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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Kambrook KIS20, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Kambrook KIS20 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Kambrook KIS20. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Kambrook KIS20 should contain:
- informations concerning technical data of Kambrook KIS20
- name of the manufacturer and a year of construction of the Kambrook KIS20 item
- rules of operation, control and maintenance of the Kambrook KIS20 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Kambrook KIS20 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Kambrook KIS20, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Kambrook service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Kambrook KIS20.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Kambrook KIS20 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
2 Fr ost Factor y KIS20 Issue 1/05 G G O O O O D D N N A A M M E E G G O O O O D D V V A A L L U U E E[...]
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Page 2
2 Kambr ook Safety W elcome to Kambrook and y our new Frost Factory . At Kambr ook w e believ e that the safe performance is the first priority in any consumer pr oduct so that you, our valued customer , can confidently use and trust our appliances. W e ask that an y electrical a ppliance that you use be operated in a sensible fashion with due care[...]
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Page 3
3 IMPOR T ANT SAFEGU ARDS FOR ALL ELECTRICAL APPLIANCES Unwind the cord befor e use. Do not let the cord hand ov er the edge of a table or counter , touch hot surfaces or become knotted. This appliance is not intended for use b y young childr en or infirm persons unless they ha v e been adequately supervised by a responsible person to ensur e that [...]
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Page 4
4 KNO W Y OUR KAMBROOK FR OST F A CT OR Y 1. Motor body 2. Ice chamber with sha ving blade 3. Base 4. Freezer containers x 4 5. Push button to sha v e ice 4 5 3 2 1[...]
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Page 5
5 Befor e first use Remov e all packaging material and pr omotional labels. W ash the ice chamber and base in warm, soapy water , rinse and dr y thoroughl y . Wipe the motor body with a damp cloth. Assembling/Operating the Fr ost Factor y Place water in the freezer container lea ving 1cm fr om the top to place the lid on. Then place the container i[...]
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Page 6
6 Carefull y remo ve the ice chamber b y lifting it in an upward position. Some small ice pieces ma y r emain in the ice chamber ; simply run the ice chamber under warm water so that all excess ice dissolves. If extra cleaning is necessar y , wash with warm soap y water and dry thoroughly with a clean cloth. Do not use harsh abrasives or cleaners. [...]
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Page 7
7 RECIPES: FOR KIDS Juicy tr eats Add y our fa vourite juice such as orange, apple, pineapple or tr opical to the sha ved ice. Cordial tr eats Add y our fa vourite cor dial to sha v ed ice and enjoy the icy tr eat. Y ou can also ad d the cordial to the water befor e it is fr ozen to create a colour ed snow eff ect. Soft drink fla vourings: Use soft[...]
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Page 8
8 Notes[...]
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Page 9
9 Notes[...]
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Page 10
10 Notes[...]
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Page 11
Kambr ook 1 2 Month Replacement W arranty KAMBR OOK warrants the purchaser against defects in w orkmanship and material, for a period of 12 months from the date of pur chase (3 months commer cial use). Guarantee and purchase r eceipt for this pr oduct are to be r etained as pr oof of pur chase and must be presented if making a claim under the terms[...]
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Page 12
Kambrook 461 Plummer Street, P ort Melbourne 3207, Australia Customer Ser vice Line (free call) 1800 800 634 Customer Service Fax 1800 621 337 Kambrook New Zealand, Private Bag 94411, Greenmount, Auckland, New Zealand Customer Ser vice Line/Spare Parts 09 271 3980 Customer Service Fax 0800 288 513 G G O O O O D D N N A A M M E E G G O O O O D D V V[...]