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Panasonic KX-FP215 manual

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Table of contents for the manual

  • Page 1

    Please read these oper ating instructions before using the unit and s av e f or future ref e renc e . This unit is compatible with Caller ID . Y ou must subscribe to the appropriate ser vice of your service pr ovider/telephone company . Operating Instructions Compact Plain P aper F ax with Digital Answering System Model No . KX-FP215 For hearing or[...]

  • Page 2

    2 Thank y ou for p urchasin g a Pana sonic fax machi ne . Things y ou should keep a recor d of Attach y our sales r eceipt her e. For y our future reference Caution: L This produ ct contains a CR Co in Cell Lithium Bat tery which contai ns P erchlor ate Material - speci al handlin g may apply . See w ww .dtsc.ca.go v/hazard ouswaste/per chlorate L [...]

  • Page 3

    3 Copyright: L This ma ter ial is copyrighted by P anasonic Communicati ons Co ., Ltd., and ma y be reprodu ced f or internal use only . All othe r reproductio n, in w hole o r in part, is pr ohibited without t he written consent of P ana sonic Comm unications Co ., Ltd. © P anasoni c Comm unications Co., Ltd. 2009 FP215-PNQX1896ZA-OI-en.book Page[...]

  • Page 4

    Important Infor mation 4 Fo r assistance , please visit h ttp://www .panaso nic.com/ help Importan t Informati o n 1For assistance, plea se visit http://www.pana sonic.com /help Safe ty Ins truc tions Impor tant safet y instructions When usi ng this unit , basic s afety pre cautions shou ld alw ay s be fol lowed to red uce the risk of fire , electr[...]

  • Page 5

    Important Information 5 Fo r assistance , please visit h ttp://www .panaso nic.com/ help Routine care L Wipe the o uter surfa ce of the uni t with a sof t cloth. Do not use b enzine, thi nner , or any ab rasive powder . FP215-PNQX1896ZA-OI-en.book Page 5 Tuesday, December 23, 2008 11:09 AM[...]

  • Page 6

    T able of Content s 6 1. T a bl e of Contents 1. Introduction and Installation Accessories 1.1 Included accessories .... ...................... ........... 8 1.2 Accessory inf or mation .................. ................. 8 Finding the Controls 1.3 Button descripti ons ....... ........... ................. ..... 9 1.4 Ov er vie w ................ [...]

  • Page 7

    T able of Contents 7 FCC and Other Information 11.3 FCC and Other In formation ...................... ... 55 Limited W arranty 11.4 Limited W arranty (United States and Puerto Rico) ...... ............................ ....................... ... 56 Customer Services 11.5 Customer S er vices directory .................... ... 57 12. Index 12.1 Inde [...]

  • Page 8

    1. Intr oduction and Installation 8 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 1 Introductio n and Installation 1For assistance, plea se visit http://www.pana sonic.com /help Access ories 1.1 Inc luded accessori es *1 Par t numb ers are su bject to cha nge withou t not ice. *2 No need to install wh en using letter siz e paper [...]

  • Page 9

    1. Intr oduction and Installat ion 9 Fo r assistance , please visit h ttp://www .panaso nic.com/ help Finding t he Controls 1.3 Button d escriptions A { MIC } (Micr ophone) L The b uilt-in microph one. B { GREETING REC } L T o reco rd a gr eeti ng mess age (page 33 ). C { GREETING CHECK } L T o chec k a gr eeting m essage (page 3 3). D { MEMO } L T[...]

  • Page 10

    1. Intr oduction and Installation 10 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 1.4 Overvie w Remov ing the shipping tape Installa tion 1.5 Ink film The i ncl uded film r oll is a st ar t er in k fil m. 1 Open the front co ver . 2 Releas e the bac k co v er by pushing the green b utton ( 1 ). 3 Open the back co ver . 4 Inser t[...]

  • Page 11

    1. Intr oduction and Installat ion 11 Fo r assistance , please visit h ttp://www .panaso nic.com/ help L Mak e sure the b lue gear ( 2 ) and white g ear ( 3 ) are insta lled as sho wn. 5 T ur n the b lue gear ( 4 ) in the dire ction of the arro w until th e ink film i s tigh t ( 5 ) and at least one la yer of ink film is wrappe d around th e blue c[...]

  • Page 12

    1. Intr oduction and Installation 12 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 1.6 Handset cor d Connect th e handset c ord ( 1 ). 1.7 P aper tra y Pull up the m etal recording pap er guide ( 1 ), then inst all the pape r tray ( 2 ). L Mak e sure the arrow s on the pa per tra y and the un it match . T o use A4 size pap er L W[...]

  • Page 13

    1. Intr oduction and Installat ion 13 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 1.9 Rec or ding p aper The un it ca n hold up to 20 sheet s of 60 g/m 2 to 90 g/m 2 (16 l b to 24 lb) paper. Please re fer to page 54 f or more inf or mation on recording paper . For superior res ults, we recommend Hammermill ® Jet Print pape r .[...]

  • Page 14

    2. Preparation 14 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 2 Preparatio n 2For assistance, plea se visit http://www.pana sonic.com /help Connections and Setup 2.1 Connections Caution: L When y ou operate this pr oduct, the power o utlet should be n ear the produc t and easil y accessib le . Note: L T o av oid malfun ction , [...]

  • Page 15

    2. Preparation 15 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 2.2 Quic k Setup Y ou can p r int out the qui ck f ax setup guide and select the desired receiving mode depending on y our situati on. { 1 } “ T AM/FAX ” (def ault): Use as a telephone ans wering machin e and/or fa x (page 28). { 2 } “ DIST. RING ” : With the[...]

  • Page 16

    2. Preparation 16 Fo r assistance , please visit h ttp://www .panaso nic.com/ help Volu me 2.4 Adjusting volume Ringer v olume While t he unit is idle, pr ess {A} or {B} . L If there are an y documents i n the document entr ance, you ca nnot adju st the vo lume. Conf ir m that there a re no d ocuments in the entr ance. T o turn the ringer OFF Press[...]

  • Page 17

    2. Preparation 17 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 2.6 Y our logo Y ou can prog ram y our logo (name, com pany name , etc.) so that i t appears on the top of e ach page sent. 1 { MENU } i {#}{ 0 }{ 2 } i { SET } LOGO= | 2 Enter y our logo , up to 30 charac ters. See the f ol lowing ch arac ter t able for detai ls. i [...]

  • Page 18

    2. Preparation 18 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 2.7 Y our fax number Y ou can program y our f ax nu m ber so t hat it appears on the top o f each page s ent. 1 { MENU } i {#}{ 0 }{ 3 } i { SET } NO.= | 2 Ente r your fax numb er , up to 20 di gits. L T o enter a “ + ”, pr ess {*} . L T o enter a sp ace, pres s [...]

  • Page 19

    3. T elephone 19 3 Telephone Automatic Dialing 3.1 Storing names and telephone numbers into the p honebook The unit provides a p honebook (50 ite ms). 1 Press { MENU } rep eate dly to display “ PHONEBOOK SET ” . i {*} 2 Enter the n ame, up to 16 characters (see page 17 f or inst ructions) . i { SET } 3 Enter the t elephone n umber , up t o 32 d[...]

  • Page 20

    3. T elephone 20 3.5.2 Making a call using a one touch dial key 1 Press and hol d the desired one touch di al key ( { 1 } to { 9 } ). L Y ou can view oth er one touch dia l assignments by pres sing {A} or {B} . 2 Press { SP-PHONE } or li ft the hand set. 3.5.3 Erasi ng a one touch di al assignment 1 Press and hol d the desired one touch di al key ([...]

  • Page 21

    3. T elephone 21 3.7 Viewing and calling back The d isplay w ill s how th e num ber of new ca lls in st andby mode . Example: 10 MISSED CALLS 10:59AM 00 1 { CALLER ID } 2 Press {B} to search from the re cently rec eived cal ler inf orm atio n. L If you pres s {A} , the displa y order will be re versed. 3 Press { SP-PHONE } or lift the handset to r [...]

  • Page 22

    3. T elephone 22 3.9.2 Erasing speci fic caller inf ormation 1 { CALLER ID } 2 Press {A} or {B} re peatedly to displa y the desire d item. i { < } i { SET } i { STOP } 3.10 Stori ng caller inf ormation into the p honebook 1 { CALLER ID } 2 Press {A} or {B} re peatedly to displa y the desire d item. L If the n umber requires e diting, see page 21[...]

  • Page 23

    4. F ax 23 4F a x Sending Faxes 4.1 Sending a fax manuall y 1 Adjust th e width of the d ocument guides ( 1 ) to fit the actu al size of t he document . 2 Insert the documen t (up to 10 pages) F AC E DO WN until a s ingle beep is heard and the unit gr asps the docu ment. 3 If necessa r y , press {A} or {B} repeated l y to sel ect the de sire d reso[...]

  • Page 24

    4. F ax 24 4.2 Documen t requirements Minim um document size Maxim um document size Effe ctiv e sc anni ng ar ea L Shaded are a will be scanne d. Document w eight L Single sh eet: 45 g/m 2 to 90 g/m 2 (12 l b to 24 lb) L Mult iple sh eets : 60 g/m 2 to 80 g/m 2 (16 l b to 21 lb) Note: L Remov e clips , staples or o ther fa steners. L Do not s end t[...]

  • Page 25

    4. F ax 25 4.4 Br oadcast transmissi on By storing th e phonebook items (pa ge 19) into the broadcas t memory , y ou can send the same docum ent to multi ple par ties (up to 20). Y our progr ammed ite ms will remain i n the broadca st memory , allowing f requent re- use. 4.4.1 Pr ogramming items int o the broad cast m emory 1 Press { MENU } rep eat[...]

  • Page 26

    4. F ax 26 Receiving F axes 4.5 S electing the wa y to use your fax m achi ne Depe ndin g on your s itu ation , sel ect t he way you prefer to use y our f ax mach ine. – Use as a teleph one ans wering m achine and/or f ax (T AM/F AX mode) – Use on ly as a f ax (F AX ONL Y mode) – Use m ostly as a telephone (TEL mode) Note: L See p age 15 f or[...]

  • Page 27

    4. F ax 27 4.6 Receiv ing a fax man u all y – A uto answer OFF Note: L By def ault, the unit reduces the size of the received documen t to 92 % when prin ting (See f eature #36 on page 39 f or deta ils). 4.6.1 Activ ating TEL mode Set the fa x machine to TEL mode b y pressi ng { AU TO ANSWER } repeatedly to displa y “ TEL MODE ” . L The { A U[...]

  • Page 28

    4. F ax 28 L The { A UTO ANSWER } ind i cator turns ON. How faxes are received When rec eiving calls , the unit wi ll automatical ly answ er all cal ls and only rec eive f ax docu ments. Note: L The num ber of r ings be fore a ca ll is ans wered in F AX ONL Y mode can be chang ed (fe ature #06 on page 37). 4.7.2 Activ ating T AM/F AX mode (T elepho[...]

  • Page 29

    4. F ax 29 2. Press { > } repeate dly to disp lay “ JUNK LI ST DISP. ” . i { SET } 3. Press {A} or {B} repeatedl y to di spla y the des ired item. i { < } L T o ca ncel er asin g, pres s { ST OP } , t hen press { MENU } . 4. { SET } i { ME NU } FP215-PNQX1896ZA-OI-en.book Page 29 Tuesday, December 23, 2008 11:09 AM[...]

  • Page 30

    5. Distinctive Ring 30 5 Distinct ive Ring Distinctiv e Ring 5.1 Distincti ve Ring service When a call is made to one of y our phone numbe rs, the telephon e company sends a ring pat tern to your telephon e line to ind icate w hich n umber the cal l is intended for . By setting up this unit f or Distinct ive Ring, you can make the fa x machine aut [...]

  • Page 31

    6. Copy 31 6 Copy Copying 6.1 M aki ng a c opy 1 Adjust th e width of the d ocument guides ( 1 ) to fit the actu al size of t he document . 2 Insert the documen t (up to 10 pages) F AC E DO WN until a s ingle beep is heard and the unit gr asps the docu ment. 3 If necessa r y , press {A} or {B} repeated l y to sel ect the de sire d reso lut ion. L I[...]

  • Page 32

    6. Copy 32 3. Enter the n umber of copi es (up to 2 0). 4. Press { > } 2 times to di splay “ COLLATE OFF ” . 5. Press {A} or {B} repeatedl y to displa y “ COLLATE ON ” . i { ST ART } Example: Making 2 copies of a 4-page original document Note: L The unit w ill store th e docume nts into memory while collatin g the copies . If memory beco[...]

  • Page 33

    7. Answeri ng Machine 33 7 Answering Mach ine Greeting 7.1 Recor di ng y our gre et ing messa ge The unit has a pre-recorded greeting mes sage for T AM/F AX mode. If you reco rd your o wn greeting message , it will be p lay ed instead of the pre-rec orded greet ing me ssag e when a call is rec eived. The maxim um recording tim e of your gre eting m[...]

  • Page 34

    7. Answering Machine 34 Incoming Messages 7.2 Listening to recor ded messa ges When the unit has reco rded new v oice me ssages: –T h e { A UT O ANSWER } indica tor will fl ash when a uto ans wer is turned ON. – The total n umber of recorded message s will flash on the disp lay . 7.2.1 T o play back messa g es Press { PLA YB ACK } . L Only n ew[...]

  • Page 35

    7. Answeri ng Machine 35 Remote Oper ation 7.4 Operating fr om a remote locat ion Important: L Pro gram the remote operation ID befo r ehand (feat ure #11 o n page 37). L Set the unit to T AM/F AX mode bef ore going out (pag e 28) . L Use a touc h tone telephone f or remote operations. 7.4.1 Summary of r emote operation 1 Call yo ur unit. 2 Enter t[...]

  • Page 36

    8. Programmab le Features 36 8 Programma ble Features Features Summ ary 8.1 Pr o gramming 1 { MENU } 2 Press {#} and t he 2- digit code. 3 Press the desired comm and to dis play the desired setting. L This ste p may b e slightly diff erent d epending on the f eature. 4 { SET } 5 T o exit progr amming , pre ss { MENU } . { MENU }{ SET } FP215-PNQX18[...]

  • Page 37

    8. Pr ogrammable Features 37 8.2 Basic f eatures Feature Feature code Selection Setting th e quic k setup {#}{ 0 }{ 0 }{ 1 } “ TAM/FA X ” (def ault) { 2 } “ DIST. RING ” { 3 } “ TEL ON LY ” { 4 } “ FAX ON LY ” See page 15 for detai ls. Setting th e date and time {#}{ 0 }{ 1 } Enter the dat e and tim e using the dial keyp ad. See pag[...]

  • Page 38

    8. Programmab le Features 38 8.3 Ad vance d fea tures Feature Feature code Selection Setting the jo urnal report to print automatica lly {#}{ 2 }{ 2 }{ 0 } “ OFF ” : The unit will not print a j our nal report, b ut will kee p a record of the last 30 fa x transmiss i ons a nd receptions . { 1 } “ ON ” (def ault): The unit will print a jou rn[...]

  • Page 39

    8. Pr ogrammable Features 39 Setting the tim e adjustment {#}{ 3 }{ 3 } Usin g this f eature , the unit’ s dat e and time setti ng will be automatic ally adjusted when caller i nformation i s receive d. { 0 } “ MANUAL ” : De activate s this f eatures . { 1 } “ AUTO ” (d efa ult): The date and time setting will b e automatic ally adjusted.[...]

  • Page 40

    8. Programmab le Features 40 Changing the fax activ ation code {#}{ 4 }{ 1 } If y ou wish to use an ex tension te lephone (page 2 7) to receiv e f ax es, activ ate this f eature a nd progra m the activ ation code . { 0 } “ OFF ” { 1 } “ ON ” (default) 1. { MENU } i {# }{ 4 }{ 1 } 2. Press { 1 } to sele ct “ ON ” . i { SET } 3. Enter y o[...]

  • Page 41

    8. Pr ogrammable Features 41 Setting fl ash time {#}{ 7 }{ 2 } The flash ti m e depen ds on you r telephone e xchang e or ho st PBX. { 1 } “ 700ms ” (def ault) { 2 } “ 600ms ” { 3 } “ 400ms ” { 4 } “ 300ms ” { 5 } “ 250ms ” { 6 } “ 110ms ” { 7 } “ 100ms ” { 8 } “ 90ms ” Not e: L If the unit is connecte d via a PBX, t[...]

  • Page 42

    9. Help 42 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 9H e l p 9.1 Err or messages – Repor ts If a pr oblem occurs during f ax tra nsmission or reception, one of the f ollowing messages wil l be printed on the confirmation a nd journal reports (page 23 ). Messag e Code Cause & Solution COMMUNICA TION ERROR 40-42 46-72 FF[...]

  • Page 43

    9. Help 43 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 9.2 Err or messages – Displa y If the uni t detects a pr oble m, one or more of the fo llowing mes sages will appe ar on the displa y . Displa y Ca use & Solutio n “ BACK COVER OPEN ” L The bac k cov er is open. Clos e the back cover fir mly . “ CALL SERVICE ”[...]

  • Page 44

    9. Help 44 Fo r assistance , please visit h ttp://www .panaso nic.com/ help Troubleshooting 9.3 When a function does not work, chec k h ere 9.3.1 In itial settings “ MODEM ERROR ” L The re is som ething wrong w ith the u nit’ s modem. Con tact our service personne l. “ NO FAX REPLY ” L The other party’ s f ax machin e is bus y or has ru[...]

  • Page 45

    9. Help 45 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 9.3.2 General Proble m Cause & Solution The unit dis plays “ PA PER JAMMED ” e ven though paper is installe d. L Y ou f orced the rec ording paper in to the paper tr ay to o strongl y . Rem ov e all of the ins talled paper , and re-install it ge ntly . The unit dis [...]

  • Page 46

    9. Help 46 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 9.3.3 F ax – sending 9.3.4 F ax – receiving Proble m Cause & Solution I cannot se nd documents. L The ot her party’ s f ax machine i s b usy or has run ou t of recordin g paper . T r y again. L The other par ty’ s machine i s not a f ax machine . Check with th e[...]

  • Page 47

    9. Help 47 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 9.3.5 Copyi ng A bla nk sheet is ejected. L If a b lank sheet is ejecte d after the receiv ed docum ent is p r inted out, t he size of the documen t sent by th e other pa r ty is as large a s, or larger than, the record ing paper , and the receiving reducti on rate is not p[...]

  • Page 48

    9. Help 48 Fo r assistance , please visit h ttp://www .panaso nic.com/ help 9.3.6 Answer ing m achine 9.3.7 If a po w er fai lure occurs L The unit w ill not function. L The unit i s not designed for m aking em ergency telepho ne calls whe n the pow er fails . Alternativ e arrangem ents should b e made f or access to em ergency ser vices. L F ax tr[...]

  • Page 49

    10. Maintenance 49 10 Maintena nce Jams 10.1 Recording paper jams 10.1.1 When the recor ding paper has jammed in the unit The di spl ay will s how the follow ing. PAPER JAMMED Important: L Remo ve the rec ording paper , then remo ve the paper tra y befo rehand, otherw ise the paper m ay misfeed or jam. 1 Open the fro nt cov er ( 1 ), pu sh the gree[...]

  • Page 50

    10. Mainte nance 50 4 Clos e the b ack cover secur ely by push ing down on the dotte d area at both ends ( 8 ), then cl ose the fron t cover secur ely ( 9 ). 5 Install the paper tra y (page 1 2), then inse r t the recordin g paper gently (p age 13). 10.1.2 When the recor ding paper was not fed i nto the unit pr operly The di spl ay will s how the f[...]

  • Page 51

    10. Maintenance 51 Cleaning 10.3 Document f eeder/recor d ing paper feeder/ scanner glass c leaning Clean the docum ent feede r/recording paper f eeder/s canner glass w hen: – Document s or recording paper frequen tly misf eed. – Smu dges or b lac k/white lines appe ar on t he origina l doc ument when sendi ng or c opying. Important: L Remo ve [...]

  • Page 52

    10. Mainte nance 52 10.4 Thermal head c l eaning If smu dges or b lac k/white lines appear o n a copied/ received document, chec k whether th ere is dust on the the r mal head . Clean t he thermal head to rem ov e the dust . Important: L Remo ve the rec ording paper , then remo ve the paper tra y befo rehand, otherw ise the paper m ay misfeed or ja[...]

  • Page 53

    11. General Inf ormation 53 11 G ene ral In form ation Printed R eports 11.1 Refer ence lists and reports Y ou can print out t he f ollowing lists and reports f or yo ur ref erence: – “ SETUP LIST ” – “ PHONEBOOK LIST ” – “ JOURNAL REPORT ” – “ PRINTER TEST ” L If the t est print h as a sm udges , blurre d points or lines , [...]

  • Page 54

    11. General Inf ormation 54 ■ F ax memory ca pacity *3 : T ransmis sion: Appro x. 25 pages Reception : Appro x. 28 page s (Based on the ITU-T No . 1 T est Chart in standard resoluti on, without using the Error Correc tion Mode.) *1 T ransm ission s peed depends on the con tents of the pages , resolution , telephon e line cond itions an d capabil [...]

  • Page 55

    11. General Inf ormation 55 FCC and Oth er Info rmation 11.3 FCC and Other Infor mation This device complies with P ar t 15 of the FCC Rules. Operation is subject to the f ollowing two conditions: (1) This device ma y not cause har mful interference , and (2) this device m ust accept any interference receiv ed, including interference that ma y caus[...]

  • Page 56

    11. General Inf ormation 56 Limited Wa rranty 11.4 Limited W arranty (United States and Puerto Rico) P ANASONIC CORPORA TION OF NORTH AMERICA One Panasonic Wa y , Secaucus, New Jersey 07094 P anasonic Facsimile/Multi-Function Pr oduct Limited W arranty Limited W arranty Coverage If your product does not work properly because of a defect in material[...]

  • Page 57

    11. General Inf ormation 57 Custome r Services 11.5 Customer Services dir ector y Customer Services Director y (United States and Puerto Rico) For hearing or speech impaired TTY users, TTY : 1-877-833-8855 For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Purc hase Parts, Accessories and Instruction Books online for all P anasonic Prod[...]

  • Page 58

    12. Inde x 58 12 . Index 12.1 Inde x # #00 Quic k Setup: 15 #01 Dat e and t i me: 16 #02 Y our logo : 17 #03 Y our f ax number: 18 #04 Con firmation rep or t: 23 #06 F AX ring count: 37 #06 T AM ring cou nt: 37 #10 Cal ler’ s recordi ng time: 37 #11 Remot e operation ID: 37 #13 Dia ling mod e: 37 #16 P aper siz e: 37 #17 R inger to ne: 37 #22 A u[...]

  • Page 59

    12. Inde x 59 Quic k Setup (F eature #0 0): 15 R Receivin g aler t (Fe ature #44): 40 Receiv ing f ax es Au to m a ti c a ll y : 27 Manu ally: 27 Receivin g reduction (F eature #36): 39 Recording Greet ing mess age: 33 Memo messag e: 34 Recording paper : 13 , 54 Recording time Incoming m essage (F eature #10): 37 T AM/F AX g reeting (Fe ature #54):[...]

  • Page 60

    PNQX189 6ZA CM1208CK0 P anasonic Corporation of North America One P anasonic W ay , Secaucus, New Jerse y 07094 PNQX1896ZA CM1208CK0 P anasonic OFFICE AD V ANT A GE PROGRAM Free peace of mind, direct fr om P anasonic NO EXTRA COST ■ Co vered during the period of limited warranty 1 : par ts, labor , and toll-free help line 2 ■ Free replacement 3[...]