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A good user manual
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Unfortunately, only a few customers devote their time to read an instruction of Avaya 201-type. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Avaya 201-type should contain:
- informations concerning technical data of Avaya 201-type
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avaya 201-type alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avaya 201-type, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avaya service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avaya 201-type.
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
201-T ype Module Recor der Interface User’ s Guide 555-250-704 Issue 2 July 2006 © 2006 A va ya Inc. All Rights Reser ved[...]
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Page 2
NOTICE While reasonable eff orts were made to ensure th at the information in this docume nt was complete and accurate at the time of printing, Avaya Inc. can assume no responsibility for any er rors. Changes or co rrections to the information cont ained in this document may be incorpor ated into future issues. YOUR RESPONSIBILITY FO R YOUR SYSTEM?[...]
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Page 3
1 Overview The 201-type Modu le Recorder Interface is an optiona l device that, when installed with the Avaya 242 0 Digital Telephone, allows yo u to record telephone conversations. In addition, th is module allows you to use the t wo headset jacks on the 20- type stand rather than a sin gle headset jack directly connected to th e 2420 telephone. N[...]
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Page 4
2 • T r istar V oice T u be top H81 • T r istar Noise Canceling top H81N • Duoset (Supr a Star ter) V oice T ube H141 Headband only • Duoset (Supr a Star ter NC) Noise Canceling top H1 41N Headband only • Duoset (Earset Starter) V oice T ub top H141 Earhooks only • Duoset (Earset Starter NC) Noise Canceling top H141N Earhooks only • D[...]
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Page 5
3 T r oubleshooting Visual P ower Indicators The 2420 telephone d isplay pro vides visual indication whether the module has pow er . T o view the po wer status, select the Options softk ey from the 2420 telephone Home screen, and th en select the Self T est f eatur e button. “-” indicates that the module is not receiving po wer or is not operat[...]
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Page 6
4 PROB LEM: THE 2420 TELEPHONE DOES NOT HAVE DIAL TONE 1 Mak e sure the handset and line cords at y our 2420 telephone are securely connected at both ends. 2 If there is still no dial tone, check with your system ma nager to v erify that yo ur telephone is administered correctly . 3 If the telephone is administered correc tly but there is still not[...]