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Mitel 6510 manual

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Table of contents for the manual

  • Page 1

    TELEPHONE USER GUIDE Draft[...]

  • Page 2

    NOTICE The information contained in this docu ment is believed to be accurate in all respects but is not warranted by Mitel Networks Corp oration (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affilia tes and subsi[...]

  • Page 3

    6510 UM T elephone User Guide 3 T able of Contents About This Guide 5 Document Overview 6 Intended Au di en ce 6 Conventions 6 Contacting Mitel Networks ™ 7 Introduction 9 Overview 10 Summary of Features 10 CHAPTER 1 Accessing Y our Mailbox 11 Overview 12 Before You Begin 12 Using the Tuto rial 12 Accessing Your Ma ilbox 13 CHAPTER 2 Main Menu 15[...]

  • Page 4

    4 6510 UM T elephone User Guide T able of Contents CHAPTER 4 User Options Menu 27 User Options Menu 28 Changing a Greeting 28 Changing a Distribution List 30 Changing Your Name 31 Changing Your Pass code 31[...]

  • Page 5

    6510 UM T elephone User Guide 5 About This Guide In This Chapter . . . Document Overview on page 6 Intended Audience on page 6 Conventions on page 6 Contacting Mitel Networks on page 7[...]

  • Page 6

    6 6510 UM T elephone User Guide About This Guide Document Overview This guide pr ovides detailed instruct ions on using the Mitel Networks™ 6510 Unified Messaging (UM) softwar e on your telephone. Note: The information in this d ocument is draft con tent only . All content w ill be updated in the next release of this document . Intended Audience [...]

  • Page 7

    6510 UM T elephone User Guide 7 About This Guide Contacting Mitel Networks Contact us by mail at: Mitel Networks Corporatio n 350 Legget Drive Ottawa, ON K2K 2W7 Contact us by phone: T el: 613-592-2122 Fax: 613-592-4784 Contact us on the W eb: www .mitel.com[...]

  • Page 8

    8 6510 UM T elephone User Guide About This Guide[...]

  • Page 9

    6510 UM T elephone User Guide 9 Introduction In This Chapter . . . Overview on page 10 Summary of Features on page 10[...]

  • Page 10

    10 6510 UM T elephone User Guide Introduction Overview The 6510 Unified Messaging server simplifie s the way you handle your messages. Think of it as your ow n personal r eceptionist. Depending on the configuration of your system, the 6510 UM can take your calls when you do not want to be disturbed, r ecord messages from callers wh en you are unava[...]

  • Page 11

    6510 UM T elephone User Guide 11 CHAPTER 1 Accessing Y our Mailbox In This Chapter . . Overview on page 12 Before Y ou Begin on page 12 Using the T utorial on page 12 Accessing Y our Mail box on page 13[...]

  • Page 12

    12 6510 UM T elephone User Guide Accessing Y our Mailbox Overview All 6510 UM features ar e available by using a telephone keypad. If you are alr eady familiar with the 6510 UM system , you can skip the voice pr ompts. Before Y ou Begin Before you can use the 651 0 UM system, you need to ob tain the following information fr om your Supervisor: • [...]

  • Page 13

    6510 UM T elephone User Guide 13 Accessing Y our Mailbox Note: The Personal Greetings also includes the “Gone Home ” greetings. • Name Recording: This tutorial guides you th rough the recor ding of your name. This is the pr ompt that 6510 UM uses to identify you to outside callers and internal users who send you messages. Accessing Y our Mail[...]

  • Page 14

    14 6510 UM T elephone User Guide Accessing Y our Mailbox Hint: T o keep your mailbox secur e, immediately change it from 111 1 and make sur e that you are the only individual who knows the passwor d. 7. 6510 UM places you in the Main Menu , and tells you the number of Unread and Read messages that you have in your mailbox.[...]

  • Page 15

    6510 UM T elephone User Guide CHAPTER 2 Main Menu In This Chapter… Main Menu Options on page 16 Making a Messa ge on page 17 Listening to Un read Me ssages on page 18 Listening to Read Messages on page 19[...]

  • Page 16

    16 6510 UM T elephone User Guide Main Menu Main Menu Options The Main Menu is your starting point for accessing and customizing your folders to operate specifically to your needs. Y ou must first log in to the system bef ore you ar e able to reach th e Main Menu. The Main Menu a llows you to h ear how many Unr ead and Read messages you have. The fo[...]

  • Page 17

    6510 UM T elephone User Guide 17 Main Menu Making a Message Y ou can send a single m essage to indivi dual users or to a list of users using a distribution list.  T o send a message: 1. In the Main Menu, press 6 (letter M on the keypa d). The system prompts you to enter the recipient’ s mailbox number . 2. Enter the destination mailbox number [...]

  • Page 18

    18 6510 UM T elephone User Guide Main Menu Listening to Unread Messages Y ou can listen to all of the Unread messages in your Inbox.  T o listen to unread messages: 1. In the Main Menu, press 7 (letter P on the keypad). Y ou will be prompted by the following options : Note: Y ou are only pr ompted if there ar e both unread and read messages. 2. [...]

  • Page 19

    6510 UM T elephone User Guide 19 Main Menu Listening to Read Messages You can listen to all of the Read messages in your Inbox.  T o listen to read messages: 1. In the Main Menu, press 7 (letter P on the keypad). Y ou will be prompted by the following options : Note: Y ou are only pr ompted if there ar e both unread and read messages. 2. Press 2[...]

  • Page 20

    20 6510 UM T elephone User Guide Main Menu[...]

  • Page 21

    6510 UM T elephone User Guide 21 CHAPTER 3 Message Menu In This Chapter… Message Menu Options on page 22 Answering a Message on page 23 Discarding a Message on page 24 Forwarding a Message on page 24[...]

  • Page 22

    22 6510 UM T elephone User Guide Message Menu Message Menu Options When you press 7 (letter P on the keypad) in the Main Menu, you ar e brou ght to the message menu to listen to unread and read messages. After pressing 1 (for Unread messages), 2 (for Read messages), or 3 (for All messages), you can listen to the selected messages. The following opt[...]

  • Page 23

    6510 UM T elephone User Guide 23 Message Menu Answering a Message Y ou can reply to a message that was sent to your mailbox by a user on the 6510 UM system. Note: Y ou cannot reply to a message fr om an outside caller .  T o answer a message: 1. After listening to a message, press 2 (letter A on the keypa d). The system prompts you to record you[...]

  • Page 24

    24 6510 UM T elephone User Guide Message Menu Discarding a Message  T o discar d a message: 1. After listening to a message, press 3 (letter D on the keypad). The system confirms that the message has been deleted. Forwarding a Message Y ou can forwar d a copy of a message to anot her user or list of users, eit her with a comment or without on e.[...]

  • Page 25

    6510 UM T elephone User Guide 25 Message Menu 5. Press 9 (letter X on the keypad) to send the message. The system prompts you to enter the next recipient’ s mailbox number (if applicable). 6. Enter the destination number of th e next recipient and then press 9 (letter X on the keypad) to send. If you do not forward to another extension or if you [...]

  • Page 26

    26 6510 UM T elephone User Guide Message Menu 3. Press 2 to forward the message without a comment. The system prompts you to enter the next recipient’ s mailbox number (if applicable). 4. Enter the destination number of th e next recipient and then press 9 (letter X on the keypad) to send. If you do not forward to another extension or if you are [...]

  • Page 27

    6510 UM T elephone User Guide 27 CHAPTER 4 User Options Menu In This Chapter… User Options Menu on page 28 Changing a Greeting on page 28 Changing a Distri bution List on page 30 Changing Y our Name on page 31 Changing Y our Passcode on page 31[...]

  • Page 28

    28 6510 UM T elephone User Guide Mailbox Options Menu User Options Menu When you press 8 (letter U on the keypad) from the Main Menu, the system places you in the User Options Menu . Enter one of the following options: Note: The options can be accessed by pressing the corresponding com- mand number or letter . The tables be low indicate the keypad [...]

  • Page 29

    6510 UM T elephone User Guide 29 Mailbox Options Menu  T o change your conditional personal greetings: 1. In the Change Greeting menu, press 2 . The sys tem prompts you with the following options: 2. Select the key that corresponds to the greet ing that you wish to change. 3. Follow the voice prompts to change the greeting.  T o enable your p[...]

  • Page 30

    30 6510 UM T elephone User Guide Mailbox Options Menu Changing a Distribution List  T o change a distribution list: 1. In the User Options Menu, press 5 (letter L on the keypad). 2. Enter the number of the distrib ution list . The system pr ompts you with the following options: 3. Press 2 (letter A on the keypad) to add members to the list. Ente[...]

  • Page 31

    6510 UM T elephone User Guide 31 Mailbox Options Menu Changing Y our Name  T o recor d name prompt: 1. In the User Options Menu, press 6 (letter N on the keypad). 2. Press 2 to record prompt. 3. Record prompt and then press # . 4. Press 1 to accept, 2 to re-record, 3 to delete, or 4 to review the prompt. 5. Press 1 to accept the recorded prompt.[...]

  • Page 32

    32 6510 UM T elephone User Guide Mailbox Options Menu[...]