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LaCie D2 Quadra 4TB manual

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Table of contents for the manual

  • Page 1

    d2 Quadra USB 3.0 User Manual 1 D2 QUADRA USB 3.0 USER MANUAL CLICK HERE TO ACCESS UP-TO-DATE ONLINE VERSION of this document for the most recent content as well as for features such as expandable illustrations, easier navigation, and search capability.[...]

  • Page 2

    d2 Quadra USB 3.0 User Manual 2 INTRODUCTION Welcome to the User Manual for the d2 Quadra. Your drive delivers stunning performance through the cutting edge interfaces SuperSpeed USB 3.0, FireWire 800, or eSATA. Fully compatible with PCs and Macs and quiet, rackable, and stackable, your product fits into any professional working environment. These [...]

  • Page 3

    d2 Quadra USB 3.0 User Manual 3 MINIMUM SYSTEM REQUIREMENTS Your system must meet certain requirements in order for your LaCie product to function properly. For a list of these requirements, please refer to the product packaging or consult the product support web page at www.lacie.com/support/ . Note: USB 3.0 Connection: For optimal performance thr[...]

  • Page 4

    d2 Quadra USB 3.0 User Manual 4 VIEWS OF THE DRIVE Front View Shortcut Button with Activity LED 1. Removable stand 2.[...]

  • Page 5

    d2 Quadra USB 3.0 User Manual 5 Rear View Power switch 1. FireWire 800 ports 2. USB 3.0 port 3. eSATA port 4. Power supply connection 5. Chain lock option 6.[...]

  • Page 6

    d2 Quadra USB 3.0 User Manual 6 HARD DISK HEAT MANAGEMENT Heat Dissipation Design This LaCie product's metal body is ideal for naturally dissipating internal drive heat. Its unique design actually draws heat away from the internal drive toward the external casing. The large surface area of the heat sink casing absorbs internal heat and dissipa[...]

  • Page 7

    d2 Quadra USB 3.0 User Manual 7 LED INFORMATION Your LaCie hard drive features a multi-functional LED on the front of the drive. LED STATES LED Behavior Power Button State Off Off The product is turned off or the computer is in sleep mode. Off On The product is not connected to a host computer via one of the interfaces. If the device is connected t[...]

  • Page 8

    d2 Quadra USB 3.0 User Manual 8 CABLES AND CONNECTORS USB 3.0 USB is a serial input/output technology for connecting peripheral devices to a computer. SuperSpeed USB 3.0 is the latest implementation of this standard, and it provides higher bandwidth and new power management features. Transfer rates can attain up to 5 Gbits/s as opposed to USB 2.0&a[...]

  • Page 9

    d2 Quadra USB 3.0 User Manual 9 FIREWIRE 800 FireWire, also known as IEEE 1394, is a high-speed serial input/output technology for connecting peripheral devices to a computer or to each other, and FireWire 800 is the implementation of the new IEEE 1394b standard. FireWire 800 offers increased bandwidth and extended distance between devices. FireWir[...]

  • Page 10

    d2 Quadra USB 3.0 User Manual 10 ESATA Your LaCie product offers the latest in SATA technology, allowing interface (or bus) transfer rates of up to 3 Gbits/s. SATA technology was originally developed to serve as an internal interface, delivering improved performance to internal connections. Soon after, eSATA, or external SATA was developed, allowin[...]

  • Page 11

    d2 Quadra USB 3.0 User Manual 11 GETTING CONNECTED Installing your LaCie hard drive is easy for all users thanks to LaCie Setup Assistant. Please follow the setup steps in the order they are given to ensure that your LaCie hard drive's volume mounts correctly on your computer. STEP 1 - CONNECT THE POWER CABLE Connect the appropriate wall plug [...]

  • Page 12

    d2 Quadra USB 3.0 User Manual 12 STEP 2 - CONNECT THE INTERFACE CABLE Connect the interface cable from the drive to the computer. Important info regarding the interfaces: Only one interface type may be used to connect your computer to the device. For example, the USB 3.0 and FireWire 800 interfaces cannot be used at the same time. If you accidental[...]

  • Page 13

    d2 Quadra USB 3.0 User Manual 13 STEP 3 - TURN ON THE DRIVE Turn on the drive by moving the power switch to On. The drive will mount in My Computer (Windows XP), Computer (Vista or Windows 7) or on your desktop (Mac). Note: If the drive does not mount on your computer, first make sure you have installed USB 3.0 drivers on your computer (see the not[...]

  • Page 14

    d2 Quadra USB 3.0 User Manual 14 STEP 4 - LAUNCH LACIE SETUP ASSISTANT LaCie Setup Assistant (LSA) must be launched before using your drive. It will allow you to: Easily format the hard drive according to your needs ■ Copy the User Manual to your computer ■ Install software for added features ■ Register your LaCie device ■ Important info: I[...]

  • Page 15

    d2 Quadra USB 3.0 User Manual 15 Manual access: Open the LACIE SETUP volume in Computer ( My Computer for Windows XP) and double click LaCie Setup . Mac users Open the LACIE SETUP volume on your desktop and then double click LaCie Setup[...]

  • Page 16

    d2 Quadra USB 3.0 User Manual 16 Setup LaCie Setup Assistant does not prevent you from using your computer's native disk utility program to format or partition your LaCie drive. Simply follow the Setup Assistant through completion, then use Disk Management for Windows or Disk Utility for Mac to reformat your drive. Important info for Windows u[...]

  • Page 17

    d2 Quadra USB 3.0 User Manual 17 Use the slider to partition your LaCie hard drive. Moving the slider to the left will reduce the size of the 3. Compatible volume (called LaCie Share on some products) (for Windows and Mac). If you do not want the Compatible / LaCie Share volume, move the slider all the way to the left. The LaCie volume will be form[...]

  • Page 18

    d2 Quadra USB 3.0 User Manual 18 Mac A window prompt alerts you that the disk will be formatted. Select Yes to continue. 4. Windows Mac LaCie Setup Assistant will format the hard drive. 5. Register your LaCie device. Click Next to continue. 6. New Account[...]

  • Page 19

    d2 Quadra USB 3.0 User Manual 19 Existing Account Choose the software utilities that you want to install. Please note that certain software utilities may begin to 7. install before LaCie Setup Assistant has finished. Follow the software utility installer before completing LaCie Setup Assistant. Windows Mac Click Next to continue. 8. LaCie Setup Ass[...]

  • Page 20

    d2 Quadra USB 3.0 User Manual 20 Windows Mac Software will be installed on the product's storage, not on your computer. It will be located on the volume entitled “Compatible” or “LaCie Share” if it exists, otherwise on “LaCie”. Important info: Please note that LaCie software utilities may be installed at any time. Once the format i[...]

  • Page 21

    d2 Quadra USB 3.0 User Manual 21 LACIE DESKTOP MANAGER LaCie Desktop Manager unlocks the full potential of your Lacie hard drive. It will allow you to see advanced information on your drive and to configure Eco Mode and the shortcut button. Note: LaCie Desktop Manager is not compatible with all LaCie devices. Only compatible LaCie devices will appe[...]

  • Page 22

    d2 Quadra USB 3.0 User Manual 22 Note: If you have manually formatted the drive using your operating system's disk utility instead of or after running the LaCie Setup Assistant, you will need to download the LaCie Desktop Manager from www.lacie.com/support/ . INFO TAB When you run LaCie Desktop Manager, you will see that all compatible connect[...]

  • Page 23

    d2 Quadra USB 3.0 User Manual 23 ECO TAB By default, your drive will enter Eco Mode after 5 minutes of inactivity in order to conserve energy. To exit Eco Mode, simply access data on the drive and the disk will automatically restart. You can manage this feature using LaCie Desktop Manager. Click the Eco tab. Note: If you don't see the Eco tab,[...]

  • Page 24

    d2 Quadra USB 3.0 User Manual 24 Note: The Shortcut button feature is not available when the drive is connected to your computer via eSATA. Configuration Select your LaCie hard drive in LaCie Desktop Manager's main window. 1. Select the Shortcut tab. If the drive is locked, you will be asked to authenticate. 2. You can configure the short clic[...]

  • Page 25

    d2 Quadra USB 3.0 User Manual 25 UNMOUNTING YOUR DRIVE USB, FireWire, Thunderbolt, and eSATA external devices feature “plug & play” connectivity, which means that your LaCie storage can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your dev[...]

  • Page 26

    d2 Quadra USB 3.0 User Manual 26 MAC USERS Drag the storage device icon to the Trash. (The icon pictured below is a generic USB device icon. Your LaCie storage may be represented by an icon that looks like the device itself.) When the icon disappears from the desktop, the storage device can be disconnected.[...]

  • Page 27

    d2 Quadra USB 3.0 User Manual 27 OPTIONAL FORMATTING AND PARTITIONING Standard LaCie storage devices will prompt you to run LaCie Setup Assistant when they are first connected to a computer (Windows or Mac). LaCie Setup Assistant helps you to quickly format the storage device according to your needs. Please read the information below carefully if y[...]

  • Page 28

    d2 Quadra USB 3.0 User Manual 28 Mac Users You may customize the storage device by reformatting and/or partitioning it with separate file system formats. For optimal performance in Mac OS environments, format and partition the storage device as one large Mac OS Extended volume. Mac OS Extended (HFS+): Mac OS Extended refers to the file system used [...]

  • Page 29

    d2 Quadra USB 3.0 User Manual 29 Windows Users Technical Note on volumes larger than 2TB: Windows XP 32-bit - This version of Windows will not recognize volumes larger than 2TB; Windows XP x64, Vista and 7 - All of these versions of Windows can recognize volumes greater than 2TB. However, disks must be converted to the GPT file system before partit[...]

  • Page 30

    d2 Quadra USB 3.0 User Manual 30 GETTING HELP If you are having problems with your LaCie product, consult the table below for a list of available resources. Order Source Description Location 1 Quick Install Guide Concise steps to follow for getting your product up and running Either a printed leaflet or accessory box and included in the product box[...]

  • Page 31

    d2 Quadra USB 3.0 User Manual 31 TROUBLESHOOTING TOPICS Note: Interactive troubleshooting, a highly effective way to resolve problems with your product, is available from www.lacie.com/support/ . Select your product, then click the “Troubleshooting” tab. All Users Problem: My file transfers are too slow. Q: Are there other USB devices connected[...]

  • Page 32

    d2 Quadra USB 3.0 User Manual 32 Problem: I'm receiving file transfer error messages. Q: Did you get an "Error -50" message while copying to a FAT 32 volume? A: When copying files or folders from a computer to a FAT 32 volume, certain characters cannot be copied. These characters include, but are not limited to: ? < > / : Che[...]

  • Page 33

    d2 Quadra USB 3.0 User Manual 33 followed instructions for a different configuration (such as interface or operating system). Still not working? There may be a hardware defect or other problem. Time to contact www.lacie.com/support/ . Windows XP, 2000, Vista, and Windows 7 Users Problem: The drive icon doesn't appear in My Computer/Computer. Q[...]

  • Page 34

    d2 Quadra USB 3.0 User Manual 34 PRECAUTIONS Caution: It is essential that you use only the power supply that shipped with your product, since it is a shielded-type power cord that meets FCC emission limits as well as to prevent interference to the nearby radio and television reception. Caution: Modifications not authorized by the manufacturer may [...]

  • Page 35

    d2 Quadra USB 3.0 User Manual 35 hard drive near a source of heat or exposing it to sunlight (even through a window). Inversely, placing your LaCie hard drive in an environment that is too cold may damage the unit. Rated cooling for altitudes up to 2000 meters. ■ If your drive features a power cable, always unplug it from the electrical outlet if[...]

  • Page 36

    d2 Quadra USB 3.0 User Manual 36 WARRANTY INFORMATION LaCie offers first-rate service and support through our generous three-tiered warranty policy. Our 1-, 2-, 3-, and 5-year policies include comprehensive, complimentary web-based resources, expert in-house technical support, and worldwide repair and/or replacement coverage. To benefit from this w[...]

  • Page 37

    d2 Quadra USB 3.0 User Manual 37 EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, ALL PRODUCTS ARE SOLD “AS IS” AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT FURTHER LIMITING THE G[...]

  • Page 38

    d2 Quadra USB 3.0 User Manual 38 Read carefully all information related to warranty and precautions of use of your new LaCie product in the user manual. For products purchased in the United States, you may contact LaCie at 22985 NW Evergreen Parkway, Hillsboro, Oregon 97124. Email: sales@lacie.com . Website: www.lacie.com . Customer service: 503-84[...]

  • Page 39

    d2 Quadra USB 3.0 User Manual 39 LEGAL INFORMATION COPYRIGHTS Copyright © 2013 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. CHANGES The mat[...]

  • Page 40

    d2 Quadra USB 3.0 User Manual 40 firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user. WEEE This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your [...]