting Wires Control V alve White Wire From Receiver Red Wire From Receiver 8. Install remote receiver into receiver bracket using pads and push button clips provided with receiver (see Figure 20). 9. Co nn ec t wir es to con trol va lv e at the TP TH an d TH lo ca tio ns as [...]
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Page 18
www .desatech.com 1 12882-01D 18 INST ALLING LOGS WA RN ING : Fai lur e to po sit ion t h e p a r t s i n ac co r d a n ce w it h t h e se di ag ra ms or fai lu re to use onl y pa rt s s pe ci fic al ly ap pr ov ed wi th th is he at er may r es ul t in pro pe rt y da ma ge o r pe rs on al i nj ur y. CAUTION: After installa- tion and periodically t[...]
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Page 19
www .desatech.com 1 12882-01D 19 OPERA TING HEA TER FOR YOUR SAFETY READ BEFORE LIGHTING W ARNING: If you do not fol- low these instructions exactly , a fire or explosion may result causing property damage, per - sonal injury or loss of life. A. This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow these instruc[...]
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Page 20
www .desatech.com 1 12882-01D 20 Figure 20 - Pilot Ignitor Electrode Pilot Burner Ignitor Electrode Pilot Burner Propane/LP Gas Natural Gas TO TURN OFF GAS TO APPLIANCE Shutting Off Heater 1. T urn control knob clockwise to the OFF position. 2a. Set selector switch in the OFF position. 2b. If Using Optional Hand-Held remote: Se t selector switch in[...]
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Page 21
www .desatech.com 1 12882-01D 21 OPERA TING HEA TER Continued OPTIONAL HAND-HELD REMOTE OPERA TION Note: All remote control accessories must be purchased separately (see Accessories, page s 29). Follow instructions included with the r e - mote control. NOT ICE : Yo u m ust li ght the p ilo t bef ore us ing th e hand -he ld re- mot e con tro l uni t[...]
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Page 22
www .desatech.com 1 12882-01D 22 Figure 34 - Incorrect Pilot Flame Pattern Figure 33 - Correct Pilot Flame Pattern Pilot Burner Propane/LP Gas Natural Gas Thermocouple OPERA TING HEA TER Continued Pilot Burner Thermocouple Propane/LP Gas Natural Gas MAIN BURNER Periodically inspect all burner flame holes with the heater running. All slotted burner[...]
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Page 23
www .desatech.com 1 12882-01D 23 CLEANING AND MAINTENANCE W ARNING: T urn off heater and let cool before cleaning. C AUTI ON: Yo u mus t kee p co nt ro l ar ea s, bur ne r and ci rc u- la ti ng air pa ss ag ew ay s of hea te r clean. Inspect the se areas of heat er b efore eac h us e. Ha ve h ea te r in sp ec te d ye ar l y b y a qu a li - fie d s[...]
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Page 24
www .desatech.com 1 12882-01D 24 TROUBLESHOO TING W ARNING: T urn off heater and let cool before servicing. Only a qualified service person should service and repair heater . CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. Note: All troubleshooting items are listed in order of operation. POSS[...]
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Page 25
www .desatech.com 1 12882-01D 25 OBSERVED PROBLEM ODS/pilot lights but flame goes out when control knob is re - leased One or both burners do not light after ODS/pilot is lit Delayed ignition burner Burner backfiring during com - bustion Sligh t s moke or od or during initial operation TROUBLESHOO TING Continued POSSIBLE CAUSE 1 . Control knob no[...]
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Page 26
www .desatech.com 1 12882-01D 26 TROUBLESHOO TING Continued OBSERVED PROBLEM Moisture/condensation noticed on windows Heater produc es a whistling noise when burner is lit White powder residue forming within burner box or on adjacent walls or furniture Remote does not function POSSIBLE CAUSE 1. Not enough combu stio n/ve n- tilation air 1. Tu rning[...]
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Page 27
www .desatech.com 1 12882-01D 27 W ARNING: If you smell gas • Shut off gas supply . • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor ’ s phone. Fol- low the gas supplier ’ s instructions. • If you cannot reach your gas[...]
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Page 28
www .desatech.com 1 12882-01D 28 WIRING DIAGRAM Receiver Black On Off Remote Red Red White Thermopile Gas Control TPTH TH TPTH TP SERVICE HINTS When Gas Pressure Is T oo Low • pilot will not stay lit • burners will have delayed ignition • heater will not produce specified heat • propane/LP gas supply may be low Y ou may feel your gas press[...]
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Page 29
www .desatech.com 1 12882-01D 29 ACCESSORIES Purchase these fireplace accessories from your lo- cal dealer . If they can not supply these accessories call DESA Heating Productsʼ Sales Department at 1-866-672-6040 for referral information. Y ou can also write to the address listed on the back page of this manual. EQUIPMENT SHUTOFF V AL VE GA5010 F[...]
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Page 30
www .desatech.com 1 12882-01D 30 ILL USTRA TED P ARTS BREAKDOWN MODELS VGL18PRA, VGL18NRA VGL24PRA, VGL24NRA VGL30PRA, VGL30NRA 15 27 19 16 23 12 5 20 21 6 3 7 9 14 8 1 1 10 19 17 1 22 31 23 10 4 22 2 18 13 24 32 19 22 19 23 28 25 30 29 26[...]
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Page 31
www .desatech.com 1 12882-01D 31 P ARTS LIST This list contains replaceable parts used in your heater . When ordering parts, follow the instructions listed under Replacement Parts on page 28 of this manual. P ART NUMBER KEY VGL18PRA VGL24PRA VGL30PRA NO. VGL18NRA VGL24NRA VGL30NRA DESCRIPTION QTY . 1 ** ** ** Base Assembly 1 2 1 14010-02 1 14010-02[...]
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Page 32
112882 01 Model __________________________________ Serial No. _______________________________ Date Purchased __________________________ 2701 Industrial Drive P .O. Box 90004 Bowling Green, KY 42102-9004 www .desatech.com 1 12882-01 Rev . D 08/04 NOT A UPC WARRANTY INFORMA TION KEEP THIS WARRANTY Always specify model and serial numbers when communic[...]