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Nortel CallPilot 2.0 manual

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Table of contents for the manual

  • Page 1

    CallPilot . TM Release 2.0 Desktop Messaging User Guide for Internet Clients[...]

  • Page 2

    Business Communications Manager & CallPilot 100/150 Updates to the Desktop Messag ing User Guides Internet Clients Page 3 Call the sender of a message Call the sender of a message is not supported. Page 4 About this gu ide The internet mai l clients that are supported are: • Microsoft Outlook 98 (Corporate Mode) • Microsoft Outlook 2000 •[...]

  • Page 3

    About for warding Desktop Messaging messages Do not use the right-click menu to forward a Desktop Messaging message. T o forward a message, either : • open the message and forward it fr om the CallPi lot window or • for Outlook, select the message in the Outlook Inbox and forward it from the Outlook toolbar. About viewing faxes Imaging for W in[...]

  • Page 4

    2 Co n t e n t s Welcome to Cal lPilot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Gett in g star ted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Logging in to CallPilo t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Working wi t h your Call Pilo t messages . [...]

  • Page 5

    3 We l c o m e t o C allPilot CallPil ot fr om Nortel Net works is a n advanc ed business communications system tha t offer s exceptional flexibility f or manag ing your messaging needs. Y ou can w or k with Cal lPilot fro m your telephone or your comp uter . Desktop messag ing gives you access to you r CallPilot ma ilbox through your Internet e-ma[...]

  • Page 6

    4 Getting sta r ted Abo ut th is g ui de Thi s user guid e is an ov er view of how to use Cal lPil ot wit h your In ter ne t e- mail. The in structi ons and sc reen imag es s ho wn in th is gu ide p ro vid e gen era l inf ormatio n f or usin g Cal lPi lo t w ith y o ur e-m a il . Sp ec i fic d et ai ls ma y v ar y f or ea c h e -m ai l ap pli c ati[...]

  • Page 7

    5 Logg ing in to CallPilot When y ou log i n t o y our e- m ai l, y ou can l og in to Ca ll Pil ot at th e same t im e . Note : If the Reme mber pa ss word op tio n is av aila ble, do not leave the box checked on a shar ed compu te r . T o ch an ge y o ur pa s sw ord th e fi rst t im e yo u lo g i n Y o ur ad m in is tr at or ma y g iv e y ou a pa [...]

  • Page 8

    6 W or k ing wit h your CallPilot mes sages Whe n you open your e- mail with Cal lPi lot ins tall ed, your Ca llPil ot me ssages ap pear in your In box. Y ou can open , mov e, co p y , de lete, forward, a nd re ply to C allPi lot me ssag es, and co mp os e new CallPilo t m e ss ag es, in th e same w ay a s you r e-mai l messa ge s . Y our CallPilot[...]

  • Page 9

    7 Pla ying voice messages T o se lect your telephone or computer to play v oice messages Y ou ca n cho ose to pla y y o ur v oi ce m essag es f ro m y our tele phon e or y o ur co mput er . T o chan ge the se tting , or to chan ge the telep hone number that CallP ilot dial s, see Changi ng audio sett ings , pa ge 1 3. Y ou ca n al so c li c k the T[...]

  • Page 10

    8 V iewing f ax messages T o vie w f ax e s on y our co m pu ter , y o u m ust ha v e I maging f or Wi nd o ws o r o the r i m ag in g soft w are inst a ll ed on y our co m pu ter . In a ddi ti on, y our CallP ilot ad mi ni s tr at or must enab le f ax ca pa bi li ty f or y our m ai lb o x. T o v iew a f ax message 1 Doub le-clic k a f ax messag e [...]

  • Page 11

    9 C omposing voice messages T o comp ose a nd se nd a C allPi lot v o ice messag e , y ou record a mes sag e and s a v e it as a fil e , th en attach th e fi le to a ne w me ss a ge an d send it . Y ou can a ls o sa v e the f il e t o send l ate r . T o r eco r d a voice message and sav e it as a file 1 Open the Call Pilot Pla yer , and c lick the [...]

  • Page 12

    10 C omposing f ax a nd text messages T o cr eate a f ax, y our C allPi lot ma ilbo x m ust h av e f ax capa bility , and you r co mputer mus t hav e Desktop Me ssagi ng in stalle d. CallP ilot r ecip ients of your f ax must also hav e f a x capa bili ty to vie w the f a x on the ir com pute r . E-mai l reci pien ts do not req uire s peci fic f a x[...]

  • Page 13

    11 Addr essing messages T o address a message fro m an address book Y ou can a ddr ess a C all Pilot mess age from the Ca llPi lot Ad dress Book on th e serv er , or from the e- mai l addre ss book on your compu ter or on the ser ver . Add res s CallP ilot mess ages the same way as y our e-m ail messa ges.  The CallPilot Address Book on the serv[...]

  • Page 14

    12 C ha n ging y our ma ilbox setti n gs T o view or change your CallPilot access settin gs Y our admi nistra tor ent ers the default Call Pil ot a ccess infor mat ion f or you. Y ou can chan ge th es e s ett in gs i f re qu ir ed. Ref er to t he on li ne Help in th e C al lPi lo t P la y e r f or deta iled e xpla natio n. 1 On the Cal lPilot Pla y[...]

  • Page 15

    13 C hanging audio settings T o cha nge the audio device and volume Y ou ca n pl a y and re cord y our me ss a ge s f rom y o ur teleph on e o r y our c om pu te r . 1 On the Cal lPilot Pla yer , select Vie w > Option s. 2 Clic k the A udio ta b to di spla y the curre nt A udio s etting s. 3 In De vice , clic k T elepho ne if y ou wa nt to pla y[...]

  • Page 16

    14 Using My CallPilot If the we b-bas ed reso ur ces of My CallPi lot are a v a ilab l e f or y our ma ilbo x, y ou r admi ni s tr at or will p ro vide y ou w ith t he UR L. F or mo re in f ormation o n My Ca ll Pi lo t, r ef er to th e My CallPilot User Guide . T o v iew or change your C allPilot f eature settings 1 In My Call Pilot, clic k the Ca[...]

  • Page 17

    15 Document inf orma tion Ca llPilot Desktop Messaging User Gui de for Inte rnet Clie nts Cop yright © 2002 Nor tel Networks, All Rights Reser ved Inf or ma tion is subject to change wit hout notice. Nor tel Networks reser v es the righ t to make changes in design or component s as progress in eng ineering and manuf acturing ma y warr ant. This us[...]