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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of IBM 1NR, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of IBM 1NR one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of IBM 1NR. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of IBM 1NR should contain:
- informations concerning technical data of IBM 1NR
- name of the manufacturer and a year of construction of the IBM 1NR item
- rules of operation, control and maintenance of the IBM 1NR item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of IBM 1NR alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of IBM 1NR, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the IBM service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of IBM 1NR.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the IBM 1NR item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
IBM SureMark printers shrink costs, provide ultimate operational efficiency and set the standard for “green” retailing IBM SureMark single-station printers 1NR in pearl and iron gray IBM Sur eMark Printer Single-station model 1NR (1NA, 1ND) Highlights ■ Fastest IBM receipt printer ever—80 LPS—27% faster than top competitor ■ Easy to man[...]
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Page 2
A new world standard for r etail r eceipt printers 1. Fast 80 LPS receipt printing for single-byte (SBCS) or double-byte (DBCS) printing 2. Push button receipt cover opening 3. Easy drop-in paper loading and large four -inch (102 mm) receipt roll helps reduce downtime and training expenses 4. Retail-hardened, spill-resistant design delivers high re[...]
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Page 3
A new world standard for r etail r eceipt printers Fast printing wins customers and improves productivity New IBM SureMark printers ar e specifi- cally designed to meet the rigors of retail envir onments and feature the most advanced printer technologies today to speed transactions. With a recor d 80 lines per second (LPS) 1 for single-byte (SBCS)[...]
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Page 4
A new world standard for r etail r eceipt printers and peripherals color changes. Snap-in interface adapters, USB, RS-232 and RS-485 make migration to new system platforms easier and cost effective. Usage statistics are not only available locally but can be acted upon remotely by RMA and can be used to extend printer life with proactive servicing a[...]
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Page 5
A new world standard for r etail r eceipt printers Retail-hardened for lasting performance in harsh environments Constructed from the highest quality materials available, IBM SureMark printers are r etail-hardened and spill- resistant to deliver high r eliability in the harshest retail or food service envir on- ments. A marketing life of up to fiv[...]
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Page 6
A new world standard for r etail r eceipt printers IBM SureMark Printer at a glance Models 1NR Receipt station (one-color paper) Receipt station (two-color paper) Printing r esolution (thermal) Data buf fer RAM Flash memory for microcode Flash memory for offline journal Flash memory for logos Flash memory for fixed messages Flash memory for code p[...]
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Page 7
A new world standard for r etail r eceipt printers IBM SureMark Printer at a glance Dimensions (WxDxH) Weight Command Sets Operating system support 9 Drivers supported 9 IBM application support – ACE, SA, GSA, CSA Resident barcode formats Integration kits Reliability North America Latin America Europe, Middle East, Africa Width: 5.7 in (145 mm) D[...]
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Page 8
© Copyright IBM Corporation 2009 IBM Retail Store Solutions P .O. Box 12195, 3039 Cornwallis Road Research T riangle Park, NC 27709 U.S.A. Produced in the United States of America March 2009 All Rights Reserved IBM, the IBM logo, ibm.com and SureMark are trademarks or register ed trademarks of International Business Machines Corporation in the Uni[...]