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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Polycom PENNNET 650, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Polycom PENNNET 650 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Polycom PENNNET 650. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Polycom PENNNET 650 should contain:
- informations concerning technical data of Polycom PENNNET 650
- name of the manufacturer and a year of construction of the Polycom PENNNET 650 item
- rules of operation, control and maintenance of the Polycom PENNNET 650 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Polycom PENNNET 650 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Polycom PENNNET 650, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Polycom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Polycom PENNNET 650.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Polycom PENNNET 650 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Polyc om S ou nd P oint 6 50 Qu i c k G uid e I S C N e two rk i n g & T ele c o m m un i c a t ion s Uni v e r si ty o f P en ns y l van i a Octo be r 2009 , v .2[...]
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Page 2
Pe n nN e t Ph on e : Po l y c o m 6 5 0 Q u i ck Guid e 2 Contents Icons a nd In di cator L i g hts Te le p ho n e I c o ns …………………………… 4 Envel o p e / Mes sa g e Wai ting I co n …. 4 So f t key s ……………………………………… 4 In d i cat o r Li gh ts …………………………. . 4 Phone Basics Ma kin [...]
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Page 3
Pe n nN e t Ph on e : Po l y c o m 6 5 0 Qui c k Gui d e 3 Bu tt on De scrip t io n Dis play s creen Vi ew s t a n dar d p hone in f or m a tion s u c h a s t i m e, d a t e, t o t a l nu m be r o f m i ss e d ca l ls , a nd se l ec t v ar i ous s o ft k ey s. Ca l l/Me ss age Indic a t or Shows t hi n r ed li gh t w he n y o u hav e a m e ssa g e [...]
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Page 4
Pe n nN e t Ph on e : Po l y c o m 6 5 0 Qui c k Gui d e 4 Icons and Indi cato r L i gh t s T e l e pho n e Ico n The te l e pho ne i c on app e ar s to th e righ t of t he l i n e k e y and to t h e l eft of th e ph o n e numb e r on th e disp l ay. W h e n y ou hav e n e w v o i ce ma il messag e s , the t e lep h on e icon i s re p l ac e d by a[...]
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Page 5
Pe n nN e t Ph on e : Po l y c o m 6 5 0 Qui c k Gui d e 5 Hang U p - End a Ca l l Pl a c e Ha n ds e t bac k on th e hoo ks w i tc h or Pre s s the End Cal l sof tk e y Rejecti ng /Sil encing a Ringi ng Ca ll You ca n i gn or e an i nco mi n g ca l l an d sto p i t f rom ri n gi n g. Pre s s the Re j e ct softk e y to sil e nc e the r ing [...]
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Page 6
Pe n nN e t Ph on e : Po l y c o m 6 5 0 Qui c k Gui d e 6 Accessing t h e Ca ll L i sts You ca n v i e w a nd trac k c al l s y o u mi s sed, rece i v e d, or p l ac ed. I f th e c al l was f rom a no t h e r Pe n nN e t Ph on e subscr i b e r , th e pe r s on’ s nam e and th e l ast 5 di g i ts of th ei r pho n e nu mb e r are di s p l ay e d .[...]
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Page 7
Pe n nN e t Ph on e : Po l y c o m 6 5 0 Qui c k Gui d e 7 Adding Co ntact s from a Ca l l L i st To add a ne w e n try: 1. Pre s s the D i r e ct orie s k e y 2. Se l e c t Ca l l Lists 3. Se l e c t Mi sse d Ca l ls, Rec e iv e d Ca l l s, or Plac e d Ca l l s 4. U s e the na vi ga ti on a rr ows a n d sc rol l through th e l i st to f i n d the [...]
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Page 8
Pe n nN e t Ph on e : Po l y c o m 6 5 0 Qui c k Gui d e 8 T r ans fer r ing a Call wi thou t Co ns ult ati o n Al s o kno w n as a Bli nd T ra nsf e r ; yo u c an tra ns f e r a call w i tho ut sp e ak i ng to th e p e rson wh o is to r e c eiv e th e tra n s f e rr e d cal l . 1. Ask th e c al l e r to s ta y on th e l i ne w h i l e yo u tra ns [...]
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Page 9
Pe n nN e t Ph on e : Po l y c o m 6 5 0 Qui c k Gui d e 9 3. T o return to bot h par ties , s e l e c t th e Mor e softkey , t h e n the Jo i n sof tk e y 4. T o di scon ne c t fr om bot h par t i e s, pr e ss th e En d Ca l l key . D i sco nn ect o n e pa r t y o n co nf e r ence 1. T o di scon ne c t f r om on e l e g of th e c o nf e re nc e ca[...]
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Page 10
Pe n nN e t Ph on e : Po l y c o m 6 5 0 Qui c k Gui d e 10 Usi ng the Sp e e d D i al In f o List To ca l l a contac t a ss i g ned to a Spe e d D i al Ind e x nu mb e r , yo u must f i r s t ac ce s s the S pee d Dial In f o L ist: 1. From the i d l e d i s p l ay , pre s s th e U p a rr ow to acc e ss the Sp e ed Di a l Info Lis t 2. T o pl ac e[...]
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Page 11
Pe n nN e t Ph on e : Po l y c o m 6 5 0 Qui c k Gui d e 11 6. Pre s s the Sa ve so f tk e y to u p dat e the c o ntac t in f ormat i on . W h e n re c e ivi ng a c al l f rom th e c on tac t, yo u wil l he ar th e di s t i nct i v e r i n g 7. T o return to th e di sp l ay, p r e s s th e Exit softkey . L i steni ng t o R i ng Types 1. Pre s s the[...]
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Page 12
Pe n nN e t Ph on e : Po l y c o m 6 5 0 Qui c k Gui d e 12 Pho ne S e rvice F e ature s PPS We b T ool PP S i s a we b tool tha t al lows P e nn N e t Pho n e sub s c ri b e rs and th e i r prox ie s to manag e te l e p hon e and vo i c e mai l f e atur e s. U se P PS to turn on or se le c t the P e n nN e t Ph on e fe a ture s, se e comp l e t e [...]