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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Nortel BST Doorphone, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Nortel BST Doorphone one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Nortel BST Doorphone. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Nortel BST Doorphone should contain:
- informations concerning technical data of Nortel BST Doorphone
- name of the manufacturer and a year of construction of the Nortel BST Doorphone item
- rules of operation, control and maintenance of the Nortel BST Doorphone item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Nortel BST Doorphone alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Nortel BST Doorphone, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Nortel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Nortel BST Doorphone.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Nortel BST Doorphone item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
BS T Doorphone U ser Guide BCM Busine ss C ommunications Manager Document S tat us: Stan d ar d Document Number: NN4 0010-102 Document V ersion: 01.01 Date: June 2006[...]
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Page 2
2 Copyright © 2005–2007 Nor tel Ne tw orks, All Rights Reserved All rights reserved. The information in this document is subject to change without notice. Th e statements, configurations, technical data, and recommendations in this d ocu ment are believed to be accurate and reliable, but are presented without express or implied warranty . Users [...]
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Page 3
3 About the Business Series T erminal Doorphone The Business Series T er minal (BST) D oor phone is used as an intercom to control access to y our bu ilding. Pres sing the Call b utton on the BST Door- phone calls one or more telephones , and/or sends a distinctiv e chime to tele- phones in an assigned page z one. Placing an intern a l call from an[...]
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Page 4
4 The BST Door phone ans wers y our call immediately (without r ingin g) and allows y ou to talk to and hear the visitor . When y ou are finished speaking to the visitor , press the release b utton ( or RLS) or hang up . T o unlock the gate or door Y ou can unloc k the door when the BST Doo r phone is progr ammed to acti- v ate a Door Opening Contr[...]
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Page 5
5 Doorphone monitoring on T7316E, T7316 a nd T7208 telephones: 1. Press the handsfree b utton and dial the e xtension number of the BST Door phone 2. Press to tur n the microphone off . 3. Press to end the monitoring session.[...]