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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Desa CGR2N, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Desa CGR2N. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Desa CGR2N should contain:
- informations concerning technical data of Desa CGR2N
- name of the manufacturer and a year of construction of the Desa CGR2N item
- rules of operation, control and maintenance of the Desa CGR2N item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa CGR2N alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa CGR2N, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa CGR2N.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Desa CGR2N item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
OWNER’S OPERA TION AND INST ALLA TION MANUAL INFRARED VENT -FREE NA TURAL GAS HEA TER CGR2N Save this manual for future reference. WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life. — Do not store or use gasoline or other flammable vapors [...]
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Page 2
2 107292 NA TURAL GAS HEA TER SAFETY INFORMA TION WARNINGS 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. 2. If you smell gas • shut off gas supply • do not try to light any appliance • do not touch any electrical switch; do not use any phone in[...]
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Page 3
3 107292 OWNER’S MANUAL Heater Cabinet Grill Guard Burners Front Panel Figure 1 - Vent-Free Natural Gas Heater Control Knob PRODUCT IDENTIFICA TION LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of the National Fuel Gas Code ANS Z223.1, also known as NFPA 54*. *Available[...]
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Page 4
4 107292 NA TURAL GAS HEA TER AIR FOR COMBUSTION AND VENTILA TION Today’s homes are built more energy effi- cient than ever. New materials, increased insulation, and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating mon[...]
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Page 5
5 107292 OWNER’S MANUAL DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this worksheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the roo[...]
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Page 6
6 107292 NA TURAL GAS HEA TER Or Remove Door into Adjoining Room, Option 3 Ventilation Grills Into Adjoining Room, Option 2 12" 12" Ventilation Grills into Adjoining Room, Option 1 Figure 2 - Ventilation Air from Inside Building FRESH AIR FOR COMBUSTION AND VENTILA TION Continued Figure 3 - Ventilation Air from Outdoors Outlet Air Ventila[...]
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Page 7
7 107292 OWNER’S MANUAL 36" 2" FLOOR CEILING Minimum Minimum to Top of Carpeting, Tile, or Other Combustible Material 6" Minimum From Sides of Heater Left Side Right Side Figure 4 - Mounting Clearances As Viewed From Front of Heater INST ALLA TION For convenience and efficiency, install heater • where there is easy access for ope[...]
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Page 8
8 107292 NA TURAL GAS HEA TER INST ALLA TION Continued Methods For Attaching Mounting Bracket To Wall Only use last hole on each end of mounting bracket to attach bracket to wall. Attach mounting bracket to wall in one of two ways 1. Attaching to wall stud 2. Attaching to wall anchor Attaching to wall stud: This method pro- vides the strongest hold[...]
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Page 9
9 107292 OWNER’S MANUAL Equipment Shutoff Valve * Figure 12 - Gas Connection * A CSA/AGA design-certified equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional CSA/AGA design-certified equipment shutoff valve from your dealer. See Accessory, page 16. Tee Joint Reducer Bushing t[...]
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Page 10
10 107292 NA TURAL GAS HEA TER OPERA TING HEA TER FOR YOUR SAFETY READ BEFORE LIGHTING A. This appliance has a pilot which must be lighted by hand. When lighting the pilot, follo w these instructions exactly . B . BEFORE LIGHTING smell all around the appliance ar ea for gas. Be sure to smell next to the floor because some gas is heavier than air an[...]
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Page 11
11 107292 OWNER’S MANUAL TO SELECT HEATING LEVEL Slightly press in control knob and turn coun- terclockwise to the LOW or HIGH positions (see Figure 17). IMPORTANT: Release downward pres- sure while turning control knob. Control knob will lock at the desired position. WARNING: When running heater, set control knob at LOW or HIGH locked positions.[...]
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Page 12
12 107292 NA TURAL GAS HEA TER CLEANING AND MAINTENANCE WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burner, and circu- lating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a quali- fied service person. Heater may need more frequent cle[...]
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Page 13
13 107292 OWNER’S MANUAL Continued TROUBLESHOOTING Note: All troubleshooting items are listed in order of operation. WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. OBSERVED PROBLEM When ignitor button is pressed and control knob is pressed in and turned to the PILOT positi[...]
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Page 14
14 107292 NA TURAL GAS HEA TER REMEDY 1. Clean burner orifice(s) (see Cleaning and Maintenance , page 12) or replace burner orifice(s) 2. Replace burner orifice(s) 3. Contact local natural gas company 1. Contact local natural gas company 2. Clean burner orifice(s) (see Cleaning and Maintenance , page 12) or replace burner orifice(s) 1. Clean burner[...]
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Page 15
15 107292 OWNER’S MANUAL TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. • If you cannot re[...]
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Page 16
16 107292 NA TURAL GAS HEA TER REPLACEMENT PA R T S Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty. PARTS UNDER WARRANTY Contact authorized dealer from whom you purchased this product. If they cannot sup- ply original replacement part(s), call DESA International’s Customer Ser[...]
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Page 17
17 107292 OWNER’S MANUAL P ARTS CENTRALS These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original replacement parts and accessories. Baltimore Electric 1348 Dixwell Avenue Hamden, CT 06514-0322 1-800-397-7553 203-248-7553 Parts Department Portable Heater Parts 342 N. County Rd. [...]
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Page 18
18 107292 NA TURAL GAS HEA TER ILLUSTRA TED PA R T S BREAKDOWN CGR2N ODS/PILOT 7 7 24 23 20 1 21 22 26 4 6 7 10 7 15 5 14 13 10 9 8 11 19 18 18 17 16 12 2 25 3 5-2 5-1[...]
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Page 19
19 107292 OWNER’S MANUAL P ARTS LIST CGR2N This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 16 of this manual. KEY PART NO. NUMBER DESCRIPTION QTY. 1 L98409-13 Cabinet Assembly 1 2 L98005-04 Lower Front Panel Assembly 1 3 L98410-05 Reflector Unit 1 4 L981[...]
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Page 20
KEEP THIS WARRANTY W ARRANTY INFORMA TION 107292-01 L98104-02 REV. A 02/00 LIMITED WARRANTY COMFORT GLOW VENT-FREE RESIDENTIAL GAS HEATERS DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has been properly installed, operated and[...]