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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of NEC AT-35, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of NEC AT-35 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of NEC AT-35. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of NEC AT-35 should contain:
- informations concerning technical data of NEC AT-35
- name of the manufacturer and a year of construction of the NEC AT-35 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of NEC AT-35 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of NEC AT-35, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the NEC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of NEC AT-35.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the NEC AT-35 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Caller ID Handsfree Business Telephone AT-35 U SER G UIDE DISCLAIMER The material cont ained herein is subj ect to change without prior notice at the sole discretion of NEC Business Solutions Lt d. NEC Business Solutions Lt d.[...]
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Page 2
TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS ................................................... 2 LOCATION OF CONTROLS ...................................................................... 3 INSTALLATION ......................................................................................... 5 Package Contents Installing the Batteries Connect[...]
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Page 3
IMPOR T ANT SAFETY INSTRUCTIONS When using your telephone equi pment, basic saf ety precautions should always be followed to reduce the risk of fire, electric shock, and injury to pers ons, by doing the f ollowing: 1. Read and understand all instructions. 2. Follow all warnings and instru ctions marke d on the product. 3. Do not use this product ne[...]
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Page 4
LOCATION OF CONTROLS 3[...]
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Page 5
LOCATION OF CONTROLS 1. Visual Ri ng Indicator/ Message W aiting Lamp Flashes to indicate an incoming call. May also indicate messages have been received on some PBX systems. 2. LCD Display 3. SET TIME / PBX DIAL Key Used to enter clock setting mode and for Dialling behind a PBX. 4. Multi-function Key Provides the SEARCH, DELETE, UP and DOWN keys f[...]
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Page 6
INSTALLATION Package Content s Handset T elephone Base This User ’ s Guide Handset Curly Cord T elephone Line Cord W all-Mount Screws and Anchors Three AA Batteries (For initial operation test) Inst alling the Batteries Install three high quality AA size Alkalin e (LR6) or Manganese (R6,UM-3) batteries. We recommend the use of Alkaline batteries.[...]
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Page 7
INSTALLATION IMPORT ANT : • Disconnect telephone line c ord before removing battery cover to replace the batteries. Battery cover mu st be in place at all other times. • Replace all batteries every si x (6) months. • When the lo w battery indicator appears on the LCD, repl ace all batteries immediately . • T o retain information stored i n [...]
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Page 8
INSTALLATION Connecting an Additional Device An additional analogue dev ice, such as an answering machine, facsimile machine or PC modem can be connected in parallel with this teleph one. Connect one end of the li ne cord to the DA T A socket on the rear of the telephone and the other end to the LI NE socket on the additional device. W all Mounti n[...]
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Page 9
INITIAL SETUP Selecting the Dialling Mode Set the dialling mode s w itch to either DP (Pulse) or MF (T one) to se lect the signalling type. The correct mode depends on the requirements of the PBX to which the telephone is connected. Setting the LCD Contrast There are 5 display contrast settings. 1. Ensure the phone is id le. 2. Press VOLUME repeate[...]
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Page 10
INITIAL SETUP Setting the Flash Time The correct hookflash timing depends on the requirements of the PBX to which the telephone is connec ted. 1. Ensure the phone is id le. 2. Dial ¿ 4 1 ¿ . 3. Dial 00 to 06 to select from the follo w ing list of hookflash timings. 00: 95ms 01: 100ms (Default) 02: 120ms 03: 180ms 04: 270ms 05: 300ms 06: 600ms 4. [...]
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Page 11
BASIC OPERA TION Making a Call using the Handset 1. Pick up the handset and w ait for dial tone. 2. Dial the number y ou require. 3. Replace the ha ndset when you finish the call. Or , to preview the dialled n um ber: 1. Dial the number y ou require ( whil e on- hook). 2. Y ou may pr ess the DELETE key to erase dialled digits one a t a time. 3. Whe[...]
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Page 12
BASIC OPERA TION Receiving a Call using the Handset 1. Pick up the handset w hen the phone rin gs. 2. Converse with your caller . 3. Replace the ha ndset when you finish the call. Ö Adjust the volume if needed using the H an ds et V olume Co n trol Switch. Receiving a Call using Speakerphone 1. Press the SPEAKER key when the phone rings. 2. Conver[...]
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Page 13
FEA TURES FLASH Key The FLASH key works the sa me as the hook switch of the phone. When the FLASH key is pressed during a conv ersation, it may terminate the call or place the call on hold and you will hear dia l tone allowing yo u to dial the next phone number . The FLASH key may also provide access to special facilities such as call waiting and c[...]
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Page 14
FEA TURES Memory Redial The last 30 telephone numb ers dialled (up to 21 digits each) are stored in the Outgoing Call Memory . T o dial from the Outgoing Call Memory: 1. Press the SEARCH key until the OU T icon is sho wn on the displ ay . 2. Advance up or down to the phone number you wish to dial by pressing t h e o r k e y s . 3. When the desir ed[...]
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Page 15
FEA TURES T emporarily Switching Pulse to T one Dialling If your telephone set is connected to a Pulse dialling mode net wo rk, this feature allows you to temporarily switch to T one dialling to access T one operated services; e.g. ans wering machines , telephone banking, etc. 1. Dial the numbe r of the se rv ice you wish to use and wait for answer[...]
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Page 16
FEA TURES One-T ouch Dialling This telephone set is equipp ed with 10 one-touch dial memory keys for programming your most frequentl y dialled telephone numbers. Y ou ca n store up to 21 digits in each one-touch key . When using this telepho ne a s a PBX extension, you may need to includ e a Trunk Access Code followed by a pause to gain an access t[...]
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Page 17
FEA TURES Caller ID (CLI) This telephone set will display Caller ID (CLI) information received w ith incoming calls. The last 90 Caller ID numbers received are automatically stored in CLI memory (up to 21 digits each). The numbers stored in CLI memory may be reviewed , deleted, or dialled back i f desired. When a new call received with CLI goes un [...]
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Page 18
TROUBLESHOOTING T roubleshooting Guide Problem Solution No dial tone / Will not dial out • Check that the hookswitch is not depressed. • Check that the line cord is connected. • Make sure the SPEAKER key LED is lit (if using speakerphone). • Ensure that the Dialling Mode Switch is set to the correct position. • Unplug the phone, w ait 30 [...]
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Page 19
SPECIFICA TIONS Caller ID receiver FSK (type I) or DTMF Caller ID information CLI number with date and time stamp Caller ID review , delete, dial back Y es Caller ID storage 90 (21 digits) Last number redial storage 30 (21 digits) Last number redial key Y es (32 digits) One-touch key memories 10 (21 digits each) Date and time display Y es (24 hour)[...]
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Page 20
QUICK REFERENCE Feature Access Codes Operation: Dial Access Cod e + Option Code + # Feature Access Code Option Code Ring T one ¿ 1 ¿ 1: Low T one 2: Mid T one (default) 3: High T one Hold T one ¿ 5 ¿ 0: T one 1 (default) 1: T one 2 PBX T runk Access Code ¿ 0 ¿ 0~9 (default = 0) Hook Flash T iming ¿ 41 ¿ 00: 95ms 01: 100ms (default) 02: 120m[...]