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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Polycom MD4000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Polycom MD4000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Polycom MD4000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Polycom MD4000 should contain:
- informations concerning technical data of Polycom MD4000
- name of the manufacturer and a year of construction of the Polycom MD4000 item
- rules of operation, control and maintenance of the Polycom MD4000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Polycom MD4000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Polycom MD4000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Polycom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Polycom MD4000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Polycom MD4000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
June 2008 Edition 1725-36164-001 Version B VIEW Certified Configuration Guide MeshDynamics MD4000 Series APs[...]
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Page 2
Configuration Guide PN: 1725-36164-001_B.doc 2 Trademark Information Polycom® and t he logo design s SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registe red trademarks of Polycom, Inc. in the Un ited States of Am erica and various c ountries. All ot her trademarks used herein are the propert y of their respective owners. Patent Info[...]
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Page 3
MeshDynamics 4000 Series APs PN: 1725-36164-001_B.doc 3 Introduction Polycom’s Voice Interoperability for Enterprise Wireless (VIEW) Certification Program is designed to ensure interoperability and high performance between SpectraLink Wireless Telephones and WLAN infrastructure products. The products listed below have been thoroughly tested in Po[...]
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Page 4
Configuration Guide PN: 1725-36164-001_B.doc 4 Monday through Friday, 6 a.m. to 6 p.m. Mountain time. You may also contact Polycom Technical Support at boul-technicalsupport@polycom.com for assistance. Network Topology The following topology was tested during VIEW Certification testing. SpectraLink Wireless Telephones[...]
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Page 5
MeshDynamics 4000 Series APs PN: 1725-36164-001_B.doc 5 Initial Configuration Settings Network Management System (NMS) is required to configure the access point. 1. Download http://www.meshdynamics.com/downloads/MDNetworkView er82.exe from www.meshdynamics.com 2. The NMS must run from a machine on the same network . 3. The NMS requires Java 1.4 Run[...]
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Page 6
Configuration Guide PN: 1725-36164-001_B.doc 6 Configuration Settings The settings listed below are recommended for interoperability and high performance between SpectraLink Wireless Telephones and the MeshDynamics Wireless LAN System.[...]
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Page 7
MeshDynamics 4000 Series APs PN: 1725-36164-001_B.doc 7 Configuring Interfaces 1. Right-click the access point icon (Node). 2. Select Configure Node from the shortcut menu to begin configuration. 3. Click the Interfaces tab in the Node Configuration window. 4. Select the appropriate radio interface: a. Click the 5G Down Link option if the SpectraLi[...]
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Page 8
Configuration Guide PN: 1725-36164-001_B.doc 8 5. Enter the ESSID to match the SpectraLink Wireless Telephones. 6. Adjust the Power Le vel Setti ng and Dynamic Channel Management setting for appropriate level/channel as determined by your facility site survey, optimized for wireless voice traffic. If Dynamic Channel Management is set to Auto , the [...]
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Page 9
MeshDynamics 4000 Series APs PN: 1725-36164-001_B.doc 9 c. If SpectraLink Wireless Telephones are configured for 802.11g only, select the 11g check box for 2.4G Mode . All rates are set as basic rates; multicast traffic will be transmitted at the lowest basic rate for each band (1Mb/s for 802.11b, 6Mb/s for 802.11g, and 6Mb/s for 802.11a).[...]
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Page 10
Configuration Guide PN: 1725-36164-001_B.doc 10 QOS Settings 1. Click the VLAN tab in the Node Configuration window. 2. To adjust QoS settings, click the “New VLAN” icon. 3. Click the “ … ” button to the far right of 802.11e Category to edit the 802.11e category for that Node. 4. Select Voice from the 802.11e Access Categ ory drop-down li[...]
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Page 11
MeshDynamics 4000 Series APs PN: 1725-36164-001_B.doc 11 Security Settings WPA2-PSK setup 1. Click the Security tab in the Node Configuration window. 2. Click the WPA Personal option. 3. At Mode , select WPA2/802.11i from the drop-down list. 4. Enter a Passphrase that matches the entry on the SpectraLink Wireless Telephones. 5. Click the Save butto[...]
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Page 12
Configuration Guide PN: 1725-36164-001_B.doc 12 Effistream™ Settings Effistream allows setting packet-based policies for QoS. Effistream is set so that the access point can serve SVP Packet s more efficiently. 1. Click the Effistream tab in the Nod e Configuration window. 2. Click the Add Rules button. 3. In the Rule Properties dialog box: a. Let[...]
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Page 13
MeshDynamics 4000 Series APs PN: 1725-36164-001_B.doc 13 4. Select the previous rule ( Ethernet Type … ). 5. Click the Add Rule button. 6. In the Rule Properties dialog box: a. Let Criteria be IP Protocol . b. In the Protocol field, type 119 . c. Click the Save button.[...]
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Page 14
Configuration Guide PN: 1725-36164-001_B.doc 14 7. Under Rules , select IP Protocol=119 . 8. Click the Add Action button. 9. In the Action Properties dialog box: a. Select the Queued Retry check box. b. Set Transmit Rate as 0 (Auto) . c. Set 802.11e Category as Voice . d. Click the Save button to update the Node. 10. Reboot the Node for settings to[...]
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Page 15
MeshDynamics 4000 Series APs PN: 1725-36164-001_B.doc 15 Further Assistance For additional details on NMS installation and configuration, see http://www.meshdynamics.com/documents/MD4000_NMSGUIDE. pdf or contact http://www.meshdynamics.com for support.[...]