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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Siemens 150, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Siemens 150 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Siemens 150. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Siemens 150 should contain:
- informations concerning technical data of Siemens 150
- name of the manufacturer and a year of construction of the Siemens 150 item
- rules of operation, control and maintenance of the Siemens 150 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Siemens 150 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Siemens 150, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Siemens service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Siemens 150.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Siemens 150 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Hicom 150 Analogue T elephone s[...]
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Page 2
2[...]
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Page 3
3 Introduction .............................................................................................. 4 Standard Features ................................................................................... 5 Internal and External Dialling ................................................................... 5 Dialling the Switchboard ........[...]
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Page 4
4 Intr oduction This guide is designed to assist extension users on a Siemens Hicom 150 Communications System to use all authorised features. Your extension may not be authorised * * * * * to use all features. The Siemens representative can confirm features that are available to you. Your extension may also be subject to trunk barring thus restrict[...]
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Page 5
5 Internal and External Dialling Dialling Another Extension - lift handset, listen for internal dial tone - dial the required extension number Dialling an External Number - lift handset, listen for internal dial tone - dial line access code (code is normally 0 ) - dial the required external number V Your telephone may have restricted dialling facil[...]
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Page 6
6 Call T ransfer You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press Recall key, listen for internal dial tone - dial the required extension or switchboard - when the extension or the switchboard answers, announce the call and repl[...]
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Page 7
7 Enquir y Call This feature allows you to hold an existing call, dial another extension or even an external number, conduct a conversation and then return to the original caller. Activate Enquiry Call - press Recall key, listen for internal dial tone - dial the required extension number or dial 0 and then the required external number - conduct you[...]
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Page 8
8 Call Pic k Up The call pick up feature allows you to answer any ringing extension, within your pick up group, from your telephone. Activate Call Pick Up An extension within your pick-up group is ringing - lift handset, listen for internal dial tone - dial * * * * * 21 - you will now have answered the call Activate Call Pick Up Select A call for a[...]
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Page 9
9 Call Bac k Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back - Busy - called extension is busy - press Recall * * * * * 77 - confirmation tone is heard - replace handset The system will automatically call you back when both your extension and the called extension are free. - lift ha[...]
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Page 10
10 Call Bac k - Cont’ d Cancel Call Back (Before Ring Back) - lift handset - dial # 77 - confirmation tone is heard - replace handset All Call Back requests which you initiated will now be cancelled.[...]
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Page 11
11 Call P ark This feature allows you to Park an external call on your extension to be retrieved at any extension or from the switchboard. There are 10 Park positions (0-9 on keypad). Park a Call - press Recall key, listen for internal dial tone - dial * * * * * 92 plus location number (0-9) - replace handset - call is now parked Retrieve a Parked [...]
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Page 12
12 Call Forwar ding V ariable This feature allows you to forward or divert your calls immediately to an extension of your choice. Programme Call Forwarding - lift handset, listen for internal dial tone - dial * * * * * 34 plus extension number - listen for confirmation tone - replace handset When you lift the handset special dial tone will be heard[...]
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Page 13
13 Call Forwar ding No Answer When this feature has been programmed your telephone will ring 5 times and then divert your calls to an extension of your choice. Programme Call Forwarding No Answer - lift handset, listen for internal dial tone - dial * * * * * 35 plus extension number - listen for confirmation tone - replace handset Call Forwar ding [...]
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Page 14
14 Electr onic T elephone Lock This feature allows you to lock your extension, by dialling your PIN, which prevents unauthorised use of your extension. The PIN will be supplied by your System Administrator. Lock your Extension - lift handset - dial ∗ ∗ ∗ ∗ ∗ 95 and your PIN - listen for confirmation tone - replace handset Your extension w[...]
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Page 15
15 System Abbre viated Dialling The system allows for the storage of 1000 external telephone numbers. By utilising the system abbreviated dialling you will be permitted to dial specific numbers that would be outside your normal trunk barring limits. Use the System Abbreviated Dialling - select the relevant access code from your Abbreviated Dialling[...]
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Page 16
16 Last Number Redial This feature allows you to redial the last number that you dialled from your telephone. Redial the Number - lift handset, listen for internal dial tone - press Redial key - the number is now automatically dialled by the system The number will remain stored until another number is dialled, thus erasing the previous number. Time[...]
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Page 17
17 Night Ser vice When the designated Night Service extension rings - lift handset, listen for internal dial tone - dial ∗ ∗ ∗ ∗ ∗ 24 - you are now connected to the caller Check with System Administrator if any other type of Night Service is operational.[...]
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20 Siemens Telecommunications (Pty) Ltd Private Bag X71 Halfway House 1685 Quic k Ref erence e n i L e d i s t u O0 e l b a i r a V d r a w r o F l l a C ∗ t x e & 4 3 r o t a r e p O9 s n A o N d r a w r o F l l a C ∗ t x e & 5 3 e l t t u h SR ∗ 9 7y s u B d r a w r o F l l a C ∗ t x e & 6 3 e c n e r e f n o C y a W 3R ∗ 8 [...]