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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Mitel 5700, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Mitel 5700 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Mitel 5700. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Mitel 5700 should contain:
- informations concerning technical data of Mitel 5700
- name of the manufacturer and a year of construction of the Mitel 5700 item
- rules of operation, control and maintenance of the Mitel 5700 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Mitel 5700 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Mitel 5700, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Mitel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Mitel 5700.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Mitel 5700 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
End Points Guide Release 1.1[...]
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Notice The information contained in this document is believed to be accurate in all respects but is not warranted by Mite l Networks™ Corporation (MITEL®). The information is subject to change without notice and sh ould not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and sub[...]
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Limited W arranty Mitel Networks Corporation. warrants that SOFTW ARE will perform according to accompanying user documentation for a period of 90 (ninety) days from the date of receipt; replacement SOFTW ARE will be warranted for 90 (ninety) days from the date of receipt. This Limited W arranty sh all not apply to any product tha t in the opinion [...]
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Product Names VCON product nam es may appear in the customer documentation and in the graphical user interface of this product. Mitel Networks™ product names correspond to th e following VCON product names: NOTE There are minor differences between Mitel Networks products and the equivalent VCON products. Mitel Networks T echnical Support This Gui[...]
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T ABLE OF C ONTENTS 1 Telephony Exchange in Videoconfer ences ................ ................ ..... 1 2 Registering to the 5700 VFA .............. ................... ................ ............ 2 2.1 Registration by a MeetingPoint® 4.6 (o r Higher) User ............... ............. 2 2.2 Registration by a 5760 VCA User...................... [...]
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Mitel Networks 5700 VF A End Point’ s Guide 1 1T ELEPHONY E XCHANGE IN V IDEOCONFERENCES W elcome to Mitel Networks™ 5700 V oice First Application - 5700 VF A teleph ony services, which provide additio nal telephony functions to your video conferencing system. This user guide provides in structions for the following: ! Registering to the 5700 V[...]
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Chapter 1 T elephon y Exchange in Vi deoconferences 2 Mitel Networks 5700 VF A End Point’ s Guide[...]
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Mitel Networks 5700 VF A End Point’ s Guide 3 2R EGISTERING TO THE 5700 VF A The registration procedure varies slightly , dependi ng on the user ’ s videoconferencing application. • MeetingPoint ® 4.6 with 5700 VF A support • Mitel Networks 5760 V ideo Conference Appliance • Other H.323 Rev . 2-compliant vid eoconferencing systems 2.1 Re[...]
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Chapter 2 Registering to the 570 0 VF A 4 Mitel Networks 5700 VF A End Point’ s Guide NOTE If you want to log in to a non-5700 VF A gatekeeper, you must do this during the MeetingPoint startu p. In the Login dialog box, enter anything in th e Password box, then enter the gatekeeper ’ s IP address (do not enter leading zeroes). Click Connect . 2[...]
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Chapter 2 Registering to the 570 0 VF A Mitel Networks 5700 VF A End Point’ s Guide 5 H.323 T ab 3. Select the 5700 VF A option. 4. In the 5700 VF A Server IP box, enter the IP address of the 5700 V F A (do not enter leading zeroes). 5. Press <OK> twice. A m essage states that 5760 VCA will restart in a few seconds. If the 5700 VF A is in O[...]
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Chapter 2 Registering to the 570 0 VF A 6 Mitel Networks 5700 VF A End Point’ s Guide 2.3 Registration by Other H.323 V ideoconferencing User If the 5700 VF A is in Open mode for all H .323 users, it autom atically permits third- party (non-Mitel Networks ) users to register . If the login attempt is unsuccessful, contact your system administrato[...]
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Mitel Networks 5700 VF A End Point’ s Guide 7 3C ALLING O THER V IDEOCONFERENCING U SERS 3.1 V ideoconferencing with 5020/5220 IP Phones ! T o pla ce a call using a 5020/5220 IP Phone (V oice First Mode) 1. Place a conventiona l audio-only call. Once connected with another video-capable 5020/5 220 IP Phone, the light beside the VIDEO key will be [...]
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Chapter 3 Calling Ot her Videoc onferencing Users 8 Mitel Networks 5700 VF A End Point’ s Guide ! T o call another registered us er 1. Open your applic ation’ s D ialing utility . 2. Enter the destination’ s directory number and start the call. If your videoconferencing system is regist ered with an online directory (if yo u’re not sure, co[...]
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Mitel Networks 5700 VF A End Point’ s Guide 9 4C ALL F ORWARD The Call Forward function en ables the 5700 VF A to forward a call to a specific user unconditionally , or if the actual destination does not answer , or is busy . The Call Forward settings for your system may be done by both you and the system administrator . The last changes, rega rd[...]
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Chapter 4 Call Forward 10 Mitel Networks 5700 VF A End Point’ s Guide NOTE T o disable a call forwarding option, deselect the option and click OK . Call Forwar d Calls Pr operties[...]
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Chapter 4 Call Forward Mitel Networks 5700 VF A End Point’ s Guide 1 1 Selecting an End Point for Forwar ding Calls Call Forward Options In the Forward Destination group, the call forwarding options a re: Unconditional forward Select if you want to forward ALL calls intended for you to another user . Forward on busy Select if you want to forward [...]
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Chapter 4 Call Forward 12 Mitel Networks 5700 VF A End Point’ s Guide 4.2 Setting Call Forward in Other H.323 V ideoconferencing Applications In 5760 VCA and oth er H.323 videoconferencing app lications, you can enable Call Forwarding by dialing a code. If you do not know the code, ask the system administra tor . ! T o set Call Forward 1. Open yo[...]
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Chapter 4 Call Forward Mitel Networks 5700 VF A End Point’ s Guide 13 Entering a Call Forwarding Dialing Code ! T o disa ble Call Forward 1. Open your application ’ s Dialin g utility . 2. Dial on e of the fo llowing ( bol d values are factory defaults: NOTE After dialing, a “Call Re jected” message appears. However , the request is accepte[...]
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Chapter 4 Call Forward 14 Mitel Networks 5700 VF A End Point’ s Guide[...]
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Mitel Networks 5700 VF A End Point’ s Guide 15 5C ALL P ICKUP The Call Pickup function enables a user to answer a videoconferencin g call intended for another user . T o do this, the user must b e given Pickup Permission fo r the destination by the system administrator . The available types of call pickup are Specific and Non-specific . ! Specifi[...]
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Chapter 5 Call Pickup 16 Mitel Networks 5700 VF A End Point’ s Guide 5.1 Call Pickup in MeetingPoint ® 4.6 In MeetingPoint 4.6, th e Services menu provides commands for pick ing up calls to other users. Pick Up Specific Cal l ! T o pick up a call to a specific user Pick Up Specific Call Dialog Box 2. In the Destination box, enter the d i rectory[...]
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Chapter 5 Call Pickup Mitel Networks 5700 VF A End Point’ s Guide 17 Pick Up Any Ringing Call ! T o pick up any ringing call Incoming Call 2. Click Accept to answer the call or Reject to reject it. 1. In MeetingPoint’ s Conference Panel, click the Services arrow and then click Pickup Any Ringing Call . The call is routed to you. The Conference [...]
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Chapter 5 Call Pickup 18 Mitel Networks 5700 VF A End Point’ s Guide 5.2 Call Pickup in Other H.323 V i deoconferencing Applications In 5760 VCA and other H.323 videocon ferencing applications, you must enter a code in order to pick up calls for other users. If y ou do not know the code, ask the system administrator . ! T o pick up a call to a sp[...]
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Mitel Networks 5700 VF A End Point’ s Guide 19 6C ALL T RANSFER In a transferred call, the videoconference is transferred from the initiator to another user . The conference continues between the or iginal remote part y and the user that received the transfer . The user that initiat ed the transfer is disconnected from the videoconference. NOTE W[...]
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Chapter 6 Call T ransfer 20 Mitel Networks 5700 VF A End Point’ s Guide 6.2 Call T ransfer in 5760 VCA ! T o transfer a call to another user 1. Press any of the number keys on the remote control. The Call Control dialog box and SoftK ey menu open. 2. Enter the directory number of the party to whom you want to transfer the call. 3. Press the red T[...]
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Chapter 6 Call T ransfer Mitel Networks 5700 VF A End Point’ s Guide 21 6.3 Call Transfer in Other H.323 V ideoconferencing Applications In 5750 DV A and other H.323 videoconferencing applications, you mu st enter a code in order to transfer a current call to another free user . If you do not know the code, ask the system administrator . ! T o tr[...]
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Chapter 6 Call T ransfer 22 Mitel Networks 5700 VF A End Point’ s Guide[...]
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Mitel Networks 5700 VF A End Point’ s Guide 23 7A D -H OC C ONFERENCING The Ad-hoc Conference function lets you “i nvite and join” additional parties to an open videoconference. 7.1 Inviting Additional Us ers with 5020/5220 IP Phones ! T o inv ite and join other parties into an ad-hoc videoconfer ence 1. Set up a multi -party conference call [...]
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Chapter 7 Ad-Hoc Conferencing 24 Mitel Networks 5700 VF A End Point’ s Guide 3. Click OK . After several seconds, the add itional party is added t o the session, which is now a multipoint conference. The part ies’ video is displayed in Continuous Pr esence (multiple users’ video on screen at all times) or V oice-Activated Switching (speaker ?[...]
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Chapter 7 Ad-Hoc Conferencing Mitel Networks 5700 VF A End Point’ s Guide 25 7.4 Inviting Additional Users from Other H.323 V ideoconferencing Applications In 5760 VCA an d other H.323 videocon ferencing application s, you must enter a code in order to invite other users to an ad-hoc videoconference. If you do no t know the code, ask the system a[...]
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Chapter 7 Ad-Hoc Conferencing 26 Mitel Networks 5700 VF A End Point’ s Guide[...]
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Mitel Networks 5700 VF A End Point’ s Guide 27 8S TARTING A C ALL T HROUGH A G ATEWAY Y ou can start a videoconference from a LAN connection to an ISDN destination through a gateway . The default fun ction code for starting a call through a gateway is 9 . The system administrator may ch ange this code, if necessary (see the Mitel Networks 5700 V [...]
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Chapter 8 St arting a Call Through a Gatewa y 28 Mitel Networks 5700 VF A End Point’ s Guide[...]
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Mitel Networks 5700 VF A End Point’ s Guide 29 9C ONNECTING TO AN MCU V IDEOCONFERENCE Registered users may join videoconferences that are managed by an MCU that has registered and is logged in to the 5700 VF A. In order to connect , you only need to dial the directory number (assigned by the system administrator) of the required conference. NOTE[...]
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®,™ T rademark of Mitel Networks Corporation © Copyright 2003, Corporation All rights reserved Mitel Networks[...]